LiveAgent
LiveAgent is the great customer service starts with better help desk software. LiveAgent is an multi-channel customer service software that offers 175...Read more
Market Share of LiveAgent
Current Customer(s)
6679
Market Share (Est.)
8.32%
Ranking
#4
Top Competitors and Alternatives of LiveAgent
The top three of LiveAgent’s competitors in the Helpdesk Tools category are Gorgias with 17.85%, SherpaDesk with 15.91%, Help Scout with 10.61% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 14330 | 17.85% | LiveAgent vs Gorgias |
| SherpaDesk | 12773 | 15.91% | LiveAgent vs SherpaDesk |
| Help Scout | 8519 | 10.61% | LiveAgent vs Help Scout |
| Zoho Desk | 5207 | 6.49% | LiveAgent vs Zoho Desk |
| osTicket | 3747 | 4.67% | LiveAgent vs osTicket |
| ConnectWise | 3020 | 3.76% | LiveAgent vs ConnectWise |
| Front | 2138 | 2.66% | LiveAgent vs Front |
| Spiceworks Help Desk | 1933 | 2.41% | LiveAgent vs Spiceworks Help Desk |
| Chaport Live Chat | 1912 | 2.38% | LiveAgent vs Chaport Live Chat |
| Oracle Service Cloud (formerly RightNow) | 1612 | 2.01% | LiveAgent vs Oracle Service Cloud (formerly RightNow) |
| OTRS | 1490 | 1.86% | LiveAgent vs OTRS |
| SupportSystem | 1190 | 1.48% | LiveAgent vs SupportSystem |
| Kayako | 1128 | 1.41% | LiveAgent vs Kayako |
| Helpshift | 1021 | 1.27% | LiveAgent vs Helpshift |
| LiveHelpNow | 990 | 1.23% | LiveAgent vs LiveHelpNow |
| Agent.ai | 961 | 1.20% | LiveAgent vs Agent.ai |
| HappyFox | 934 | 1.16% | LiveAgent vs HappyFox |
| GrooveHQ | 825 | 1.03% | LiveAgent vs GrooveHQ |
| HelpSite | 800 | 1.00% | LiveAgent vs HelpSite |
| Mojo Helpdesk | 762 | 0.95% | LiveAgent vs Mojo Helpdesk |
Popular Comparisons
Top Competitors and Alternatives of LiveAgent
The top three of LiveAgent’s competitors in the Helpdesk Tools category are Gorgias with 17.85%, SherpaDesk with 15.91%, Help Scout with 10.61% market share.
LiveAgent vs Gorgias
LiveAgent vs SherpaDesk
LiveAgent vs Help Scout
LiveAgent vs Zoho Desk
LiveAgent vs osTicket
LiveAgent vs ConnectWise
LiveAgent vs Front
LiveAgent vs Spiceworks Help Desk
Customers of LiveAgent
Around the world in 2025, over 6545 companies have started using LiveAgent as Helpdesk Tools tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Reply | 10,000+ | Turin | Piedmont | Italy |     |
| PwC | 10,000+ | London | England | United Kingdom | |
| Bausch & Lomb | 10,000+ | Vaughan | Ontario | Canada | |
| CBRE Group, Inc. | 10,000+ | Dallas | Texas | United States | |
| Florida Blue | 10,000+ | Jacksonville | Florida | United States | |
| Thomson Reuters | 10,000+ | Toronto | Ontario | Canada | |
| TTM Technologies | 10,000+ | Santa Ana | California | United States | |
| Airbus | 10,000+ | Leiden | South Holland | Netherlands | |
| Resideo | 10,000+ | Scottsdale | Arizona | United States | |
| BASF | 10,000+ | Ludwigshafen am Rhein | Rheinland-Pfalz | Germany | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
LiveAgent Customers by Products and Services
The top three products and services offering customers that use LiveAgent for Helpdesk Tools are Marketing (55), Digital Marketing (46), Software (44).
Customers
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LiveAgent Customers by Employee Size
The majority of LiveAgent's customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (1936 companies), 20 - 49 employees (1589 companies), 100 - 249 employees (1040 companies).
Employee Size
LiveAgent Customers by Geography
The top three geographies of LiveAgent for helpdesk-tools are the United States with 3155(64.44%), United Kingdom with 424(8.66%), Canada with 241(4.92%) customers respectively.
Customers
Employees of LiveAgent
Also see other Products/Services by LiveAgent in:
FAQ
Find answers to the most often asked questions by users.
Who are the top LiveAgent competitors?
LiveAgent’s Top competitors in the helpdesk-tools category are Gorgias, SherpaDesk, Help Scout. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Gorgias LiveAgent vs SherpaDesk LiveAgent vs Help Scout.
What is LiveAgent customer distribution based on company size?
What is LiveAgent market share in the helpdesk-tools?
What are the top countries that use LiveAgent?
What are the top industries that use LiveAgent?
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