Sharpen
Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences.
Market Share of Sharpen
Current Customer(s)
123
Market Share (Est.)
0.06%
Ranking
#17
Top Competitors and Alternatives of Sharpen
The top three of Sharpen’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 81.51%, Genesys with 5.08%, Genesys PureCloud with 4.77% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 180414 | 81.51% | Sharpen vs Zendesk |
| Genesys | 11246 | 5.08% | Sharpen vs Genesys |
| Genesys PureCloud | 10554 | 4.77% | Sharpen vs Genesys PureCloud |
| Five9 | 4952 | 2.24% | Sharpen vs Five9 |
| NICE inContact | 3650 | 1.65% | Sharpen vs NICE inContact |
| Talkdesk | 2849 | 1.29% | Sharpen vs Talkdesk |
| NewVoiceMedia | 2714 | 1.23% | Sharpen vs NewVoiceMedia |
| LiveOps | 1641 | 0.74% | Sharpen vs LiveOps |
| MessageBird | 670 | 0.30% | Sharpen vs MessageBird |
| MiContact Center | 542 | 0.24% | Sharpen vs MiContact Center |
| RingCentral Contact Center | 507 | 0.23% | Sharpen vs RingCentral Contact Center |
| CallFire | 230 | 0.10% | Sharpen vs CallFire |
| Bright Pattern | 187 | 0.08% | Sharpen vs Bright Pattern |
| PhoneBurner | 149 | 0.07% | Sharpen vs PhoneBurner |
| UJET | 149 | 0.07% | Sharpen vs UJET |
| Kixie | 132 | 0.06% | Sharpen vs Kixie |
| Magnetic North | 104 | 0.05% | Sharpen vs Magnetic North |
| Ameyo | 83 | 0.04% | Sharpen vs Ameyo |
| Aspect Zipwire | 73 | 0.03% | Sharpen vs Aspect Zipwire |
| Convoso | 70 | 0.03% | Sharpen vs Convoso |
Popular Comparisons
Top Competitors and Alternatives of Sharpen
The top three of Sharpen’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 81.51%, Genesys with 5.08%, Genesys PureCloud with 4.77% market share.
Sharpen vs Zendesk
Sharpen vs Genesys
Sharpen vs Genesys PureCloud
Sharpen vs Five9
Sharpen vs NICE inContact
Sharpen vs Talkdesk
Sharpen vs NewVoiceMedia
Sharpen vs LiveOps
Customers of Sharpen
Around the world in 2026, over 123 companies have started using Sharpen as Interactive Voice Response (IVR) tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Colonial Life | 10,000+ | Columbia | South Carolina | United States |     |
| Elevance Health | 10,000+ | Indianapolis | Indiana | United States | |
| Young Living Essential Oils | 10,000+ | Lehi | Utah | United States | |
| Boston Consulting Group | 10,000+ | Boston | Massachusetts | United States | |
| Allstate | 10,000+ | Northbrook | Illinois | United States | |
| TinyURL | 10,000+ | Citrus Heights | California | United States | |
| AT&T | 10,000+ | Dallas | Texas | United States | |
| State Farm | 10,000+ | Bloomington | Illinois | United States | |
| Teleperformance | 10,000+ | Paris | Ile-de-France | France | |
| Optum | 10,000+ | Eden Prairie | Minnesota | United States | |
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Sharpen Customers by Products and Services
The top three products and services offering customers that use Sharpen for Interactive Voice Response (IVR) are Artificial Intelligence (7), Cloud Services (6), Machine Learning (6).
Customers
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Sharpen Customers by Employee Size
The majority of Sharpen's customers for the ivr category fall in the company size of 10,000+ employees (25 companies), 1,000 - 4,999 employees (25 companies), 100 - 249 employees (19 companies).
Employee Size
Sharpen Customers by Geography
The top three geographies of Sharpen for ivr are the United States with 99(82.50%), Australia with 5(4.17%), Canada with 4(3.33%) customers respectively.
Customers
Employees of Sharpen
Also see other Products/Services by Sharpen in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Sharpen competitors?
Sharpen’s Top competitors in the ivr category are Zendesk, Genesys, Genesys PureCloud. You can view a full list of Sharpen competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Sharpen and 40,000 other technologies on the internet. You can also compare Sharpen and its feature with top competitors here : Sharpen vs Zendesk Sharpen vs Genesys Sharpen vs Genesys PureCloud.
What is Sharpen customer distribution based on company size?
What is Sharpen market share in the ivr?
What are the top countries that use Sharpen?
What are the top industries that use Sharpen?
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