Zendesk Vs Five9 : In-Depth Comparison

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Categories where Zendesk and Five9 compete

Contact Center
Customer Experience
Instant Messaging And Chat
Interactive Voice Response (IVR)
Auto Dialer

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Zendesk

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Comparing the customer bases of Zendesk and Five9

Comparing the customer bases of Zendesk and Five9, we can see that Zendesk has 169762 customer(s), while Five9 has 3401 customer(s). In the Interactive Voice Response (IVR) category, with 169762 customer(s) Zendesk stands at 1st place by ranking, while Five9 with 3401 customer(s), is at the 3rd place.

Zendesk

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1st

169762 Customer

Five9

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3rd

3401 Customer

Comparing the market share of Zendesk and Five9

Zendesk has a 88.85% market share in the Interactive Voice Response (IVR) category, while Five9 has a 1.78% market share in the same space.

Compare Zendesk vs Five9 customers by geography

Comparing Zendesk and Five9 customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Five9 has more customers in United States.

Zendesk

Five9

Customer Movements for this month

Gain actionable insights about the buying patterns of Zendesk vs Five9’s target audience.

Zendesk

New

660 Customer

Lost

841 Customer

Five9

New

48 Customer

Lost

33 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Zendesk and Five9 compete against each other?

Zendesk and Five9 compete against each other in the Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR), Auto Dialer.

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How does the market share of Zendesk and Five9 compare in the Interactive Voice Response (IVR) market?

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How many customers are acquired by Zendesk and Five9 in the Interactive Voice Response (IVR) segment?

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What are the countries in which Zendesk and Five9 has more customers?

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