Question 1

What are the different markets in which
        Five9 and
        uContact compete against each other?

Accepted Answer

Five9 and
        uContact compete against each other in
        the Auto Dialer, Contact Center, Interactive Voice Response (IVR), Predictive Dialer, Call Recording.

Question 2

How does the market share of
        Five9
        and uContact compare in the
        Interactive Voice Response (IVR) market?

Accepted Answer

In the Interactive Voice Response (IVR) market,
        Five9 has a
        1.75%
        market share in comparison to
        uContact’s
        0.01%.
        Since it has a better market share coverage,
        Five9 holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Interactive Voice Response (IVR) category, while
        uContact holds the
        23rd spot.

Question 3

How many customers are acquired by
        Five9 and
        uContact in the
        Interactive Voice Response (IVR) segment?

Accepted Answer

Five9 has
        3,548 customers and
        uContact has
        20 customers in the
        Interactive Voice Response (IVR)
        segment. Five9 has
        3528 more customers than
        uContact in this category.

Question 4

What are the countries in which
        Five9 and
        uContact has more customers?

Accepted Answer

Five9 has more customers in United States, Canada and United Kingdom.
uContact has more customers in Argentina, Colombia and Costa Rica.

Five9 Vs uContact : In-Depth Comparison

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Comparing the customer bases of Five9 and uContact

Comparing the market share of Five9 and uContact

Compare Five9 vs uContact customers by geography

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