Question 1

What are the different markets in which
        Five9 and
        Bright Pattern compete against each other?

Accepted Answer

Five9 and
        Bright Pattern compete against each other in
        the Communication, Contact Center, Customer Experience, Interactive Voice Response (IVR), Predictive Dialer.

Question 2

How does the market share of
        Five9
        and Bright Pattern compare in the
        Interactive Voice Response (IVR) market?

Accepted Answer

In the Interactive Voice Response (IVR) market,
        Five9 has a
        1.51%
        market share in comparison to
        Bright Pattern’s
        0.04%.
        Since it has a better market share coverage,
        Five9 holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Interactive Voice Response (IVR) category, while
        Bright Pattern holds the
        13th spot.

Question 3

How many customers are acquired by
        Five9 and
        Bright Pattern in the
        Interactive Voice Response (IVR) segment?

Accepted Answer

Five9 has
        2,734 customers and
        Bright Pattern has
        75 customers in the
        Interactive Voice Response (IVR)
        segment. Five9 has
        2659 more customers than
        Bright Pattern in this category.

Question 4

What are the countries in which
        Five9 and
        Bright Pattern has more customers?

Accepted Answer

Five9 has more customers in United States, Canada and United Kingdom.
Bright Pattern has more customers in United States, Australia and Chile.

Five9 Vs Bright Pattern : In-Depth Comparison

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Comparing the customer bases of Five9 and Bright Pattern

Comparing the market share of Five9 and Bright Pattern

Compare Five9 vs Bright Pattern customers by geography

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