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Kayako

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Kayako Helpdesk Pvt. Ltd. is an develops and offers web-based help desk, customer service, and support ticket software.

Helpdesk Tools
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Market Share of Kayako

Current Customer(s)

1251

Market Share (Est.)

1.30%

Ranking

#14

Top Competitors and Alternatives of Kayako

The top three of Kayako’s competitors in the Helpdesk Tools category are Gorgias with 17.16%, Help Scout with 12.36%, SherpaDesk with 12.10% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1656817.16%Kayako vs Gorgias
Help Scout1193712.36%Kayako vs Help Scout
SherpaDesk1167812.10%Kayako vs SherpaDesk
Agent.ai68357.08%Kayako vs Agent.ai
LiveAgent63396.57%Kayako vs LiveAgent
Zoho Desk62556.48%Kayako vs Zoho Desk
ConnectWise46464.81%Kayako vs ConnectWise
osTicket39464.09%Kayako vs osTicket
OTRS28792.98%Kayako vs OTRS
Front28712.97%Kayako vs Front
Chaport Live Chat20672.14%Kayako vs Chaport Live Chat
Spiceworks Help Desk20012.07%Kayako vs Spiceworks Help Desk
Oracle Service Cloud (formerly RightNow)14531.50%Kayako vs Oracle Service Cloud (formerly RightNow)
SupportSystem11531.19%Kayako vs SupportSystem
ManageEngine ServiceDesk Plus10851.12%Kayako vs ManageEngine ServiceDesk Plus
HappyFox10191.06%Kayako vs HappyFox
Helpshift10141.05%Kayako vs Helpshift
LiveHelpNow9140.95%Kayako vs LiveHelpNow
GrooveHQ7040.73%Kayako vs GrooveHQ
HelpSite6920.72%Kayako vs HelpSite
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Popular Comparisons

Top Competitors and Alternatives of Kayako

The top three of Kayako’s competitors in the Helpdesk Tools category are Gorgias with 17.16%, Help Scout with 12.36%, SherpaDesk with 12.10% market share.

Kayako vs Gorgias

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Kayako vs Help Scout

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Kayako vs SherpaDesk

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Kayako vs Agent.ai

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Kayako vs LiveAgent

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Kayako vs Zoho Desk

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Kayako vs ConnectWise

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Kayako vs osTicket

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Customers of Kayako

Around the world in 2026, over 1249 companies have started using Kayako as Helpdesk Tools tool.

CustomersEmployee RangeCityRegionCountrySocial Links
University Of Maryland Medical System10,000+BaltimoreMarylandUnited States
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Capgemini10,000+ParisIle-de-FranceFrance
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Keywords Studios10,000+DublinLeinsterIreland
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Adecco10,000+JacksonvilleFloridaUnited States
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IGT10,000+LondonEnglandUnited Kingdom
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Foundever10,000+MiamiFloridaUnited States
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NTT Communications10,000+TokyoTokyoJapan
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TemplateMonster10,000+Fort LauderdaleFloridaUnited States
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Guidehouse10,000+McLeanVirginiaUnited States
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Angels Of Care Pediatric Home Health10,000+McKinneyTexasUnited States
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Kayako Customers by Products and Services

The top three products and services offering customers that use Kayako for Helpdesk Tools are Software Development (36), Cloud Services (30), Education (22).

Customers

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Kayako Customers by Employee Size

The majority of Kayako's customers for the helpdesk-tools category fall in the company size of 100 - 249 employees (267 companies), 20 - 49 employees (265 companies), 1,000 - 4,999 employees (167 companies).

Employee Size

Kayako Customers by Geography

The top three geographies of Kayako for helpdesk-tools are the United States with 594(60.55%), United Kingdom with 113(11.52%), India with 70(7.14%) customers respectively.

Customers

Employees of Kayako

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Also see other Products/Services by Kayako in:

Instant Messaging And Chat
Customer Experience
Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top Kayako competitors?

Kayako’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, SherpaDesk. You can view a full list of Kayako competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Kayako and 40,000 other technologies on the internet. You can also compare Kayako and its feature with top competitors here : Kayako vs Gorgias Kayako vs Help Scout Kayako vs SherpaDesk.

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What is Kayako customer distribution based on company size?

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What is Kayako market share in the helpdesk-tools?

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What are the top countries that use Kayako?

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What are the top industries that use Kayako?

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