Genesys PureCloud Vs NewVoiceMedia : In-Depth Comparison

Not sure if Genesys PureCloud, or NewVoiceMedia is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Genesys PureCloud and NewVoiceMedia compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Genesys PureCloud vs NewVoiceMedia customers by industry, by geography and by buying patterns.

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Genesys PureCloud competes with other products in the Communication, Contact Center, Interactive Voice Response (IVR), VoIP And SIP, Auto Dialer, Customer Engagement, Customer Experience, Customer Satisfaction Ratings, Fax Server categories. It has a 1.55% market share in the Interactive Voice Response (IVR) category, and Genesys PureCloud has 2,794 customers in 10 countries.

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NewVoiceMedia competes with other products in the Project Collaboration, Call Recording categories. It has a 0.52% market share in the Interactive Voice Response (IVR) category, and NewVoiceMedia has 941 customers in 10 countries.

Categories where Genesys PureCloud and NewVoiceMedia compete

Communication
Contact Center
Interactive Voice Response (IVR)
VoIP And SIP
Auto Dialer

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Genesys PureCloud

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Comparing the customer bases of Genesys PureCloud and NewVoiceMedia

Comparing the customer bases of Genesys PureCloud and NewVoiceMedia, we can see that Genesys PureCloud has 2,794 customer(s), while NewVoiceMedia has 941 customer(s). In the Interactive Voice Response (IVR) category, with 2,794 customer(s) Genesys PureCloud stands at 4th place by ranking, while NewVoiceMedia with 941 customer(s), is at the 7th place.

Genesys PureCloud

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4th

2,794 Customer

NewVoiceMedia

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7th

941 Customer

Comparing the market share of Genesys PureCloud and NewVoiceMedia

Genesys PureCloud has a 1.55% market share in the Interactive Voice Response (IVR) category, while NewVoiceMedia has a 0.52% market share in the same space.

Compare Genesys PureCloud vs NewVoiceMedia customers by geography

Comparing Genesys PureCloud and NewVoiceMedia customers based on their geographic location, we can see that Genesys PureCloud has more customers in United States, Australia and United Kingdom, while NewVoiceMedia has more customers in United States.

Genesys PureCloud

NewVoiceMedia

Customer Movements for this month

Gain actionable insights about the buying patterns of Genesys PureCloud vs NewVoiceMedia’s target audience.

Genesys PureCloud

New

224 Customer

Lost

92 Customer

NewVoiceMedia

New

0 Customer

Lost

2 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Genesys PureCloud and NewVoiceMedia compete against each other?

Genesys PureCloud and NewVoiceMedia compete against each other in the Communication, Contact Center, Interactive Voice Response (IVR), VoIP And SIP, Auto Dialer.

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How does the market share of Genesys PureCloud and NewVoiceMedia compare in the Interactive Voice Response (IVR) market?

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How many customers are acquired by Genesys PureCloud and NewVoiceMedia in the Interactive Voice Response (IVR) segment?

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What are the countries in which Genesys PureCloud and NewVoiceMedia has more customers?

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