Kayako
Kayako Helpdesk Pvt. Ltd. is an develops and offers web-based help desk, customer service, and support ticket software.
Market Share of Kayako
Current Customer(s)
1785
Market Share (Est.)
1.66%
Ranking
#13
Top Competitors and Alternatives of Kayako
The top three of Kayako’s competitors in the Helpdesk Tools category are Gorgias with 14.04%, Help Scout with 10.75%, SherpaDesk with 10.62% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 15063 | 14.04% | Kayako vs Gorgias |
| Help Scout | 11525 | 10.75% | Kayako vs Help Scout |
| SherpaDesk | 11391 | 10.62% | Kayako vs SherpaDesk |
| ConnectWise | 8013 | 7.47% | Kayako vs ConnectWise |
| Zoho Desk | 7296 | 6.80% | Kayako vs Zoho Desk |
| LiveAgent | 6018 | 5.61% | Kayako vs LiveAgent |
| Agent.ai | 5458 | 5.09% | Kayako vs Agent.ai |
| OTRS | 4918 | 4.59% | Kayako vs OTRS |
| osTicket | 4338 | 4.04% | Kayako vs osTicket |
| Front | 3306 | 3.08% | Kayako vs Front |
| Spiceworks Help Desk | 2931 | 2.73% | Kayako vs Spiceworks Help Desk |
| ManageEngine ServiceDesk Plus | 2170 | 2.02% | Kayako vs ManageEngine ServiceDesk Plus |
| Oracle Service Cloud (formerly RightNow) | 1775 | 1.65% | Kayako vs Oracle Service Cloud (formerly RightNow) |
| TeamSupport | 1769 | 1.65% | Kayako vs TeamSupport |
| Chaport Live Chat | 1720 | 1.60% | Kayako vs Chaport Live Chat |
| SupportSystem | 1131 | 1.05% | Kayako vs SupportSystem |
| HappyFox | 1089 | 1.02% | Kayako vs HappyFox |
| Helpshift | 1029 | 0.96% | Kayako vs Helpshift |
| Web Help Desk | 968 | 0.90% | Kayako vs Web Help Desk |
| Salesforce Desk.com | 882 | 0.82% | Kayako vs Salesforce Desk.com |
Popular Comparisons
Top Competitors and Alternatives of Kayako
The top three of Kayako’s competitors in the Helpdesk Tools category are Gorgias with 14.04%, Help Scout with 10.75%, SherpaDesk with 10.62% market share.
Kayako vs Gorgias
Kayako vs Help Scout
Kayako vs SherpaDesk
Kayako vs ConnectWise
Kayako vs Zoho Desk
Kayako vs LiveAgent
Kayako vs Agent.ai
Kayako vs OTRS
Customers of Kayako
Around the world in 2026, over 1753 companies have started using Kayako as Helpdesk Tools tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Oriflame Cosmetics | 10,000+ | Schaffhausen | Schaffhausen | Switzerland |     |
| Local Government Management Association At Indiana University | 10,000+ | Bloomington | Indiana | United States | |
| Royal Caribbean Group | 10,000+ | Miami | Florida | United States | |
| Infosys Ltd | 10,000+ | Bengaluru | Karnataka | India | |
| KBR, Inc. | 10,000+ | Houston | Texas | United States | |
| HARMAN International | 10,000+ | Stamford | Connecticut | United States | |
| KPN | 10,000+ | Rotterdam | South Holland | Netherlands | |
| Firstsource | 10,000+ | Mumbai | Maharashtra | India | |
| PAE Incorporated | 10,000+ | Arlington | Virginia | United States | |
| Ebay | 10,000+ | San Jose | California | United States | |
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Kayako Customers by Products and Services
The top three products and services offering customers that use Kayako for Helpdesk Tools are Cloud Services (47), Software Development (47), Managed Services (38).
Customers
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Kayako Customers by Employee Size
The majority of Kayako's customers for the helpdesk-tools category fall in the company size of 100 - 249 employees (410 companies), 20 - 49 employees (358 companies), 1,000 - 4,999 employees (218 companies).
Employee Size
Kayako Customers by Geography
The top three geographies of Kayako for helpdesk-tools are the United States with 835(61.62%), United Kingdom with 148(10.92%), India with 99(7.31%) customers respectively.
Customers
Employees of Kayako
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FAQ
Find answers to the most often asked questions by users.
Who are the top Kayako competitors?
Kayako’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, SherpaDesk. You can view a full list of Kayako competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Kayako and 40,000 other technologies on the internet. You can also compare Kayako and its feature with top competitors here : Kayako vs Gorgias Kayako vs Help Scout Kayako vs SherpaDesk.
What is Kayako customer distribution based on company size?
What is Kayako market share in the helpdesk-tools?
What are the top countries that use Kayako?
What are the top industries that use Kayako?
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