NICE inContact Vs MiContact Center : In-Depth Comparison

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Categories where NICE inContact and MiContact Center compete

Contact Center
Interactive Voice Response (IVR)
Call Recording
Cloud Contact Center Software
Communication

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NICE inContact

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Comparing the customer bases of NICE inContact and MiContact Center

Comparing the customer bases of NICE inContact and MiContact Center, we can see that NICE inContact has 2926 customer(s), while MiContact Center has 224 customer(s). In the Interactive Voice Response (IVR) category, with 2926 customer(s) NICE inContact stands at 3rd place by ranking, while MiContact Center with 224 customer(s), is at the 9th place.

NICE inContact

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3rd

2926 Customer

MiContact Center

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9th

224 Customer

Comparing the market share of NICE inContact and MiContact Center

NICE inContact has a 1.61% market share in the Interactive Voice Response (IVR) category, while MiContact Center has a 0.12% market share in the same space.

Compare NICE inContact vs MiContact Center customers by geography

Comparing NICE inContact and MiContact Center customers based on their geographic location, we can see that NICE inContact has more customers in United States, Canada and United Kingdom, while MiContact Center has more customers in United States.

NICE inContact

MiContact Center

Customer Movements for this month

Gain actionable insights about the buying patterns of NICE inContact vs MiContact Center’s target audience.

NICE inContact

New

19 Customer

Lost

33 Customer

MiContact Center

New

31 Customer

Lost

3 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which NICE inContact and MiContact Center compete against each other?

NICE inContact and MiContact Center compete against each other in the Contact Center, Interactive Voice Response (IVR), Call Recording, Cloud Contact Center Software, Communication.

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How does the market share of NICE inContact and MiContact Center compare in the Interactive Voice Response (IVR) market?

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How many customers are acquired by NICE inContact and MiContact Center in the Interactive Voice Response (IVR) segment?

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What are the countries in which NICE inContact and MiContact Center has more customers?

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