LiveAgent
LiveAgent is the great customer service starts with better help desk software. LiveAgent is an multi-channel customer service software that offers 175...Read more
Market Share of LiveAgent
Current Customer(s)
7609
Market Share (Est.)
10.42%
Ranking
#3
Top Competitors and Alternatives of LiveAgent
The top three of LiveAgent’s competitors in the Helpdesk Tools category are Gorgias with 15.94%, Help Scout with 11.15%, SherpaDesk with 7.72% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 11636 | 15.94% | LiveAgent vs Gorgias |
| Help Scout | 8137 | 11.15% | LiveAgent vs Help Scout |
| SherpaDesk | 5637 | 7.72% | LiveAgent vs SherpaDesk |
| Zoho Desk | 5243 | 7.18% | LiveAgent vs Zoho Desk |
| osTicket | 3926 | 5.38% | LiveAgent vs osTicket |
| ConnectWise | 3765 | 5.16% | LiveAgent vs ConnectWise |
| Spiceworks Help Desk | 2177 | 2.98% | LiveAgent vs Spiceworks Help Desk |
| Front | 2113 | 2.89% | LiveAgent vs Front |
| Oracle Service Cloud (formerly RightNow) | 1993 | 2.73% | LiveAgent vs Oracle Service Cloud (formerly RightNow) |
| OTRS | 1763 | 2.42% | LiveAgent vs OTRS |
| Chaport Live Chat | 1566 | 2.15% | LiveAgent vs Chaport Live Chat |
| LiveHelpNow | 1241 | 1.70% | LiveAgent vs LiveHelpNow |
| Kayako | 1219 | 1.67% | LiveAgent vs Kayako |
| Helpshift | 1093 | 1.50% | LiveAgent vs Helpshift |
| HappyFox | 1016 | 1.39% | LiveAgent vs HappyFox |
| GrooveHQ | 814 | 1.12% | LiveAgent vs GrooveHQ |
| HelpSite | 811 | 1.11% | LiveAgent vs HelpSite |
| SupportSystem | 784 | 1.07% | LiveAgent vs SupportSystem |
| ManageEngine ServiceDesk Plus | 688 | 0.94% | LiveAgent vs ManageEngine ServiceDesk Plus |
| UserEcho | 594 | 0.81% | LiveAgent vs UserEcho |
Popular Comparisons
Top Competitors and Alternatives of LiveAgent
The top three of LiveAgent’s competitors in the Helpdesk Tools category are Gorgias with 15.94%, Help Scout with 11.15%, SherpaDesk with 7.72% market share.
LiveAgent vs Gorgias
LiveAgent vs Help Scout
LiveAgent vs SherpaDesk
LiveAgent vs Zoho Desk
LiveAgent vs osTicket
LiveAgent vs ConnectWise
LiveAgent vs Spiceworks Help Desk
LiveAgent vs Front
Customers of LiveAgent
Around the world in 2024, over 7608 companies have started using LiveAgent as Helpdesk Tools tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Telus Corporation | 10,000+ | Vancouver | British Columbia | Canada |     |
| ASSA ABLOY | 10,000+ | New Haven | Connecticut | United States | |
| Peugeot | 10,000+ | Paris | Ile-de-France | France | |
| Motorola | 10,000+ | Chicago | Illinois | United States | |
| MASONITE | 10,000+ | Tampa | Florida | United States | |
| City Of Seattle | 10,000+ | Seattle | Washington | United States | |
| Moody's Corporation | 10,000+ | New York City | New York | United States | |
| Guitar Center | 10,000+ | Westlake Village | California | United States | |
| Salesforce | 10,000+ | San Francisco | California | United States | |
| Federated Co-operatives | 10,000+ | Saskatoon | Saskatchewan | Canada | |
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LiveAgent Customers by Products and Services
The top three products and services offering customers that use LiveAgent for Helpdesk Tools are Marketing (75), Seo (59), Retail (53).
Customers
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LiveAgent Customers by Employee Size
The majority of LiveAgent's customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (2018 companies), 20 - 49 employees (1473 companies), 100 - 249 employees (922 companies).
Employee Size
LiveAgent Customers by Geography
The top three geographies of LiveAgent for helpdesk-tools are the United States with 3437(59.79%), United Kingdom with 592(10.30%), Australia with 389(6.77%) customers respectively.
Customers
Employees of LiveAgent
Also see other Products/Services by LiveAgent in:
FAQ
Find answers to the most often asked questions by users.
Who are the top LiveAgent competitors?
LiveAgent’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, SherpaDesk. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Gorgias LiveAgent vs Help Scout LiveAgent vs SherpaDesk.
What is LiveAgent customer distribution based on company size?
What is LiveAgent market share in the helpdesk-tools?
What are the top countries that use LiveAgent?
What are the top industries that use LiveAgent?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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