Question 1

What are the different markets in which
        Gorgias and
        Zoho Desk compete against each other?

Accepted Answer

Gorgias and
        Zoho Desk compete against each other in
        the Helpdesk Tools, Contact Center, Customer Engagement, Customer Experience, Instant Messaging And Chat.

Question 2

How does the market share of
        Gorgias
        and Zoho Desk compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Gorgias has a
        19.16%
        market share in comparison to
        Zoho Desk’s
        7.25%.
        Since it has a better market share coverage,
        Gorgias holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Zoho Desk holds the
        4th spot.

Question 3

How many customers are acquired by
        Gorgias and
        Zoho Desk in the
        Helpdesk Tools segment?

Accepted Answer

Gorgias has
        13,712 customers and
        Zoho Desk has
        5,189 customers in the
        Helpdesk Tools
        segment. Gorgias has
        8523 more customers than
        Zoho Desk in this category.

Question 4

What are the countries in which
        Gorgias and
        Zoho Desk has more customers?

Accepted Answer

Gorgias has more customers in United States, Australia and United Kingdom.
Zoho Desk has more customers in United States, India and Australia.

Gorgias Vs Zoho Desk : In-Depth Comparison

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Comparing the customer bases of Gorgias and Zoho Desk

Comparing the market share of Gorgias and Zoho Desk

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