Not sure if Genesys, or NewVoiceMedia is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Genesys and NewVoiceMedia compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Genesys vs NewVoiceMedia customers by industry, by geography and by buying patterns.
Genesys competes with other products in the Communication, Contact Center, Interactive Voice Response (IVR), Customer Experience categories. It has a 2.45% market share in the Interactive Voice Response (IVR) category, and Genesys has 4,409 customers in 10 countries.
NewVoiceMedia competes with other products in the Project Collaboration, Call Recording, Inside Sales, Sales Enablement, VoIP And SIP categories. It has a 0.52% market share in the Interactive Voice Response (IVR) category, and NewVoiceMedia has 941 customers in 10 countries.
Categories where Genesys and NewVoiceMedia compete
Genesys
Comparing the customer bases of Genesys and NewVoiceMedia, we can see that Genesys has 4,409 customer(s), while NewVoiceMedia has 941 customer(s). In the Interactive Voice Response (IVR) category, with 4,409 customer(s) Genesys stands at 2nd place by ranking, while NewVoiceMedia with 941 customer(s), is at the 7th place.
Genesys
2nd
4,409 Customer
NewVoiceMedia
7th
941 Customer
Genesys has a 2.45% market share in the Interactive Voice Response (IVR) category, while NewVoiceMedia has a 0.52% market share in the same space.
Comparing Genesys and NewVoiceMedia customers based on their geographic location, we can see that Genesys has more customers in United States, Australia and United Kingdom, while NewVoiceMedia has more customers in United States.
Genesys
NewVoiceMedia
Gain actionable insights about the buying patterns of Genesys vs NewVoiceMedia’s target audience.
Genesys
New
17 Customer
Lost
25 Customer
NewVoiceMedia
New
0 Customer
Lost
2 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Genesys and NewVoiceMedia compete against each other?
Genesys and NewVoiceMedia compete against each other in the Communication, Contact Center, Interactive Voice Response (IVR), Call Recording, Customer Experience.
How does the market share of Genesys and NewVoiceMedia compare in the Interactive Voice Response (IVR) market?
In the Interactive Voice Response (IVR) market, Genesys has a 2.45% market share in comparison to NewVoiceMedia’s 0.52%. Since it has a better market share coverage, Genesys holds the 2nd spot in 6sense's Market Share Ranking Index for the Interactive Voice Response (IVR) category, while NewVoiceMedia holds the 7th spot.
How many customers are acquired by Genesys and NewVoiceMedia in the Interactive Voice Response (IVR) segment?
Genesys has 4,409 customers and NewVoiceMedia has 941 customers in the Interactive Voice Response (IVR) segment. Genesys has 3468 more customers than NewVoiceMedia in this category.
What are the countries in which Genesys and NewVoiceMedia has more customers?
Genesys has more customers in
United States, Australia and United Kingdom.
NewVoiceMedia
has more customers in United States, United Kingdom and India.
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Genesys vs NewVoiceMedia: Interactive Voice Response (IVR) Comparison
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