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Zoho Desk

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ZOHO Corporation is the business, network, and IT infrastructure management applications and software maintenance and support services for enterprise ...Read more

Helpdesk Tools
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Market Share of Zoho Desk

Current Customer(s)

7296

Market Share (Est.)

6.80%

Ranking

#5

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Helpdesk Tools category are Gorgias with 14.04%, Help Scout with 10.75%, SherpaDesk with 10.62% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1506314.04%Zoho Desk vs Gorgias
Help Scout1152510.75%Zoho Desk vs Help Scout
SherpaDesk1139110.62%Zoho Desk vs SherpaDesk
ConnectWise80137.47%Zoho Desk vs ConnectWise
LiveAgent60185.61%Zoho Desk vs LiveAgent
Agent.ai54585.09%Zoho Desk vs Agent.ai
OTRS49184.59%Zoho Desk vs OTRS
osTicket43384.04%Zoho Desk vs osTicket
Front33063.08%Zoho Desk vs Front
Spiceworks Help Desk29312.73%Zoho Desk vs Spiceworks Help Desk
ManageEngine ServiceDesk Plus21702.02%Zoho Desk vs ManageEngine ServiceDesk Plus
Kayako17851.66%Zoho Desk vs Kayako
Oracle Service Cloud (formerly RightNow)17751.65%Zoho Desk vs Oracle Service Cloud (formerly RightNow)
TeamSupport17691.65%Zoho Desk vs TeamSupport
Chaport Live Chat17201.60%Zoho Desk vs Chaport Live Chat
SupportSystem11311.05%Zoho Desk vs SupportSystem
HappyFox10891.02%Zoho Desk vs HappyFox
Helpshift10290.96%Zoho Desk vs Helpshift
Web Help Desk9680.90%Zoho Desk vs Web Help Desk
Salesforce Desk.com8820.82%Zoho Desk vs Salesforce Desk.com
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Popular Comparisons

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Helpdesk Tools category are Gorgias with 14.04%, Help Scout with 10.75%, SherpaDesk with 10.62% market share.

Zoho Desk vs Gorgias

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Zoho Desk vs Help Scout

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Zoho Desk vs SherpaDesk

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Zoho Desk vs ConnectWise

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Zoho Desk vs LiveAgent

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Zoho Desk vs Agent.ai

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Zoho Desk vs OTRS

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Zoho Desk vs osTicket

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Customers of Zoho Desk

Around the world in 2026, over 7259 companies have started using Zoho Desk as Helpdesk Tools tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Ubiquity10,000+New York CityNew YorkUnited States
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Mercedes - Benz AG10,000+StuttgartBaden-WuerttembergGermany
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Exp Realty10,000+BellinghamWashingtonUnited States
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Raymond James10,000+St. PetersburgFloridaUnited States
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Johnson & Johnson MedTech10,000+New BrunswickNew JerseyUnited States
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Tube Investments Of India Limited10,000+ChennaiTamil NaduIndia
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Concentrix10,000+NewarkCaliforniaUnited States
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Zepto Computers A/S10,000+MumbaiMaharashtraIndia
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Gupy10,000+Sao PauloSao PauloBrazil
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Rio Tinto10,000+LondonEnglandUnited Kingdom
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Zoho Desk Customers by Products and Services

The top three products and services offering customers that use Zoho Desk for Helpdesk Tools are Crm (104), Digital Marketing (102), Technology (98).

Customers

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Zoho Desk Customers by Employee Size

The majority of Zoho Desk's customers for the helpdesk-tools category fall in the company size of 20 - 49 employees (2153 companies), 0 - 9 employees (1899 companies), 100 - 249 employees (1355 companies).

Employee Size

Zoho Desk Customers by Geography

The top three geographies of Zoho Desk for helpdesk-tools are the United States with 3049(53.67%), India with 786(13.84%), United Kingdom with 400(7.04%) customers respectively.

Customers

Employees of Zoho Desk

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Also see other Products/Services by Zoho Desk in:

Instant Messaging And Chat
Helpdesk Tools
Contact Center
Knowledge Management
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top Zoho Desk competitors?

Zoho Desk’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, SherpaDesk. You can view a full list of Zoho Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoho Desk and 40,000 other technologies on the internet. You can also compare Zoho Desk and its feature with top competitors here : Zoho Desk vs Gorgias Zoho Desk vs Help Scout Zoho Desk vs SherpaDesk.

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What is Zoho Desk customer distribution based on company size?

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What is Zoho Desk market share in the helpdesk-tools?

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What are the top countries that use Zoho Desk?

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What are the top industries that use Zoho Desk?

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