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uContact

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uContact is beautiful and true All in One Contact Center solution. It allows to offer the best experience to user clients, in every interaction, thr...Read more

Interactive Voice Response (IVR)
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Market Share of uContact

Current Customer(s)

4

Market Share (Est.)

0.00%

Ranking

#34

Top Competitors and Alternatives of uContact

The top three of uContact’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 88.85%, Genesys with 3.50%, Five9 with 1.78% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16976288.85%uContact vs Zendesk
Genesys66913.50%uContact vs Genesys
Five934011.78%uContact vs Five9
NICE inContact33911.77%uContact vs NICE inContact
Genesys PureCloud30501.60%uContact vs Genesys PureCloud
NewVoiceMedia14450.76%uContact vs NewVoiceMedia
Talkdesk8780.46%uContact vs Talkdesk
MessageBird7180.38%uContact vs MessageBird
MiContact Center2800.15%uContact vs MiContact Center
Cloudagent2370.12%uContact vs Cloudagent
CallFire2230.12%uContact vs CallFire
RingCentral Contact Center1860.10%uContact vs RingCentral Contact Center
Bright Pattern1060.06%uContact vs Bright Pattern
UJET840.04%uContact vs UJET
Magnetic North810.04%uContact vs Magnetic North
Plum Voice Hosted IVR700.04%uContact vs Plum Voice Hosted IVR
Sharpen670.04%uContact vs Sharpen
PhoneBurner540.03%uContact vs PhoneBurner
Nectar Desk510.03%uContact vs Nectar Desk
Aspect Zipwire470.02%uContact vs Aspect Zipwire
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Popular Comparisons

Top Competitors and Alternatives of uContact

The top three of uContact’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 88.85%, Genesys with 3.50%, Five9 with 1.78% market share.

uContact vs Zendesk

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uContact vs Genesys

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uContact vs Five9

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uContact vs NICE inContact

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uContact vs Genesys PureCloud

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uContact vs NewVoiceMedia

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uContact vs Talkdesk

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uContact vs MessageBird

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Customers of uContact

Around the world in 2024, over 4 companies have started using uContact as Interactive Voice Response (IVR) tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Net2Phone1,000 - 4,999NewarkNew JerseyUnited States
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ITS InfoCom500 - 999San JoseSan JoseCosta Rica
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Credicentro100 - 249AsuncionAsuncionParaguay
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Integra CCS50 - 99MontevideoMontevideoUruguay
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uContact Customers by Products and Services

The top three products and services offering customers that use uContact for Interactive Voice Response (IVR) are API Integration (1), Real Time Monitoring (1), Coaching / Whisper / Barge In (1).

Customers

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uContact Customers by Employee Size

The majority of uContact's customers for the ivr category fall in the company size of 1,000 - 4,999 employees (1 companies), 500 - 999 employees (1 companies), 100 - 249 employees (1 companies).

Employee Size

uContact Customers by Geography

The top three geographies of uContact for ivr are the Costa Rica with 1(25.00%), Paraguay with 1(25.00%), United States with 1(25.00%) customers respectively.

Customers

Employees of uContact

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Also see other Products/Services by uContact in:

Contact Center
Predictive Dialer
Interactive Voice Response (IVR)
Auto Dialer
Gamification

FAQ

Find answers to the most often asked questions by users.

Who are the top uContact competitors?

uContact’s Top competitors in the ivr category are Zendesk, Genesys, Five9. You can view a full list of uContact competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of uContact and 40,000 other technologies on the internet. You can also compare uContact and its feature with top competitors here : uContact vs Zendesk uContact vs Genesys uContact vs Five9.

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What is uContact customer distribution based on company size?

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What is uContact market share in the ivr?

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What are the top countries that use uContact?

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What are the top industries that use uContact?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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