Kayako
Kayako Helpdesk Pvt. Ltd. is an develops and offers web-based help desk, customer service, and support ticket software.
Market Share of Kayako
Current Customer(s)
1128
Market Share (Est.)
1.41%
Ranking
#14
Top Competitors and Alternatives of Kayako
The top three of Kayako’s competitors in the Helpdesk Tools category are Gorgias with 17.85%, SherpaDesk with 15.91%, Help Scout with 10.61% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 14330 | 17.85% | Kayako vs Gorgias |
| SherpaDesk | 12773 | 15.91% | Kayako vs SherpaDesk |
| Help Scout | 8519 | 10.61% | Kayako vs Help Scout |
| LiveAgent | 6679 | 8.32% | Kayako vs LiveAgent |
| Zoho Desk | 5207 | 6.49% | Kayako vs Zoho Desk |
| osTicket | 3747 | 4.67% | Kayako vs osTicket |
| ConnectWise | 3020 | 3.76% | Kayako vs ConnectWise |
| Front | 2138 | 2.66% | Kayako vs Front |
| Spiceworks Help Desk | 1933 | 2.41% | Kayako vs Spiceworks Help Desk |
| Chaport Live Chat | 1912 | 2.38% | Kayako vs Chaport Live Chat |
| Oracle Service Cloud (formerly RightNow) | 1612 | 2.01% | Kayako vs Oracle Service Cloud (formerly RightNow) |
| OTRS | 1490 | 1.86% | Kayako vs OTRS |
| SupportSystem | 1190 | 1.48% | Kayako vs SupportSystem |
| Helpshift | 1021 | 1.27% | Kayako vs Helpshift |
| LiveHelpNow | 990 | 1.23% | Kayako vs LiveHelpNow |
| Agent.ai | 961 | 1.20% | Kayako vs Agent.ai |
| HappyFox | 934 | 1.16% | Kayako vs HappyFox |
| GrooveHQ | 825 | 1.03% | Kayako vs GrooveHQ |
| HelpSite | 800 | 1.00% | Kayako vs HelpSite |
| Mojo Helpdesk | 762 | 0.95% | Kayako vs Mojo Helpdesk |
Popular Comparisons
Top Competitors and Alternatives of Kayako
The top three of Kayako’s competitors in the Helpdesk Tools category are Gorgias with 17.85%, SherpaDesk with 15.91%, Help Scout with 10.61% market share.
Kayako vs Gorgias
Kayako vs SherpaDesk
Kayako vs Help Scout
Kayako vs LiveAgent
Kayako vs Zoho Desk
Kayako vs osTicket
Kayako vs ConnectWise
Kayako vs Front
Customers of Kayako
Around the world in 2025, over 1088 companies have started using Kayako as Helpdesk Tools tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Nuance Communications | 10,000+ | Burlington | Massachusetts | United States |     |
| UPM | 10,000+ | Helsinki | Uusimaa | Finland | |
| Concert Communications | 10,000+ | Fairfax | Virginia | United States | |
| Thomson Reuters | 10,000+ | Toronto | Ontario | Canada | |
| Swinburne University Of Technology | 10,000+ | Hawthorn | Victoria | Australia | |
| AXA | 10,000+ | Paris | Ile-de-France | France | |
| Mars | 10,000+ | McLean | Virginia | United States | |
| Accenture | 10,000+ | Dublin | Leinster | Ireland | |
| Agilent Technologies | 10,000+ | Santa Clara | California | United States | |
| KFC Corporation | 10,000+ | Louisville | Kentucky | United States | |
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Kayako Customers by Products and Services
The top three products and services offering customers that use Kayako for Helpdesk Tools are Software Development (34), Web Hosting (21), Education (20).
Customers
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Kayako Customers by Employee Size
The majority of Kayako's customers for the helpdesk-tools category fall in the company size of 100 - 249 employees (267 companies), 20 - 49 employees (264 companies), 250 - 499 employees (119 companies).
Employee Size
Kayako Customers by Geography
The top three geographies of Kayako for helpdesk-tools are the United States with 516(60.07%), United Kingdom with 103(11.99%), India with 57(6.64%) customers respectively.
Customers
Employees of Kayako
Also see other Products/Services by Kayako in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Kayako competitors?
Kayako’s Top competitors in the helpdesk-tools category are Gorgias, SherpaDesk, Help Scout. You can view a full list of Kayako competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Kayako and 40,000 other technologies on the internet. You can also compare Kayako and its feature with top competitors here : Kayako vs Gorgias Kayako vs SherpaDesk Kayako vs Help Scout.
What is Kayako customer distribution based on company size?
What is Kayako market share in the helpdesk-tools?
What are the top countries that use Kayako?
What are the top industries that use Kayako?
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