Question 1

What are the different markets in which
        Help Scout and
        HappyFox compete against each other?

Accepted Answer

Help Scout and
        HappyFox compete against each other in
        the Helpdesk Tools, Contact Center, Knowledge Management.

Question 2

How does the market share of
        Help Scout
        and HappyFox compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Help Scout has a
        10.07%
        market share in comparison to
        HappyFox’s
        1.09%.
        Since it has a better market share coverage,
        Help Scout holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        HappyFox holds the
        17th spot.

Question 3

How many customers are acquired by
        Help Scout and
        HappyFox in the
        Helpdesk Tools segment?

Accepted Answer

Help Scout has
        9,411 customers and
        HappyFox has
        1,020 customers in the
        Helpdesk Tools
        segment. Help Scout has
        8391 more customers than
        HappyFox in this category.

Question 4

What are the countries in which
        Help Scout and
        HappyFox has more customers?

Accepted Answer

Help Scout has more customers in United States, United Kingdom and Canada.
HappyFox has more customers in United States, United Kingdom and Germany.

Help Scout Vs HappyFox : In-Depth Comparison

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Comparing the customer bases of Help Scout and HappyFox

Comparing the market share of Help Scout and HappyFox

Compare Help Scout vs HappyFox customers by geography

Customer Movements for this month

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