Categories where NICE inContact and MiContact Center compete
NICE inContact
Comparing the customer bases of NICE inContact and MiContact Center, we can see that NICE inContact has 3446 customer(s), while MiContact Center has 192 customer(s). In the Interactive Voice Response (IVR) category, with 3446 customer(s) NICE inContact stands at 3rd place by ranking, while MiContact Center with 192 customer(s), is at the 10th place.
NICE inContact
3rd
3446 Customer
MiContact Center
10th
192 Customer
NICE inContact has a 1.85% market share in the Interactive Voice Response (IVR) category, while MiContact Center has a 0.10% market share in the same space.
Comparing NICE inContact and MiContact Center customers based on their geographic location, we can see that NICE inContact has more customers in United States, United Kingdom and Canada, while MiContact Center has more customers in United States.
NICE inContact
MiContact Center
Gain actionable insights about the buying patterns of NICE inContact vs MiContact Center’s target audience.
NICE inContact
New
30 Customer
Lost
53 Customer
MiContact Center
Find answers to the most often asked questions by users.
What are the different markets in which NICE inContact and MiContact Center compete against each other?
NICE inContact and MiContact Center compete against each other in the Contact Center, Interactive Voice Response (IVR), Call Recording, Cloud Contact Center Software, Communication.
How does the market share of NICE inContact and MiContact Center compare in the Interactive Voice Response (IVR) market?
How many customers are acquired by NICE inContact and MiContact Center in the Interactive Voice Response (IVR) segment?
What are the countries in which NICE inContact and MiContact Center has more customers?
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