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Helpshift

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Helpshift, Inc. is an develops mobile customer services software. It offers Helpshift, a support platform for mobile and web that helps businesses to ...Read more

Helpdesk Tools
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Market Share of Helpshift

Current Customer(s)

1104

Market Share (Est.)

1.44%

Ranking

#15

Top Competitors and Alternatives of Helpshift

The top three of Helpshift’s competitors in the Helpdesk Tools category are Gorgias with 14.91%, Help Scout with 10.49%, LiveAgent with 9.91% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1146214.91%Helpshift vs Gorgias
Help Scout806410.49%Helpshift vs Help Scout
LiveAgent76219.91%Helpshift vs LiveAgent
SherpaDesk56477.34%Helpshift vs SherpaDesk
Zoho Desk53316.93%Helpshift vs Zoho Desk
ConnectWise47966.24%Helpshift vs ConnectWise
osTicket40925.32%Helpshift vs osTicket
Spiceworks Help Desk24493.18%Helpshift vs Spiceworks Help Desk
OTRS23983.12%Helpshift vs OTRS
Front22312.90%Helpshift vs Front
Oracle Service Cloud (formerly RightNow)21212.76%Helpshift vs Oracle Service Cloud (formerly RightNow)
Kayako17442.27%Helpshift vs Kayako
Chaport Live Chat15622.03%Helpshift vs Chaport Live Chat
LiveHelpNow12511.63%Helpshift vs LiveHelpNow
HappyFox10221.33%Helpshift vs HappyFox
HelpSite8251.07%Helpshift vs HelpSite
GrooveHQ8151.06%Helpshift vs GrooveHQ
ManageEngine ServiceDesk Plus7991.04%Helpshift vs ManageEngine ServiceDesk Plus
SupportSystem7811.02%Helpshift vs SupportSystem
Salesforce Desk.com6670.87%Helpshift vs Salesforce Desk.com
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Popular Comparisons

Top Competitors and Alternatives of Helpshift

The top three of Helpshift’s competitors in the Helpdesk Tools category are Gorgias with 14.91%, Help Scout with 10.49%, LiveAgent with 9.91% market share.

Helpshift vs Gorgias

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Helpshift vs Help Scout

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Helpshift vs LiveAgent

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Helpshift vs SherpaDesk

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Helpshift vs Zoho Desk

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Helpshift vs ConnectWise

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Helpshift vs osTicket

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Helpshift vs Spiceworks Help Desk

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Customers of Helpshift

Around the world in 2024, over 1104 companies have started using Helpshift as Helpdesk Tools tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Banfield Pet Hospital10,000+VancouverWashingtonUnited States
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Apple, Inc.10,000+CupertinoCaliforniaUnited States
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Cisco Systems, Inc.10,000+San JoseCaliforniaUnited States
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Gap, Inc.10,000+San FranciscoCaliforniaUnited States
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EPAM Systems, Inc.10,000+NewtownPennsylvaniaUnited States
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City Of San Antonio10,000+San AntonioTexasUnited States
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Electronic Arts, Inc.10,000+Redwood CityCaliforniaUnited States
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Telecom Argentina SA10,000+Buenos AiresBuenos Aires F.D.Argentina
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Western Union Company5,000 - 9,999DenverColoradoUnited States
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Activision Blizzard, Inc5,000 - 9,999Santa MonicaCaliforniaUnited States
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Helpshift Customers by Products and Services

The top three products and services offering customers that use Helpshift for Helpdesk Tools are Mobile Games (66), Game Development (36), Games (22).

Customers

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Helpshift Customers by Employee Size

The majority of Helpshift's customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (301 companies), 20 - 49 employees (242 companies), 100 - 249 employees (126 companies).

Employee Size

Helpshift Customers by Geography

The top three geographies of Helpshift for helpdesk-tools are the United States with 395(51.03%), India with 70(9.04%), United Kingdom with 55(7.11%) customers respectively.

Customers

Employees of Helpshift

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Also see other Products/Services by Helpshift in:

Helpdesk Tools
Instant Messaging And Chat
Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top Helpshift competitors?

Helpshift’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, LiveAgent. You can view a full list of Helpshift competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Helpshift and 40,000 other technologies on the internet. You can also compare Helpshift and its feature with top competitors here : Helpshift vs Gorgias Helpshift vs Help Scout Helpshift vs LiveAgent.

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What is Helpshift customer distribution based on company size?

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What is Helpshift market share in the helpdesk-tools?

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What are the top countries that use Helpshift?

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What are the top industries that use Helpshift?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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