LiveAgent
LiveAgent is the great customer service starts with better help desk software. LiveAgent is an multi-channel customer service software that offers 175...Read more
Market Share of LiveAgent
Current Customer(s)
7051
Market Share (Est.)
7.54%
Ranking
#4
Top Competitors and Alternatives of LiveAgent
The top three of LiveAgent’s competitors in the Helpdesk Tools category are Gorgias with 17.69%, SherpaDesk with 12.77%, Help Scout with 10.07% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 16535 | 17.69% | LiveAgent vs Gorgias |
| SherpaDesk | 11940 | 12.77% | LiveAgent vs SherpaDesk |
| Help Scout | 9411 | 10.07% | LiveAgent vs Help Scout |
| Zoho Desk | 6120 | 6.55% | LiveAgent vs Zoho Desk |
| Agent.ai | 5569 | 5.96% | LiveAgent vs Agent.ai |
| ConnectWise | 4579 | 4.90% | LiveAgent vs ConnectWise |
| osTicket | 4011 | 4.29% | LiveAgent vs osTicket |
| OTRS | 2885 | 3.09% | LiveAgent vs OTRS |
| Front | 2665 | 2.85% | LiveAgent vs Front |
| Spiceworks Help Desk | 2089 | 2.23% | LiveAgent vs Spiceworks Help Desk |
| Chaport Live Chat | 2089 | 2.23% | LiveAgent vs Chaport Live Chat |
| Oracle Service Cloud (formerly RightNow) | 1639 | 1.75% | LiveAgent vs Oracle Service Cloud (formerly RightNow) |
| Kayako | 1265 | 1.35% | LiveAgent vs Kayako |
| SupportSystem | 1168 | 1.25% | LiveAgent vs SupportSystem |
| ManageEngine ServiceDesk Plus | 1063 | 1.14% | LiveAgent vs ManageEngine ServiceDesk Plus |
| HappyFox | 1020 | 1.09% | LiveAgent vs HappyFox |
| Helpshift | 1017 | 1.09% | LiveAgent vs Helpshift |
| LiveHelpNow | 969 | 1.04% | LiveAgent vs LiveHelpNow |
| GrooveHQ | 751 | 0.80% | LiveAgent vs GrooveHQ |
| HelpSite | 696 | 0.74% | LiveAgent vs HelpSite |
Popular Comparisons
Top Competitors and Alternatives of LiveAgent
The top three of LiveAgent’s competitors in the Helpdesk Tools category are Gorgias with 17.69%, SherpaDesk with 12.77%, Help Scout with 10.07% market share.
LiveAgent vs Gorgias
LiveAgent vs SherpaDesk
LiveAgent vs Help Scout
LiveAgent vs Zoho Desk
LiveAgent vs Agent.ai
LiveAgent vs ConnectWise
LiveAgent vs osTicket
LiveAgent vs OTRS
Customers of LiveAgent
Around the world in 2026, over 6900 companies have started using LiveAgent as Helpdesk Tools tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Houston Independent School District | 10,000+ | Houston | Texas | United States |     |
| Blogger | 10,000+ | Mountain View | California | United States | |
| Thomson Reuters | 10,000+ | Toronto | Ontario | Canada | |
| Samsung | 10,000+ | Suwon | Gyeonggi-do | Korea | |
| Johnson & Wales University | 10,000+ | Providence | Rhode Island | United States | |
| Sony | 10,000+ | Tokyo | Tokyo | Japan | |
| IDP Education | 10,000+ | Docklands | Victoria | Australia | |
| BOTOX® Cosmetic (onabotulinumtoxinA) | 10,000+ | Irvine | California | United States | |
| Morrisons Bulk Purchase | 10,000+ | Bradford | England | United Kingdom | |
| OTE Group Of Companies | 10,000+ | Marousi | Attica | Greece | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
LiveAgent Customers by Products and Services
The top three products and services offering customers that use LiveAgent for Helpdesk Tools are Education (55), Marketing (53), Digital Marketing (48).
Customers
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LiveAgent Customers by Employee Size
The majority of LiveAgent's customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (2140 companies), 20 - 49 employees (1520 companies), 100 - 249 employees (970 companies).
Employee Size
LiveAgent Customers by Geography
The top three geographies of LiveAgent for helpdesk-tools are the United States with 3399(65.26%), United Kingdom with 463(8.89%), Canada with 233(4.47%) customers respectively.
Customers
Employees of LiveAgent
Also see other Products/Services by LiveAgent in:
FAQ
Find answers to the most often asked questions by users.
Who are the top LiveAgent competitors?
LiveAgent’s Top competitors in the helpdesk-tools category are Gorgias, SherpaDesk, Help Scout. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Gorgias LiveAgent vs SherpaDesk LiveAgent vs Help Scout.
What is LiveAgent customer distribution based on company size?
What is LiveAgent market share in the helpdesk-tools?
What are the top countries that use LiveAgent?
What are the top industries that use LiveAgent?
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