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ManageEngine ServiceDesk Plus

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ManageEngine ServiceDesk Plus is an ITIL-ready help desk software and with integrated asset and project management. Free trial available.

Help Desk And Ticketing
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Market Share of ManageEngine ServiceDesk Plus

Current Customer(s)

1089

Market Share (Est.)

1.14%

Ranking

#16

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Help Desk And Ticketing category are Gorgias with 17.38%, Help Scout with 12.84%, SherpaDesk with 11.97% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1667617.38%ManageEngine ServiceDesk Plus vs Gorgias
Help Scout1232012.84%ManageEngine ServiceDesk Plus vs Help Scout
SherpaDesk1148011.97%ManageEngine ServiceDesk Plus vs SherpaDesk
LiveAgent62996.57%ManageEngine ServiceDesk Plus vs LiveAgent
Zoho Desk62246.49%ManageEngine ServiceDesk Plus vs Zoho Desk
Agent.ai61026.36%ManageEngine ServiceDesk Plus vs Agent.ai
ConnectWise46754.87%ManageEngine ServiceDesk Plus vs ConnectWise
osTicket39104.08%ManageEngine ServiceDesk Plus vs osTicket
Front28903.01%ManageEngine ServiceDesk Plus vs Front
OTRS28843.01%ManageEngine ServiceDesk Plus vs OTRS
Spiceworks Help Desk19952.08%ManageEngine ServiceDesk Plus vs Spiceworks Help Desk
Chaport Live Chat19682.05%ManageEngine ServiceDesk Plus vs Chaport Live Chat
Oracle Service Cloud (formerly RightNow)14631.52%ManageEngine ServiceDesk Plus vs Oracle Service Cloud (formerly RightNow)
Kayako12391.29%ManageEngine ServiceDesk Plus vs Kayako
SupportSystem11401.19%ManageEngine ServiceDesk Plus vs SupportSystem
HappyFox10061.05%ManageEngine ServiceDesk Plus vs HappyFox
Helpshift9971.04%ManageEngine ServiceDesk Plus vs Helpshift
LiveHelpNow9260.97%ManageEngine ServiceDesk Plus vs LiveHelpNow
GrooveHQ6880.72%ManageEngine ServiceDesk Plus vs GrooveHQ
HelpSite6800.71%ManageEngine ServiceDesk Plus vs HelpSite
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Popular Comparisons

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Help Desk And Ticketing category are Gorgias with 17.38%, Help Scout with 12.84%, SherpaDesk with 11.97% market share.

ManageEngine ServiceDesk Plus vs Gorgias

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ManageEngine ServiceDesk Plus vs Help Scout

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ManageEngine ServiceDesk Plus vs SherpaDesk

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ManageEngine ServiceDesk Plus vs LiveAgent

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ManageEngine ServiceDesk Plus vs Zoho Desk

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ManageEngine ServiceDesk Plus vs Agent.ai

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ManageEngine ServiceDesk Plus vs ConnectWise

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ManageEngine ServiceDesk Plus vs osTicket

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Customers of ManageEngine ServiceDesk Plus

Around the world in 2026, over 1074 companies have started using ManageEngine ServiceDesk Plus as Help Desk And Ticketing tool.

CustomersEmployee RangeCityRegionCountrySocial Links
HealthPlus10,000+LagosLagosNigeria
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Capgemini10,000+ParisIle-de-FranceFrance
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Eclerx10,000+MumbaiMaharashtraIndia
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RGIS10,000+BirminghamEnglandUnited Kingdom
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Digicel10,000+KingstonKingstonJamaica
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FPT Software10,000+HanoiHa NoiVietnam
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Concentrix10,000+NewarkCaliforniaUnited States
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FirstService Residential10,000+Dania BeachFloridaUnited States
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Regal10,000+KnoxvilleTennesseeUnited States
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GLAXOSMITHKLINE LTD10,000+LondonEnglandUnited Kingdom
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ManageEngine ServiceDesk Plus Customers by Products and Services

The top three products and services offering customers that use ManageEngine ServiceDesk Plus for Help Desk And Ticketing are Cloud Services (35), Managed Services (31), Cybersecurity (27).

Customers

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ManageEngine ServiceDesk Plus Customers by Employee Size

The majority of ManageEngine ServiceDesk Plus's customers for the helpdesk-tools category fall in the company size of 1,000 - 4,999 employees (228 companies), 100 - 249 employees (166 companies), 10,000+ employees (145 companies).

Employee Size

ManageEngine ServiceDesk Plus Customers by Geography

The top three geographies of ManageEngine ServiceDesk Plus for helpdesk-tools are the United States with 399(55.03%), United Kingdom with 82(11.31%), Australia with 46(6.34%) customers respectively.

Customers

Employees of ManageEngine ServiceDesk Plus

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Also see other Products/Services by ManageEngine ServiceDesk Plus in:

Customer Support Services
Live Chat
Project Collaboration
Help Desk And Ticketing
IT Service

FAQ

Find answers to the most often asked questions by users.

Who are the top ManageEngine ServiceDesk Plus competitors?

ManageEngine ServiceDesk Plus’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, SherpaDesk. You can view a full list of ManageEngine ServiceDesk Plus competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ManageEngine ServiceDesk Plus and 40,000 other technologies on the internet. You can also compare ManageEngine ServiceDesk Plus and its feature with top competitors here : ManageEngine ServiceDesk Plus vs Gorgias ManageEngine ServiceDesk Plus vs Help Scout ManageEngine ServiceDesk Plus vs SherpaDesk.

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What is ManageEngine ServiceDesk Plus customer distribution based on company size?

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What is ManageEngine ServiceDesk Plus market share in the helpdesk-tools?

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What are the top countries that use ManageEngine ServiceDesk Plus?

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What are the top industries that use ManageEngine ServiceDesk Plus?

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