Gorgias
Gorgias builds is an multi-channel helpdesk integrated with e-commerce merchants back-office. It allows merchants to manage all their support from one...Read more
Market Share of Gorgias
Current Customer(s)
15063
Market Share (Est.)
14.04%
Ranking
#1
Top Competitors and Alternatives of Gorgias
The top three of Gorgias’s competitors in the Helpdesk Tools category are Help Scout with 10.75%, SherpaDesk with 10.62%, ConnectWise with 7.47% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Help Scout | 11525 | 10.75% | Gorgias vs Help Scout |
| SherpaDesk | 11391 | 10.62% | Gorgias vs SherpaDesk |
| ConnectWise | 8013 | 7.47% | Gorgias vs ConnectWise |
| Zoho Desk | 7296 | 6.80% | Gorgias vs Zoho Desk |
| LiveAgent | 6018 | 5.61% | Gorgias vs LiveAgent |
| Agent.ai | 5458 | 5.09% | Gorgias vs Agent.ai |
| OTRS | 4918 | 4.59% | Gorgias vs OTRS |
| osTicket | 4338 | 4.04% | Gorgias vs osTicket |
| Front | 3306 | 3.08% | Gorgias vs Front |
| Spiceworks Help Desk | 2931 | 2.73% | Gorgias vs Spiceworks Help Desk |
| ManageEngine ServiceDesk Plus | 2170 | 2.02% | Gorgias vs ManageEngine ServiceDesk Plus |
| Kayako | 1785 | 1.66% | Gorgias vs Kayako |
| Oracle Service Cloud (formerly RightNow) | 1775 | 1.65% | Gorgias vs Oracle Service Cloud (formerly RightNow) |
| TeamSupport | 1769 | 1.65% | Gorgias vs TeamSupport |
| Chaport Live Chat | 1720 | 1.60% | Gorgias vs Chaport Live Chat |
| SupportSystem | 1131 | 1.05% | Gorgias vs SupportSystem |
| HappyFox | 1089 | 1.02% | Gorgias vs HappyFox |
| Helpshift | 1029 | 0.96% | Gorgias vs Helpshift |
| Web Help Desk | 968 | 0.90% | Gorgias vs Web Help Desk |
| Salesforce Desk.com | 882 | 0.82% | Gorgias vs Salesforce Desk.com |
Popular Comparisons
Top Competitors and Alternatives of Gorgias
The top three of Gorgias’s competitors in the Helpdesk Tools category are Help Scout with 10.75%, SherpaDesk with 10.62%, ConnectWise with 7.47% market share.
Gorgias vs Help Scout
Gorgias vs SherpaDesk
Gorgias vs ConnectWise
Gorgias vs Zoho Desk
Gorgias vs LiveAgent
Gorgias vs Agent.ai
Gorgias vs OTRS
Gorgias vs osTicket
Customers of Gorgias
Around the world in 2026, over 15042 companies have started using Gorgias as Helpdesk Tools tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Jumia Group | 10,000+ | Ikeja | Lagos | Nigeria |     |
| Arc'teryx | 10,000+ | North Vancouver | British Columbia | Canada | |
| Kit.com | 10,000+ | San Francisco | California | United States | |
| Product Across CA-Employment | 10,000+ | San Francisco | California | United States | |
| Decathlon | 10,000+ | Croix | Hauts-de-France | France | |
| John Cradden | 10,000+ | Dublin | Leinster | Ireland | |
| SAP | 10,000+ | Walldorf | Baden-Wuerttemberg | Germany | |
| Asurion | 10,000+ | Nashville | Tennessee | United States | |
| Lannett Company, Inc. | 10,000+ | Trevose | Pennsylvania | United States | |
| Fiverr | 10,000+ | Tel Aviv | Tel Aviv | Israel | |
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Gorgias Customers by Products and Services
The top three products and services offering customers that use Gorgias for Helpdesk Tools are Fashion (222), Retail (214), Ecommerce (204).
Customers
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Gorgias Customers by Employee Size
The majority of Gorgias's customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (5921 companies), 20 - 49 employees (4870 companies), 100 - 249 employees (1826 companies).
Employee Size
Gorgias Customers by Geography
The top three geographies of Gorgias for helpdesk-tools are the United States with 8080(59.22%), United Kingdom with 1581(11.59%), Australia with 1506(11.04%) customers respectively.
Customers
Employees of Gorgias
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FAQ
Find answers to the most often asked questions by users.
Who are the top Gorgias competitors?
Gorgias’s Top competitors in the helpdesk-tools category are Help Scout, SherpaDesk, ConnectWise. You can view a full list of Gorgias competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Gorgias and 40,000 other technologies on the internet. You can also compare Gorgias and its feature with top competitors here : Gorgias vs Help Scout Gorgias vs SherpaDesk Gorgias vs ConnectWise.
What is Gorgias customer distribution based on company size?
What is Gorgias market share in the helpdesk-tools?
What are the top countries that use Gorgias?
What are the top industries that use Gorgias?
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