Question 1

Who are the top Spiceworks Help Desk competitors?

Accepted Answer

Spiceworks Help Desk’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, SherpaDesk. You can view a full list of Spiceworks Help Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Spiceworks Help Desk and 40,000 other technologies on the internet. You can also compare Spiceworks Help Desk and its feature with top competitors here : Spiceworks Help Desk vs Gorgias Spiceworks Help Desk vs Help Scout Spiceworks Help Desk vs SherpaDesk.

Question 2

What is Spiceworks Help Desk customer distribution based on
            company size?

Accepted Answer

The majority of Spiceworks Help Desk’s customers for the helpdesk-tools category fall in the company size of 100 - 249 employees (787 companies). You can view a distribution chart of Spiceworks Help Desk customers by company size here.

Question 3

What is Spiceworks Help Desk market share in the
            helpdesk-tools?

Accepted Answer

Spiceworks Help Desk has market share of
            2.73%
            in helpdesk-tools market.
            Spiceworks Help Desk competes
            with 114 competitor tools in
            helpdesk-tools category. The top alternatives for
            Spiceworks Help Desk helpdesk-tools tool are
            Gorgias with
                14.04%, Help Scout with
                10.75%, SherpaDesk with
                10.62% market share.

Question 4

What are the top countries that use Spiceworks Help Desk?

Accepted Answer

Around the world in 2026, over
          2,917 companies
          have started using Spiceworks Help Desk as
          helpdesk-tools tool. Companies using
          Spiceworks Help Desk for helpdesk-tools are majorly
          from United States with
          2,058 customers.
          79.58% of Spiceworks Help Desk
          customers are from the United States. Other top countries
          using Spiceworks Help Desk are
          United Kingdom and Canada with 237(9.16%) and 102(3.94%) customers respectively.

Question 5

What are the top industries that use Spiceworks Help Desk?

Accepted Answer

Top industries that use Spiceworks Help Desk for
            helpdesk-tools are Education (48), Higher Education (31), Online Learning (29).

Technology	Domains	Market Share (Est.)	Versus page
Gorgias	15063	14.04%	Spiceworks Help Desk vs Gorgias
Help Scout	11525	10.75%	Spiceworks Help Desk vs Help Scout
SherpaDesk	11391	10.62%	Spiceworks Help Desk vs SherpaDesk
ConnectWise	8013	7.47%	Spiceworks Help Desk vs ConnectWise
Zoho Desk	7296	6.80%	Spiceworks Help Desk vs Zoho Desk
LiveAgent	6018	5.61%	Spiceworks Help Desk vs LiveAgent
Agent.ai	5458	5.09%	Spiceworks Help Desk vs Agent.ai
OTRS	4918	4.59%	Spiceworks Help Desk vs OTRS
osTicket	4338	4.04%	Spiceworks Help Desk vs osTicket
Front	3306	3.08%	Spiceworks Help Desk vs Front
ManageEngine ServiceDesk Plus	2170	2.02%	Spiceworks Help Desk vs ManageEngine ServiceDesk Plus
Kayako	1785	1.66%	Spiceworks Help Desk vs Kayako
Oracle Service Cloud (formerly RightNow)	1775	1.65%	Spiceworks Help Desk vs Oracle Service Cloud (formerly RightNow)
TeamSupport	1769	1.65%	Spiceworks Help Desk vs TeamSupport
Chaport Live Chat	1720	1.60%	Spiceworks Help Desk vs Chaport Live Chat
SupportSystem	1131	1.05%	Spiceworks Help Desk vs SupportSystem
HappyFox	1089	1.02%	Spiceworks Help Desk vs HappyFox
Helpshift	1029	0.96%	Spiceworks Help Desk vs Helpshift
Web Help Desk	968	0.90%	Spiceworks Help Desk vs Web Help Desk
Salesforce Desk.com	882	0.82%	Spiceworks Help Desk vs Salesforce Desk.com

Customers	Employee Range	City	Region	Country
Truist	10,000+	Charlotte	North Carolina	United States
MasTec	10,000+	Coral Gables	Florida	United States
Nedbank	10,000+	Johannesburg	Gauteng	South Africa
Ascension	10,000+	Austin	Texas	United States
GLG	10,000+	New York City	New York	United States
Lindt & Sprüngli	10,000+	Kilchberg	Zurich	Switzerland
Clark College	10,000+	Vancouver	Washington	United States
Two Roads Hospitality LLC	10,000+	Englewood	Colorado	United States
HKT Teleservices	10,000+	Hong Kong	Hong Kong SAR	People's Republic of China
Rate Insurance	10,000+	Schaumburg	Illinois	United States

Spiceworks Help Desk

Market Share of Spiceworks Help Desk

2931

2.73%

#11

Top Competitors and Alternatives of Spiceworks Help Desk

Top Competitors and Alternatives of Spiceworks Help Desk

Customers of Spiceworks Help Desk

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Spiceworks Help Desk Customers by Employee Size

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Employees of Spiceworks Help Desk

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