Question 1

What are the different markets in which
        Five9 and
        Sharpen compete against each other?

Accepted Answer

Five9 and
        Sharpen compete against each other in
        the Contact Center, Customer Experience, Interactive Voice Response (IVR), Auto Dialer, Call Recording.

Question 2

How does the market share of
        Five9
        and Sharpen compare in the
        Interactive Voice Response (IVR) market?

Accepted Answer

In the Interactive Voice Response (IVR) market,
        Five9 has a
        1.51%
        market share in comparison to
        Sharpen’s
        0.02%.
        Since it has a better market share coverage,
        Five9 holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Interactive Voice Response (IVR) category, while
        Sharpen holds the
        16th spot.

Question 3

How many customers are acquired by
        Five9 and
        Sharpen in the
        Interactive Voice Response (IVR) segment?

Accepted Answer

Five9 has
        2,734 customers and
        Sharpen has
        43 customers in the
        Interactive Voice Response (IVR)
        segment. Five9 has
        2691 more customers than
        Sharpen in this category.

Question 4

What are the countries in which
        Five9 and
        Sharpen has more customers?

Accepted Answer

Five9 has more customers in United States, Canada and United Kingdom.
Sharpen has more customers in United States, United Kingdom and Canada.

Five9 Vs Sharpen : In-Depth Comparison

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Comparing the customer bases of Five9 and Sharpen

Comparing the market share of Five9 and Sharpen

Compare Five9 vs Sharpen customers by geography

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