Five9
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including ...Read more
Market Share of Five9
Current Customer(s)
3548
Market Share (Est.)
1.75%
Ranking
#4
Top Competitors and Alternatives of Five9
The top three of Five9’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 87.64%, Genesys with 3.91%, Genesys PureCloud with 1.80% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 177977 | 87.64% | Five9 vs Zendesk |
| Genesys | 7939 | 3.91% | Five9 vs Genesys |
| Genesys PureCloud | 3658 | 1.80% | Five9 vs Genesys PureCloud |
| NICE inContact | 3056 | 1.50% | Five9 vs NICE inContact |
| Talkdesk | 2008 | 0.99% | Five9 vs Talkdesk |
| NewVoiceMedia | 1745 | 0.86% | Five9 vs NewVoiceMedia |
| LiveOps | 888 | 0.44% | Five9 vs LiveOps |
| MessageBird | 665 | 0.33% | Five9 vs MessageBird |
| MiContact Center | 337 | 0.17% | Five9 vs MiContact Center |
| RingCentral Contact Center | 269 | 0.13% | Five9 vs RingCentral Contact Center |
| Bright Pattern | 155 | 0.08% | Five9 vs Bright Pattern |
| CallFire | 151 | 0.07% | Five9 vs CallFire |
| PhoneBurner | 102 | 0.05% | Five9 vs PhoneBurner |
| UJET | 96 | 0.05% | Five9 vs UJET |
| Sharpen | 73 | 0.04% | Five9 vs Sharpen |
| Kixie | 73 | 0.04% | Five9 vs Kixie |
| Magnetic North | 70 | 0.03% | Five9 vs Magnetic North |
| Aspect Zipwire | 54 | 0.03% | Five9 vs Aspect Zipwire |
| Convoso | 33 | 0.02% | Five9 vs Convoso |
| Plum Voice Hosted IVR | 33 | 0.02% | Five9 vs Plum Voice Hosted IVR |
Popular Comparisons
Top Competitors and Alternatives of Five9
The top three of Five9’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 87.64%, Genesys with 3.91%, Genesys PureCloud with 1.80% market share.
Five9 vs Zendesk
Five9 vs Genesys
Five9 vs Genesys PureCloud
Five9 vs NICE inContact
Five9 vs Talkdesk
Five9 vs NewVoiceMedia
Five9 vs LiveOps
Five9 vs MessageBird
Customers of Five9
Around the world in 2025, over 3538 companies have started using Five9 as Interactive Voice Response (IVR) tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| University Of Southern California | 10,000+ | Los Angeles | California | United States |     |
| Tailored Brands | 10,000+ | Houston | Texas | United States | |
| Ricoh Europe | 10,000+ | London | England | United Kingdom | |
| Advance Auto Parts | 10,000+ | Raleigh | North Carolina | United States | |
| Ibex | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
| Stanley Black & Decker, Inc. | 10,000+ | New Britain | Connecticut | United States | |
| GE | 10,000+ | Boston | Massachusetts | United States | |
| Carrier | 10,000+ | Palm Beach Gardens | Florida | United States | |
| Southern New Hampshire University | 10,000+ | Hooksett | New Hampshire | United States | |
| Hewlett Packard Enterprise | 10,000+ | Houston | Texas | United States | |
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Five9 Customers by Products and Services
The top three products and services offering customers that use Five9 for Interactive Voice Response (IVR) are Customer Service (70), Data Analytics (67), Cloud Services (65).
Customers
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Five9 Customers by Employee Size
The majority of Five9's customers for the ivr category fall in the company size of 100 - 249 employees (689 companies), 1,000 - 4,999 employees (524 companies), 0 - 9 employees (455 companies).
Employee Size
Five9 Customers by Geography
The top three geographies of Five9 for ivr are the United States with 2825(84.86%), Canada with 184(5.53%), United Kingdom with 132(3.97%) customers respectively.
Customers
Employees of Five9
Also see other Products/Services by Five9 in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Five9 competitors?
Five9’s Top competitors in the ivr category are Zendesk, Genesys, Genesys PureCloud. You can view a full list of Five9 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Five9 and 40,000 other technologies on the internet. You can also compare Five9 and its feature with top competitors here : Five9 vs Zendesk Five9 vs Genesys Five9 vs Genesys PureCloud.
What is Five9 customer distribution based on company size?
What is Five9 market share in the ivr?
What are the top countries that use Five9?
What are the top industries that use Five9?
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