Connect First software provides contact center solutions for inbound/ outbound calls, IVR customer engagement, and call centers.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Connect First’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 85.30%, Genesys PureCloud with 4.95%, Genesys with 3.42% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 182268 | 85.30% | Connect First vs Zendesk |
| Genesys PureCloud | 10570 | 4.95% | Connect First vs Genesys PureCloud |
| Genesys | 7316 | 3.42% | Connect First vs Genesys |
| Five9 | 3460 | 1.62% | Connect First vs Five9 |
| NICE inContact | 3091 | 1.45% | Connect First vs NICE inContact |
| Talkdesk | 2318 | 1.08% | Connect First vs Talkdesk |
| NewVoiceMedia | 1386 | 0.65% | Connect First vs NewVoiceMedia |
| LiveOps | 1014 | 0.47% | Connect First vs LiveOps |
| MessageBird | 572 | 0.27% | Connect First vs MessageBird |
| MiContact Center | 299 | 0.14% | Connect First vs MiContact Center |
| RingCentral Contact Center | 288 | 0.13% | Connect First vs RingCentral Contact Center |
| CallFire | 171 | 0.08% | Connect First vs CallFire |
| Bright Pattern | 153 | 0.07% | Connect First vs Bright Pattern |
| Sharpen | 91 | 0.04% | Connect First vs Sharpen |
| UJET | 89 | 0.04% | Connect First vs UJET |
| PhoneBurner | 83 | 0.04% | Connect First vs PhoneBurner |
| Ameyo | 76 | 0.04% | Connect First vs Ameyo |
| Kixie | 64 | 0.03% | Connect First vs Kixie |
| Magnetic North | 56 | 0.03% | Connect First vs Magnetic North |
| FluentStream | 45 | 0.02% | Connect First vs FluentStream |
Popular Comparisons
The top three of Connect First’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 85.30%, Genesys PureCloud with 4.95%, Genesys with 3.42% market share.
Connect First vs Zendesk
Connect First vs Genesys PureCloud
Connect First vs Genesys
Connect First vs Five9
Connect First vs NICE inContact
Connect First vs Talkdesk
Connect First vs NewVoiceMedia
Connect First vs LiveOps
Around the world in 2026, over 7 companies have started using Connect First as Interactive Voice Response (IVR) tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| OnBrand24 | 1,000 - 4,999 | Iowa City | Iowa | United States | |
| RIGHTNOW TECHNOLOGIES | 100 - 249 | San Mateo | California | United States | |
| HL Bank Singapore | 100 - 249 | Singapore | Central Singapore | Singapore | |
| Wingman Technologies | 50 - 99 | Burlington | Massachusetts | United States | |
| Reconnect First | 20 - 49 | Karachi | Sindh | Pakistan | |
| IVR Technology Group | 20 - 49 | Buffalo | New York | United States | |
| OrderLogix | 20 - 49 | Scarborough | Maine | United States |
The top three products and services offering customers that use Connect First for Interactive Voice Response (IVR) are Auto Finance / Hire Purchase (1), Outbound Broadcasts (1), Customer Service Call Center (1).
Customers
The majority of Connect First's customers for the ivr category fall in the company size of 20 - 49 employees (3 companies), 100 - 249 employees (2 companies), 1,000 - 4,999 employees (1 companies).
Employee Size
The top three geographies of Connect First for ivr are the United States with 5(71.43%), Pakistan with 1(14.29%), Singapore with 1(14.29%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Connect First competitors?
Connect First’s Top competitors in the ivr category are Zendesk, Genesys PureCloud, Genesys. You can view a full list of Connect First competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Connect First and 40,000 other technologies on the internet. You can also compare Connect First and its feature with top competitors here : Connect First vs Zendesk Connect First vs Genesys PureCloud Connect First vs Genesys.
What is Connect First customer distribution based on company size?
What is Connect First market share in the ivr?
What are the top countries that use Connect First?
What are the top industries that use Connect First?
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