Question 1

What are the different markets in which
        NICE inContact and
        UJET compete against each other?

Accepted Answer

NICE inContact and
        UJET compete against each other in
        the Call Recording, Contact Center, Interactive Voice Response (IVR), Cloud Contact Center Software, Communication.

Question 2

How does the market share of
        NICE inContact
        and UJET compare in the
        Interactive Voice Response (IVR) market?

Accepted Answer

In the Interactive Voice Response (IVR) market,
        NICE inContact has a
        1.61%
        market share in comparison to
        UJET’s
        0.03%.
        Since it has a better market share coverage,
        NICE inContact holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Interactive Voice Response (IVR) category, while
        UJET holds the
        15th spot.

Question 3

How many customers are acquired by
        NICE inContact and
        UJET in the
        Interactive Voice Response (IVR) segment?

Accepted Answer

NICE inContact has
        2,926 customers and
        UJET has
        55 customers in the
        Interactive Voice Response (IVR)
        segment. NICE inContact has
        2871 more customers than
        UJET in this category.

Question 4

What are the countries in which
        NICE inContact and
        UJET has more customers?

Accepted Answer

NICE inContact has more customers in United States, Canada and United Kingdom.
UJET has more customers in United States, Canada and United Kingdom.

NICE inContact Vs UJET : In-Depth Comparison

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Comparing the customer bases of NICE inContact and UJET

Comparing the market share of NICE inContact and UJET

Compare NICE inContact vs UJET customers by geography

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