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Kayako

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Kayako Helpdesk Pvt. Ltd. is an develops and offers web-based help desk, customer service, and support ticket software.

Helpdesk Tools
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Market Share of Kayako

Current Customer(s)

1239

Market Share (Est.)

1.29%

Ranking

#14

Top Competitors and Alternatives of Kayako

The top three of Kayako’s competitors in the Helpdesk Tools category are Gorgias with 17.38%, Help Scout with 12.84%, SherpaDesk with 11.97% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1667617.38%Kayako vs Gorgias
Help Scout1232012.84%Kayako vs Help Scout
SherpaDesk1148011.97%Kayako vs SherpaDesk
LiveAgent62996.57%Kayako vs LiveAgent
Zoho Desk62246.49%Kayako vs Zoho Desk
Agent.ai61026.36%Kayako vs Agent.ai
ConnectWise46754.87%Kayako vs ConnectWise
osTicket39104.08%Kayako vs osTicket
Front28903.01%Kayako vs Front
OTRS28843.01%Kayako vs OTRS
Spiceworks Help Desk19952.08%Kayako vs Spiceworks Help Desk
Chaport Live Chat19682.05%Kayako vs Chaport Live Chat
Oracle Service Cloud (formerly RightNow)14631.52%Kayako vs Oracle Service Cloud (formerly RightNow)
SupportSystem11401.19%Kayako vs SupportSystem
ManageEngine ServiceDesk Plus10891.14%Kayako vs ManageEngine ServiceDesk Plus
HappyFox10061.05%Kayako vs HappyFox
Helpshift9971.04%Kayako vs Helpshift
LiveHelpNow9260.97%Kayako vs LiveHelpNow
GrooveHQ6880.72%Kayako vs GrooveHQ
HelpSite6800.71%Kayako vs HelpSite
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Popular Comparisons

Top Competitors and Alternatives of Kayako

The top three of Kayako’s competitors in the Helpdesk Tools category are Gorgias with 17.38%, Help Scout with 12.84%, SherpaDesk with 11.97% market share.

Kayako vs Gorgias

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Kayako vs Help Scout

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Kayako vs SherpaDesk

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Kayako vs LiveAgent

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Kayako vs Zoho Desk

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Kayako vs Agent.ai

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Kayako vs ConnectWise

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Kayako vs osTicket

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Customers of Kayako

Around the world in 2026, over 1226 companies have started using Kayako as Helpdesk Tools tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Ingram Micro10,000+IrvineCaliforniaUnited States
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Movate10,000+PlanoTexasUnited States
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California State University, Sacramento10,000+SacramentoCaliforniaUnited States
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Archdiocese Of Chicago10,000+ChicagoIllinoisUnited States
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QNB Group10,000+DohaBaladiyat ad DawhahQatar
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Swinburne University Of Technology10,000+HawthornVictoriaAustralia
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BABILOU10,000+Bois-ColombesIle-de-FranceFrance
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Colt Technology Services10,000+LondonEnglandUnited Kingdom
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Syngenta10,000+GreensboroNorth CarolinaUnited States
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Volunteers Of America10,000+AlexandriaVirginiaUnited States
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Kayako Customers by Products and Services

The top three products and services offering customers that use Kayako for Helpdesk Tools are Software Development (35), Cloud Services (32), Education (23).

Customers

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Kayako Customers by Employee Size

The majority of Kayako's customers for the helpdesk-tools category fall in the company size of 100 - 249 employees (272 companies), 20 - 49 employees (262 companies), 1,000 - 4,999 employees (153 companies).

Employee Size

Kayako Customers by Geography

The top three geographies of Kayako for helpdesk-tools are the United States with 578(60.02%), United Kingdom with 115(11.94%), India with 69(7.17%) customers respectively.

Customers

Employees of Kayako

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Also see other Products/Services by Kayako in:

Instant Messaging And Chat
Customer Experience
Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top Kayako competitors?

Kayako’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, SherpaDesk. You can view a full list of Kayako competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Kayako and 40,000 other technologies on the internet. You can also compare Kayako and its feature with top competitors here : Kayako vs Gorgias Kayako vs Help Scout Kayako vs SherpaDesk.

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What is Kayako customer distribution based on company size?

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What is Kayako market share in the helpdesk-tools?

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What are the top countries that use Kayako?

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What are the top industries that use Kayako?

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