Help Scout is the company team with a scalable help desk, while keeping the customer experience simple and personalized. Customers won't have to creat...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Help Scout’s competitors in the Helpdesk Tools category are Gorgias with 19.35%, LiveAgent with 9.14%, Zoho Desk with 7.46% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
Gorgias | 13686 | 19.35% | Help Scout vs Gorgias |
LiveAgent | 6464 | 9.14% | Help Scout vs LiveAgent |
Zoho Desk | 5272 | 7.46% | Help Scout vs Zoho Desk |
SherpaDesk | 5007 | 7.08% | Help Scout vs SherpaDesk |
osTicket | 3881 | 5.49% | Help Scout vs osTicket |
ConnectWise | 3044 | 4.30% | Help Scout vs ConnectWise |
Front | 2115 | 2.99% | Help Scout vs Front |
Spiceworks Help Desk | 2047 | 2.89% | Help Scout vs Spiceworks Help Desk |
Chaport Live Chat | 2025 | 2.86% | Help Scout vs Chaport Live Chat |
Oracle Service Cloud (formerly RightNow) | 1747 | 2.47% | Help Scout vs Oracle Service Cloud (formerly RightNow) |
OTRS | 1456 | 2.06% | Help Scout vs OTRS |
LiveHelpNow | 1089 | 1.54% | Help Scout vs LiveHelpNow |
Kayako | 1018 | 1.44% | Help Scout vs Kayako |
HappyFox | 993 | 1.40% | Help Scout vs HappyFox |
Helpshift | 975 | 1.38% | Help Scout vs Helpshift |
GrooveHQ | 886 | 1.25% | Help Scout vs GrooveHQ |
Agent.ai | 729 | 1.03% | Help Scout vs Agent.ai |
HelpSite | 726 | 1.03% | Help Scout vs HelpSite |
SupportSystem | 603 | 0.85% | Help Scout vs SupportSystem |
ManageEngine ServiceDesk Plus | 565 | 0.80% | Help Scout vs ManageEngine ServiceDesk Plus |
Popular Comparisons
The top three of Help Scout’s competitors in the Helpdesk Tools category are Gorgias with 19.35%, LiveAgent with 9.14%, Zoho Desk with 7.46% market share.
Help Scout vs Gorgias
Help Scout vs LiveAgent
Help Scout vs Zoho Desk
Help Scout vs SherpaDesk
Help Scout vs osTicket
Help Scout vs ConnectWise
Help Scout vs Front
Help Scout vs Spiceworks Help Desk
Around the world in 2025, over 8511 companies have started using Help Scout as Helpdesk Tools tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Bed Bath & Beyond | 10,000+ | Union | New Jersey | United States | |
Epson | 10,000+ | Suwa | Nagano | Japan | |
CBS News | 10,000+ | New York City | New York | United States | |
Salesforce | 10,000+ | San Francisco | California | United States | |
Box | 10,000+ | Redwood City | California | United States | |
Robert Half | 10,000+ | Menlo Park | California | United States | |
University Of Florida | 10,000+ | Gainesville | Florida | United States | |
State Of Oregon | 10,000+ | Salem | Oregon | United States | |
University Of Michigan | 10,000+ | Ann Arbor | Michigan | United States | |
University Of Hawaii | 10,000+ | Honolulu | Hawaii | United States |
The top three products and services offering customers that use Help Scout for Helpdesk Tools are Marketing (97), Saas (77), Wordpress (67).
Customers
The majority of Help Scout's customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (3626 companies), 20 - 49 employees (2391 companies), 10 - 19 employees (805 companies).
Employee Size
The top three geographies of Help Scout for helpdesk-tools are the United States with 4628(63.40%), United Kingdom with 744(10.19%), Canada with 531(7.27%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Help Scout competitors?
Help Scout’s Top competitors in the helpdesk-tools category are Gorgias, LiveAgent, Zoho Desk. You can view a full list of Help Scout competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Help Scout and 40,000 other technologies on the internet. You can also compare Help Scout and its feature with top competitors here : Help Scout vs Gorgias Help Scout vs LiveAgent Help Scout vs Zoho Desk.
What is Help Scout customer distribution based on company size?
What is Help Scout market share in the helpdesk-tools?
What are the top countries that use Help Scout?
What are the top industries that use Help Scout?
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