Question 1

What are the different markets in which
        Five9 and
        Talkdesk compete against each other?

Accepted Answer

Five9 and
        Talkdesk compete against each other in
        the Call Recording, Communication, Contact Center, Fax Server, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Five9
        and Talkdesk compare in the
        Interactive Voice Response (IVR) market?

Accepted Answer

In the Interactive Voice Response (IVR) market,
        Five9 has a
        1.52%
        market share in comparison to
        Talkdesk’s
        0.71%.
        Since it has a better market share coverage,
        Five9 holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Interactive Voice Response (IVR) category, while
        Talkdesk holds the
        6th spot.

Question 3

How many customers are acquired by
        Five9 and
        Talkdesk in the
        Interactive Voice Response (IVR) segment?

Accepted Answer

Five9 has
        2,776 customers and
        Talkdesk has
        1,298 customers in the
        Interactive Voice Response (IVR)
        segment. Five9 has
        1478 more customers than
        Talkdesk in this category.

Question 4

What are the countries in which
        Five9 and
        Talkdesk has more customers?

Accepted Answer

Five9 has more customers in United States, Canada and United Kingdom.
Talkdesk has more customers in United States, Canada and United Kingdom.

Five9 Vs Talkdesk : In-Depth Comparison

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Comparing the customer bases of Five9 and Talkdesk

Comparing the market share of Five9 and Talkdesk

Compare Five9 vs Talkdesk customers by geography

Customer Movements for this month

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