Question 1

What are the different markets in which
        Kayako and
        HappyFox compete against each other?

Accepted Answer

Kayako and
        HappyFox compete against each other in
        the Helpdesk Tools, Contact Center, Customer Experience, Instant Messaging And Chat, Knowledge Management.

Question 2

How does the market share of
        Kayako
        and HappyFox compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Kayako has a
        1.66%
        market share in comparison to
        HappyFox’s
        1.41%.
        Since it has a better market share coverage,
        Kayako holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        HappyFox holds the
        16th spot.

Question 3

How many customers are acquired by
        Kayako and
        HappyFox in the
        Helpdesk Tools segment?

Accepted Answer

Kayako has
        1,208 customers and
        HappyFox has
        1,030 customers in the
        Helpdesk Tools
        segment. Kayako has
        178 more customers than
        HappyFox in this category.

Question 4

What are the countries in which
        Kayako and
        HappyFox has more customers?

Accepted Answer

Kayako has more customers in United States, United Kingdom and India.
HappyFox has more customers in United States, United Kingdom and Canada.

Kayako Vs HappyFox : In-Depth Comparison

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Comparing the customer bases of Kayako and HappyFox

Comparing the market share of Kayako and HappyFox

Compare Kayako vs HappyFox customers by geography

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