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LiveAgent

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LiveAgent is the great customer service starts with better help desk software. LiveAgent is an multi-channel customer service software that offers 175...Read more

Helpdesk Tools
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Market Share of LiveAgent

Current Customer(s)

6465

Market Share (Est.)

7.00%

Ranking

#4

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Helpdesk Tools category are Gorgias with 17.61%, SherpaDesk with 12.68%, Help Scout with 10.21% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1626317.61%LiveAgent vs Gorgias
SherpaDesk1170612.68%LiveAgent vs SherpaDesk
Help Scout942310.21%LiveAgent vs Help Scout
Zoho Desk62066.72%LiveAgent vs Zoho Desk
Agent.ai58756.36%LiveAgent vs Agent.ai
ConnectWise45484.93%LiveAgent vs ConnectWise
osTicket39704.30%LiveAgent vs osTicket
OTRS28863.13%LiveAgent vs OTRS
Front27642.99%LiveAgent vs Front
Spiceworks Help Desk20042.17%LiveAgent vs Spiceworks Help Desk
Chaport Live Chat18832.04%LiveAgent vs Chaport Live Chat
Oracle Service Cloud (formerly RightNow)15761.71%LiveAgent vs Oracle Service Cloud (formerly RightNow)
Kayako12401.34%LiveAgent vs Kayako
SupportSystem11481.24%LiveAgent vs SupportSystem
ManageEngine ServiceDesk Plus10701.16%LiveAgent vs ManageEngine ServiceDesk Plus
HappyFox10321.12%LiveAgent vs HappyFox
Helpshift9871.07%LiveAgent vs Helpshift
LiveHelpNow9110.99%LiveAgent vs LiveHelpNow
GrooveHQ7160.78%LiveAgent vs GrooveHQ
HelpSite6960.75%LiveAgent vs HelpSite
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Popular Comparisons

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Helpdesk Tools category are Gorgias with 17.61%, SherpaDesk with 12.68%, Help Scout with 10.21% market share.

LiveAgent vs Gorgias

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LiveAgent vs SherpaDesk

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LiveAgent vs Help Scout

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LiveAgent vs Zoho Desk

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LiveAgent vs Agent.ai

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LiveAgent vs ConnectWise

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LiveAgent vs osTicket

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LiveAgent vs OTRS

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Customers of LiveAgent

Around the world in 2026, over 6455 companies have started using LiveAgent as Helpdesk Tools tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Anheuser - Busch10,000+St. LouisMissouriUnited States
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PwC10,000+LondonEnglandUnited Kingdom
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Pacific Gas & Electric Company10,000+OaklandCaliforniaUnited States
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ANZ Group Holdings Limited10,000+MelbourneVictoriaAustralia
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Quest Diagnostics10,000+SecaucusNew JerseyUnited States
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WeWork10,000+New York CityNew YorkUnited States
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Experis10,000+MilwaukeeWisconsinUnited States
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Delivery Hero10,000+BerlinBerlinGermany
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CFA Institute10,000+CharlottesvilleVirginiaUnited States
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Schneider Electric SE10,000+Rueil-MalmaisonIle-de-FranceFrance
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LiveAgent Customers by Products and Services

The top three products and services offering customers that use LiveAgent for Helpdesk Tools are Marketing (48), Education (47), Financial Services (45).

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LiveAgent Customers by Employee Size

The majority of LiveAgent's customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (2086 companies), 20 - 49 employees (1406 companies), 100 - 249 employees (856 companies).

Employee Size

LiveAgent Customers by Geography

The top three geographies of LiveAgent for helpdesk-tools are the United States with 3184(65.18%), United Kingdom with 432(8.84%), Canada with 215(4.40%) customers respectively.

Customers

Employees of LiveAgent

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Also see other Products/Services by LiveAgent in:

Personalization Behavioral Targeting
Knowledge Management
Contact Center
Helpdesk Tools
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveAgent competitors?

LiveAgent’s Top competitors in the helpdesk-tools category are Gorgias, SherpaDesk, Help Scout. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Gorgias LiveAgent vs SherpaDesk LiveAgent vs Help Scout.

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What is LiveAgent customer distribution based on company size?

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What is LiveAgent market share in the helpdesk-tools?

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What are the top countries that use LiveAgent?

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What are the top industries that use LiveAgent?

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