Question 1

What are the different markets in which
        Zoho Desk and
        HappyFox compete against each other?

Accepted Answer

Zoho Desk and
        HappyFox compete against each other in
        the Contact Center, Helpdesk Tools, Knowledge Management, Customer Engagement, Customer Experience.

Question 2

How does the market share of
        Zoho Desk
        and HappyFox compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Zoho Desk has a
        7.25%
        market share in comparison to
        HappyFox’s
        1.40%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        HappyFox holds the
        15th spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        HappyFox in the
        Helpdesk Tools segment?

Accepted Answer

Zoho Desk has
        5,189 customers and
        HappyFox has
        1,002 customers in the
        Helpdesk Tools
        segment. Zoho Desk has
        4187 more customers than
        HappyFox in this category.

Question 4

What are the countries in which
        Zoho Desk and
        HappyFox has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Australia.
HappyFox has more customers in United States, United Kingdom and Canada.

Zoho Desk Vs HappyFox : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and HappyFox

Comparing the market share of Zoho Desk and HappyFox

Compare Zoho Desk vs HappyFox customers by geography

Customer Movements for this month

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