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Kayako

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Kayako Helpdesk Pvt. Ltd. is an develops and offers web-based help desk, customer service, and support ticket software.

Helpdesk Tools
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Market Share of Kayako

Current Customer(s)

1240

Market Share (Est.)

1.33%

Ranking

#14

Top Competitors and Alternatives of Kayako

The top three of Kayako’s competitors in the Helpdesk Tools category are Gorgias with 17.35%, SherpaDesk with 12.51%, Help Scout with 12.33% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1618017.35%Kayako vs Gorgias
SherpaDesk1166912.51%Kayako vs SherpaDesk
Help Scout1149712.33%Kayako vs Help Scout
Zoho Desk60166.45%Kayako vs Zoho Desk
LiveAgent59676.40%Kayako vs LiveAgent
Agent.ai56886.10%Kayako vs Agent.ai
ConnectWise46755.01%Kayako vs ConnectWise
osTicket38124.09%Kayako vs osTicket
OTRS28873.10%Kayako vs OTRS
Front28313.04%Kayako vs Front
Spiceworks Help Desk19632.10%Kayako vs Spiceworks Help Desk
Chaport Live Chat17601.89%Kayako vs Chaport Live Chat
Oracle Service Cloud (formerly RightNow)14391.54%Kayako vs Oracle Service Cloud (formerly RightNow)
SupportSystem11491.23%Kayako vs SupportSystem
ManageEngine ServiceDesk Plus10881.17%Kayako vs ManageEngine ServiceDesk Plus
HappyFox9701.04%Kayako vs HappyFox
Helpshift9601.03%Kayako vs Helpshift
LiveHelpNow8770.94%Kayako vs LiveHelpNow
HelpSite6860.74%Kayako vs HelpSite
GrooveHQ6550.70%Kayako vs GrooveHQ
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Popular Comparisons

Top Competitors and Alternatives of Kayako

The top three of Kayako’s competitors in the Helpdesk Tools category are Gorgias with 17.35%, SherpaDesk with 12.51%, Help Scout with 12.33% market share.

Kayako vs Gorgias

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Kayako vs SherpaDesk

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Kayako vs Help Scout

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Kayako vs Zoho Desk

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Kayako vs LiveAgent

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Kayako vs Agent.ai

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Kayako vs ConnectWise

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Kayako vs osTicket

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Customers of Kayako

Around the world in 2026, over 1205 companies have started using Kayako as Helpdesk Tools tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Angels Of Care Pediatric Home Health10,000+McKinneyTexasUnited States
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American Bar Association10,000+ChicagoIllinoisUnited States
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Jersey Mike's Subs10,000+ManasquanNew JerseyUnited States
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Georgia Department Of Public Health10,000+AtlantaGeorgiaUnited States
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Experis10,000+MilwaukeeWisconsinUnited States
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Facultad De Enfermeria10,000+San Nicolas de los GarzaNuevo LeonMexico
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THE NAUTICAL INSTITUTE10,000+LondonEnglandUnited Kingdom
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Burlington Stores, Inc.10,000+BurlingtonNew JerseyUnited States
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National University Of Sciences & Technology10,000+IslamabadIslamabadPakistan
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IGT10,000+LondonEnglandUnited Kingdom
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Kayako Customers by Products and Services

The top three products and services offering customers that use Kayako for Helpdesk Tools are Software Development (35), Cloud Services (33), Education (23).

Customers

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Kayako Customers by Employee Size

The majority of Kayako's customers for the helpdesk-tools category fall in the company size of 100 - 249 employees (273 companies), 20 - 49 employees (256 companies), 1,000 - 4,999 employees (158 companies).

Employee Size

Kayako Customers by Geography

The top three geographies of Kayako for helpdesk-tools are the United States with 568(60.17%), United Kingdom with 111(11.76%), India with 67(7.10%) customers respectively.

Customers

Employees of Kayako

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Also see other Products/Services by Kayako in:

Helpdesk Tools
Instant Messaging And Chat
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top Kayako competitors?

Kayako’s Top competitors in the helpdesk-tools category are Gorgias, SherpaDesk, Help Scout. You can view a full list of Kayako competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Kayako and 40,000 other technologies on the internet. You can also compare Kayako and its feature with top competitors here : Kayako vs Gorgias Kayako vs SherpaDesk Kayako vs Help Scout.

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What is Kayako customer distribution based on company size?

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What is Kayako market share in the helpdesk-tools?

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What are the top countries that use Kayako?

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What are the top industries that use Kayako?

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