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Gorgias

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Gorgias builds is an multi-channel helpdesk integrated with e-commerce merchants back-office. It allows merchants to manage all their support from one...Read more

Helpdesk Tools
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Market Share of Gorgias

Current Customer(s)

11462

Market Share (Est.)

14.91%

Ranking

#1

Top Competitors and Alternatives of Gorgias

The top three of Gorgias’s competitors in the Helpdesk Tools category are Help Scout with 10.49%, LiveAgent with 9.91%, SherpaDesk with 7.34% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Help Scout806410.49%Gorgias vs Help Scout
LiveAgent76219.91%Gorgias vs LiveAgent
SherpaDesk56477.34%Gorgias vs SherpaDesk
Zoho Desk53316.93%Gorgias vs Zoho Desk
ConnectWise47966.24%Gorgias vs ConnectWise
osTicket40925.32%Gorgias vs osTicket
Spiceworks Help Desk24493.18%Gorgias vs Spiceworks Help Desk
OTRS23983.12%Gorgias vs OTRS
Front22312.90%Gorgias vs Front
Oracle Service Cloud (formerly RightNow)21212.76%Gorgias vs Oracle Service Cloud (formerly RightNow)
Kayako17442.27%Gorgias vs Kayako
Chaport Live Chat15622.03%Gorgias vs Chaport Live Chat
LiveHelpNow12511.63%Gorgias vs LiveHelpNow
Helpshift11041.44%Gorgias vs Helpshift
HappyFox10221.33%Gorgias vs HappyFox
HelpSite8251.07%Gorgias vs HelpSite
GrooveHQ8151.06%Gorgias vs GrooveHQ
ManageEngine ServiceDesk Plus7991.04%Gorgias vs ManageEngine ServiceDesk Plus
SupportSystem7811.02%Gorgias vs SupportSystem
Salesforce Desk.com6670.87%Gorgias vs Salesforce Desk.com
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Popular Comparisons

Top Competitors and Alternatives of Gorgias

The top three of Gorgias’s competitors in the Helpdesk Tools category are Help Scout with 10.49%, LiveAgent with 9.91%, SherpaDesk with 7.34% market share.

Gorgias vs Help Scout

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Gorgias vs LiveAgent

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Gorgias vs SherpaDesk

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Gorgias vs Zoho Desk

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Gorgias vs ConnectWise

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Gorgias vs osTicket

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Gorgias vs Spiceworks Help Desk

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Gorgias vs OTRS

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Customers of Gorgias

Around the world in 2024, over 11461 companies have started using Gorgias as Helpdesk Tools tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Chick-fil-A, Inc.10,000+AtlantaGeorgiaUnited States
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Los Angeles County Sheriff's Department10,000+Los AngelesCaliforniaUnited States
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Olive Garden10,000+OrlandoFloridaUnited States
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Stein Mart10,000+JacksonvilleFloridaUnited States
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ANTA10,000+XiamenFujianPeople's Republic of China
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Pier 1 Imports, Inc.10,000+Fort WorthTexasUnited States
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DuraWeather Poly10,000+HertfordNorth CarolinaUnited States
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Chick - Fil-a Riverdale Dwarf House10,000+RiverdaleGeorgiaUnited States
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Giant Tiger10,000+OttawaOntarioCanada
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Decathlon S.A.10,000+Villeneuve-d'AscqHauts-de-FranceFrance
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Gorgias Customers by Products and Services

The top three products and services offering customers that use Gorgias for Helpdesk Tools are Fashion (216), Retail (198), Ecommerce (154).

Customers

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Gorgias Customers by Employee Size

The majority of Gorgias's customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (4155 companies), 10 - 19 employees (2776 companies), 20 - 49 employees (2554 companies).

Employee Size

Gorgias Customers by Geography

The top three geographies of Gorgias for helpdesk-tools are the United States with 6922(64.57%), Australia with 1147(10.70%), United Kingdom with 1052(9.81%) customers respectively.

Customers

Employees of Gorgias

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Also see other Products/Services by Gorgias in:

Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top Gorgias competitors?

Gorgias’s Top competitors in the helpdesk-tools category are Help Scout, LiveAgent, SherpaDesk. You can view a full list of Gorgias competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Gorgias and 40,000 other technologies on the internet. You can also compare Gorgias and its feature with top competitors here : Gorgias vs Help Scout Gorgias vs LiveAgent Gorgias vs SherpaDesk.

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What is Gorgias customer distribution based on company size?

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What is Gorgias market share in the helpdesk-tools?

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What are the top countries that use Gorgias?

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What are the top industries that use Gorgias?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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