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Gorgias

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Gorgias builds is an multi-channel helpdesk integrated with e-commerce merchants back-office. It allows merchants to manage all their support from one...Read more

Helpdesk Tools
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Market Share of Gorgias

Current Customer(s)

15911

Market Share (Est.)

17.39%

Ranking

#1

Top Competitors and Alternatives of Gorgias

The top three of Gorgias’s competitors in the Helpdesk Tools category are SherpaDesk with 13.05%, Help Scout with 9.65%, LiveAgent with 7.48% market share.

TechnologyDomainsMarket Share (Est.)Versus page
SherpaDesk1194613.05%Gorgias vs SherpaDesk
Help Scout88279.65%Gorgias vs Help Scout
LiveAgent68457.48%Gorgias vs LiveAgent
Zoho Desk60576.62%Gorgias vs Zoho Desk
Agent.ai51435.62%Gorgias vs Agent.ai
ConnectWise46315.06%Gorgias vs ConnectWise
osTicket39824.35%Gorgias vs osTicket
OTRS29463.22%Gorgias vs OTRS
Front26222.87%Gorgias vs Front
Spiceworks Help Desk21392.34%Gorgias vs Spiceworks Help Desk
Chaport Live Chat19502.13%Gorgias vs Chaport Live Chat
Oracle Service Cloud (formerly RightNow)16511.80%Gorgias vs Oracle Service Cloud (formerly RightNow)
Kayako12691.39%Gorgias vs Kayako
SupportSystem11721.28%Gorgias vs SupportSystem
ManageEngine ServiceDesk Plus10741.17%Gorgias vs ManageEngine ServiceDesk Plus
HappyFox9881.08%Gorgias vs HappyFox
Helpshift9741.06%Gorgias vs Helpshift
LiveHelpNow9351.02%Gorgias vs LiveHelpNow
GrooveHQ7440.81%Gorgias vs GrooveHQ
Mojo Helpdesk7010.77%Gorgias vs Mojo Helpdesk
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Popular Comparisons

Top Competitors and Alternatives of Gorgias

The top three of Gorgias’s competitors in the Helpdesk Tools category are SherpaDesk with 13.05%, Help Scout with 9.65%, LiveAgent with 7.48% market share.

Gorgias vs SherpaDesk

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Gorgias vs Help Scout

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Gorgias vs LiveAgent

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Gorgias vs Zoho Desk

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Gorgias vs Agent.ai

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Gorgias vs ConnectWise

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Gorgias vs osTicket

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Gorgias vs OTRS

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Customers of Gorgias

Around the world in 2026, over 15809 companies have started using Gorgias as Helpdesk Tools tool.

CustomersEmployee RangeCityRegionCountrySocial Links
SFI&TC10,000+LincolnNebraskaUnited States
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Roma Capitale10,000+RomeLatiumItaly
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ST JOHN AMBULANCE AUSTRALIA10,000+SydneyNew South WalesAustralia
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Decathlon10,000+CroixHauts-de-FranceFrance
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Zahn Innovation Center At CCNY10,000+New York CityNew YorkUnited States
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Metro by T-Mobile10,000+RichardsonTexasUnited States
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CorePower Yoga10,000+DenverColoradoUnited States
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Counter10,000+Santa MonicaCaliforniaUnited States
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Anta10,000+XiamenFujianPeople's Republic of China
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KU Leuven10,000+LeuvenFlandersBelgium
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Gorgias Customers by Products and Services

The top three products and services offering customers that use Gorgias for Helpdesk Tools are Fashion (224), Retail (221), Ecommerce (178).

Customers

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Gorgias Customers by Employee Size

The majority of Gorgias's customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (6583 companies), 20 - 49 employees (5056 companies), 100 - 249 employees (1735 companies).

Employee Size

Gorgias Customers by Geography

The top three geographies of Gorgias for helpdesk-tools are the United States with 8630(59.64%), Australia with 1691(11.69%), United Kingdom with 1606(11.10%) customers respectively.

Customers

Employees of Gorgias

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Also see other Products/Services by Gorgias in:

Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top Gorgias competitors?

Gorgias’s Top competitors in the helpdesk-tools category are SherpaDesk, Help Scout, LiveAgent. You can view a full list of Gorgias competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Gorgias and 40,000 other technologies on the internet. You can also compare Gorgias and its feature with top competitors here : Gorgias vs SherpaDesk Gorgias vs Help Scout Gorgias vs LiveAgent.

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What is Gorgias customer distribution based on company size?

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What is Gorgias market share in the helpdesk-tools?

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What are the top countries that use Gorgias?

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What are the top industries that use Gorgias?

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