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Gorgias

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Gorgias builds is an multi-channel helpdesk integrated with e-commerce merchants back-office. It allows merchants to manage all their support from one...Read more

Helpdesk Tools
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Market Share of Gorgias

Current Customer(s)

13686

Market Share (Est.)

19.35%

Ranking

#1

Top Competitors and Alternatives of Gorgias

The top three of Gorgias’s competitors in the Helpdesk Tools category are Help Scout with 12.04%, LiveAgent with 9.14%, Zoho Desk with 7.46% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Help Scout851112.04%Gorgias vs Help Scout
LiveAgent64649.14%Gorgias vs LiveAgent
Zoho Desk52727.46%Gorgias vs Zoho Desk
SherpaDesk50077.08%Gorgias vs SherpaDesk
osTicket38815.49%Gorgias vs osTicket
ConnectWise30444.30%Gorgias vs ConnectWise
Front21152.99%Gorgias vs Front
Spiceworks Help Desk20472.89%Gorgias vs Spiceworks Help Desk
Chaport Live Chat20252.86%Gorgias vs Chaport Live Chat
Oracle Service Cloud (formerly RightNow)17472.47%Gorgias vs Oracle Service Cloud (formerly RightNow)
OTRS14562.06%Gorgias vs OTRS
LiveHelpNow10891.54%Gorgias vs LiveHelpNow
Kayako10181.44%Gorgias vs Kayako
HappyFox9931.40%Gorgias vs HappyFox
Helpshift9751.38%Gorgias vs Helpshift
GrooveHQ8861.25%Gorgias vs GrooveHQ
Agent.ai7291.03%Gorgias vs Agent.ai
HelpSite7261.03%Gorgias vs HelpSite
SupportSystem6030.85%Gorgias vs SupportSystem
ManageEngine ServiceDesk Plus5650.80%Gorgias vs ManageEngine ServiceDesk Plus
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Popular Comparisons

Top Competitors and Alternatives of Gorgias

The top three of Gorgias’s competitors in the Helpdesk Tools category are Help Scout with 12.04%, LiveAgent with 9.14%, Zoho Desk with 7.46% market share.

Gorgias vs Help Scout

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Gorgias vs LiveAgent

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Gorgias vs Zoho Desk

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Gorgias vs SherpaDesk

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Gorgias vs osTicket

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Gorgias vs ConnectWise

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Gorgias vs Front

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Gorgias vs Spiceworks Help Desk

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Customers of Gorgias

Around the world in 2025, over 13686 companies have started using Gorgias as Helpdesk Tools tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Decathlon10,000+Villeneuve-d'AscqHauts-de-FranceFrance
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KU Leuven10,000+LeuvenFlandersBelgium
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Constellation Brands10,000+VictorNew YorkUnited States
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ANTA10,000+XiamenFujianPeople's Republic of China
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CorePower Yoga10,000+DenverColoradoUnited States
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Rutgers University10,000+New BrunswickNew JerseyUnited States
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USA Today10,000+McLeanVirginiaUnited States
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Stein Mart10,000+JacksonvilleFloridaUnited States
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Giant Tiger10,000+OttawaOntarioCanada
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Philip Morris International10,000+LausanneVaudSwitzerland
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Gorgias Customers by Products and Services

The top three products and services offering customers that use Gorgias for Helpdesk Tools are Fashion (214), Retail (189), Ecommerce (155).

Customers

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Gorgias Customers by Employee Size

The majority of Gorgias's customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (4211 companies), 20 - 49 employees (4050 companies), 10 - 19 employees (2577 companies).

Employee Size

Gorgias Customers by Geography

The top three geographies of Gorgias for helpdesk-tools are the United States with 7806(61.24%), Australia with 1516(11.89%), United Kingdom with 1343(10.54%) customers respectively.

Customers

Employees of Gorgias

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Also see other Products/Services by Gorgias in:

Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top Gorgias competitors?

Gorgias’s Top competitors in the helpdesk-tools category are Help Scout, LiveAgent, Zoho Desk. You can view a full list of Gorgias competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Gorgias and 40,000 other technologies on the internet. You can also compare Gorgias and its feature with top competitors here : Gorgias vs Help Scout Gorgias vs LiveAgent Gorgias vs Zoho Desk.

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What is Gorgias customer distribution based on company size?

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What is Gorgias market share in the helpdesk-tools?

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What are the top countries that use Gorgias?

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What are the top industries that use Gorgias?

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