Not sure if Genesys PureCloud, or UJET is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Genesys PureCloud and UJET compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Genesys PureCloud vs UJET customers by industry, by geography and by buying patterns.
Genesys PureCloud competes with other products in the Contact Center, Customer Engagement, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR), Auto Dialer, Communication, Customer Satisfaction Ratings categories. It has a 1.55% market share in the Interactive Voice Response (IVR) category, and Genesys PureCloud has 2,794 customers in 10 countries.
UJET competes with other products in the Project Collaboration, Call Recording, Customer Communications Management categories. It has a 0.03% market share in the Interactive Voice Response (IVR) category, and UJET has 51 customers in 7 countries.
Categories where Genesys PureCloud and UJET compete
Genesys PureCloud
Comparing the customer bases of Genesys PureCloud and UJET, we can see that Genesys PureCloud has 2,794 customer(s), while UJET has 51 customer(s). In the Interactive Voice Response (IVR) category, with 2,794 customer(s) Genesys PureCloud stands at 4th place by ranking, while UJET with 51 customer(s), is at the 15th place.
Genesys PureCloud
4th
2,794 Customer
UJET
15th
51 Customer
Genesys PureCloud has a 1.55% market share in the Interactive Voice Response (IVR) category, while UJET has a 0.03% market share in the same space.
Comparing Genesys PureCloud and UJET customers based on their geographic location, we can see that Genesys PureCloud has more customers in United States, Australia and United Kingdom, while UJET has more customers in United States.
Genesys PureCloud
UJET
Gain actionable insights about the buying patterns of Genesys PureCloud vs UJET’s target audience.
Genesys PureCloud
New
224 Customer
Lost
92 Customer
UJET
Find answers to the most often asked questions by users.
What are the different markets in which Genesys PureCloud and UJET compete against each other?
Genesys PureCloud and UJET compete against each other in the Contact Center, Customer Engagement, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR).
How does the market share of Genesys PureCloud and UJET compare in the Interactive Voice Response (IVR) market?
In the Interactive Voice Response (IVR) market, Genesys PureCloud has a 1.55% market share in comparison to UJET’s 0.03%. Since it has a better market share coverage, Genesys PureCloud holds the 4th spot in 6sense's Market Share Ranking Index for the Interactive Voice Response (IVR) category, while UJET holds the 15th spot.
How many customers are acquired by Genesys PureCloud and UJET in the Interactive Voice Response (IVR) segment?
Genesys PureCloud has 2,794 customers and UJET has 51 customers in the Interactive Voice Response (IVR) segment. Genesys PureCloud has 2743 more customers than UJET in this category.
What are the countries in which Genesys PureCloud and UJET has more customers?
Genesys PureCloud has more customers in
United States, Australia and United Kingdom.
UJET
has more customers in United States, United Kingdom and France.
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Genesys PureCloud vs UJET: Interactive Voice Response (IVR) Comparison
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