Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Sharpen’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.40%, Genesys with 2.99%, NICE inContact with 1.85% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
Zendesk | 166487 | 89.40% | Sharpen vs Zendesk |
Genesys | 5563 | 2.99% | Sharpen vs Genesys |
NICE inContact | 3446 | 1.85% | Sharpen vs NICE inContact |
Five9 | 3078 | 1.65% | Sharpen vs Five9 |
Genesys PureCloud | 3021 | 1.62% | Sharpen vs Genesys PureCloud |
NewVoiceMedia | 1117 | 0.60% | Sharpen vs NewVoiceMedia |
Talkdesk | 1027 | 0.55% | Sharpen vs Talkdesk |
MessageBird | 696 | 0.37% | Sharpen vs MessageBird |
Cloudagent | 585 | 0.31% | Sharpen vs Cloudagent |
MiContact Center | 192 | 0.10% | Sharpen vs MiContact Center |
CallFire | 188 | 0.10% | Sharpen vs CallFire |
RingCentral Contact Center | 139 | 0.07% | Sharpen vs RingCentral Contact Center |
Bright Pattern | 93 | 0.05% | Sharpen vs Bright Pattern |
UJET | 73 | 0.04% | Sharpen vs UJET |
Plum Voice Hosted IVR | 69 | 0.04% | Sharpen vs Plum Voice Hosted IVR |
Magnetic North | 62 | 0.03% | Sharpen vs Magnetic North |
Nectar Desk | 50 | 0.03% | Sharpen vs Nectar Desk |
PhoneBurner | 41 | 0.02% | Sharpen vs PhoneBurner |
Kixie | 37 | 0.02% | Sharpen vs Kixie |
Aspect Zipwire | 30 | 0.02% | Sharpen vs Aspect Zipwire |
Popular Comparisons
The top three of Sharpen’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.40%, Genesys with 2.99%, NICE inContact with 1.85% market share.
Sharpen vs Zendesk
Sharpen vs Genesys
Sharpen vs NICE inContact
Sharpen vs Five9
Sharpen vs Genesys PureCloud
Sharpen vs NewVoiceMedia
Sharpen vs Talkdesk
Sharpen vs MessageBird
Around the world in 2024, over 58 companies have started using Sharpen as Interactive Voice Response (IVR) tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
SCI REMC | 100 - 249 | Martinsville | Indiana | United States | |
Apprisen | 50 - 99 | Columbus | Ohio | United States | |
TWN Communications | 50 - 99 | Oldsmar | Florida | United States | |
Kennesaw Cutlery | 20 - 49 | Moultrie | Georgia | United States | |
CloudRanger | 10 - 19 | Letterkenny | Ulster | Ireland | |
TWN Communications | 0 - 9 | Huachuca City | Arizona | United States | |
NICE | 5,000 - 9,999 | Sandy | Utah | United States | |
Community Health Network | 10,000+ | Indianapolis | Indiana | United States | |
Nielsen Holdings plc | 10,000+ | New York City | New York | United States | |
Caterpillar, Inc. | 10,000+ | Peoria | Illinois | United States |
The top three products and services offering customers that use Sharpen for Interactive Voice Response (IVR) are Customer Service (4), Customer Experience Management (4), Event Planning (3).
Customers
The majority of Sharpen's customers for the ivr category fall in the company size of 10,000+ employees (19 companies), 1,000 - 4,999 employees (10 companies), 20 - 49 employees (8 companies).
Employee Size
The top three geographies of Sharpen for ivr are the United States with 40(68.97%), Canada with 6(10.34%), United Kingdom with 5(8.62%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Sharpen competitors?
Sharpen’s Top competitors in the ivr category are Zendesk, Genesys, NICE inContact. You can view a full list of Sharpen competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Sharpen and 40,000 other technologies on the internet. You can also compare Sharpen and its feature with top competitors here : Sharpen vs Zendesk Sharpen vs Genesys Sharpen vs NICE inContact.
What is Sharpen customer distribution based on company size?
What is Sharpen market share in the ivr?
What are the top countries that use Sharpen?
What are the top industries that use Sharpen?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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