Question 1

What are the different markets in which
        LiveOps and
        uContact compete against each other?

Accepted Answer

LiveOps and
        uContact compete against each other in
        the Contact Center, Interactive Voice Response (IVR), Auto Dialer, Gamification, Predictive Dialer.

Question 2

How does the market share of
        LiveOps
        and uContact compare in the
        Interactive Voice Response (IVR) market?

Accepted Answer

In the Interactive Voice Response (IVR) market,
        LiveOps has a
        0.44%
        market share in comparison to
        uContact’s
        0.01%.
        Since it has a better market share coverage,
        LiveOps holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Interactive Voice Response (IVR) category, while
        uContact holds the
        23rd spot.

Question 3

How many customers are acquired by
        LiveOps and
        uContact in the
        Interactive Voice Response (IVR) segment?

Accepted Answer

LiveOps has
        888 customers and
        uContact has
        20 customers in the
        Interactive Voice Response (IVR)
        segment. LiveOps has
        868 more customers than
        uContact in this category.

Question 4

What are the countries in which
        LiveOps and
        uContact has more customers?

Accepted Answer

LiveOps has more customers in United States, United Kingdom and Canada.
uContact has more customers in Argentina, Colombia and Costa Rica.

LiveOps Vs uContact : In-Depth Comparison

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Comparing the customer bases of LiveOps and uContact

Comparing the market share of LiveOps and uContact

Compare LiveOps vs uContact customers by geography

Customer Movements for this month

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