Categories where Zendesk and MiContact Center compete
Zendesk
Comparing the customer bases of Zendesk and MiContact Center, we can see that Zendesk has 164474 customer(s), while MiContact Center has 245 customer(s). In the Interactive Voice Response (IVR) category, with 164474 customer(s) Zendesk stands at 1st place by ranking, while MiContact Center with 245 customer(s), is at the 10th place.
Zendesk
1st
164474 Customer
MiContact Center
10th
245 Customer
Zendesk has a 89.16% market share in the Interactive Voice Response (IVR) category, while MiContact Center has a 0.13% market share in the same space.
Comparing Zendesk and MiContact Center customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while MiContact Center has more customers in United States.
Zendesk
MiContact Center
Gain actionable insights about the buying patterns of Zendesk vs MiContact Center’s target audience.
Zendesk
New
771 Customer
Lost
1062 Customer
MiContact Center
New
1 Customer
Lost
0 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and MiContact Center compete against each other?
Zendesk and MiContact Center compete against each other in the Contact Center, Interactive Voice Response (IVR), Customer Experience, Instant Messaging And Chat, Knowledge Management.
How does the market share of Zendesk and MiContact Center compare in the Interactive Voice Response (IVR) market?
How many customers are acquired by Zendesk and MiContact Center in the Interactive Voice Response (IVR) segment?
What are the countries in which Zendesk and MiContact Center has more customers?
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