Zendesk Vs Bright Pattern : In-Depth Comparison

What are the different markets in which Zendesk and Bright Pattern compete against each other?

Zendesk and Bright Pattern compete against each other in the Contact Center, Customer Experience, Interactive Voice Response (IVR), Communication, Instant Messaging And Chat.

How does the market share of Zendesk and Bright Pattern compare in the Interactive Voice Response (IVR) market?

In the Interactive Voice Response (IVR) market, Zendesk has a 90.71% market share in comparison to Bright Pattern’s 0.04%. Since it has a better market share coverage, Zendesk holds the 1st spot in 6sense's Market Share Ranking Index for the Interactive Voice Response (IVR) category, while Bright Pattern holds the 13th spot.

How many customers are acquired by Zendesk and Bright Pattern in the Interactive Voice Response (IVR) segment?

Zendesk has 164,707 customers and Bright Pattern has 75 customers in the Interactive Voice Response (IVR) segment. Zendesk has 164632 more customers than Bright Pattern in this category.

What are the countries in which Zendesk and Bright Pattern has more customers?

Zendesk has more customers in United States, United Kingdom and Australia.
Bright Pattern has more customers in United States, Australia and Chile.