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ManageEngine ServiceDesk Plus

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ManageEngine ServiceDesk Plus is an ITIL-ready help desk software and with integrated asset and project management. Free trial available.

Help Desk And Ticketing
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Market Share of ManageEngine ServiceDesk Plus

Current Customer(s)

2170

Market Share (Est.)

2.02%

Ranking

#12

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Help Desk And Ticketing category are Gorgias with 14.04%, Help Scout with 10.75%, SherpaDesk with 10.62% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1506314.04%ManageEngine ServiceDesk Plus vs Gorgias
Help Scout1152510.75%ManageEngine ServiceDesk Plus vs Help Scout
SherpaDesk1139110.62%ManageEngine ServiceDesk Plus vs SherpaDesk
ConnectWise80137.47%ManageEngine ServiceDesk Plus vs ConnectWise
Zoho Desk72966.80%ManageEngine ServiceDesk Plus vs Zoho Desk
LiveAgent60185.61%ManageEngine ServiceDesk Plus vs LiveAgent
Agent.ai54585.09%ManageEngine ServiceDesk Plus vs Agent.ai
OTRS49184.59%ManageEngine ServiceDesk Plus vs OTRS
osTicket43384.04%ManageEngine ServiceDesk Plus vs osTicket
Front33063.08%ManageEngine ServiceDesk Plus vs Front
Spiceworks Help Desk29312.73%ManageEngine ServiceDesk Plus vs Spiceworks Help Desk
Kayako17851.66%ManageEngine ServiceDesk Plus vs Kayako
Oracle Service Cloud (formerly RightNow)17751.65%ManageEngine ServiceDesk Plus vs Oracle Service Cloud (formerly RightNow)
TeamSupport17691.65%ManageEngine ServiceDesk Plus vs TeamSupport
Chaport Live Chat17201.60%ManageEngine ServiceDesk Plus vs Chaport Live Chat
SupportSystem11311.05%ManageEngine ServiceDesk Plus vs SupportSystem
HappyFox10891.02%ManageEngine ServiceDesk Plus vs HappyFox
Helpshift10290.96%ManageEngine ServiceDesk Plus vs Helpshift
Web Help Desk9680.90%ManageEngine ServiceDesk Plus vs Web Help Desk
Salesforce Desk.com8820.82%ManageEngine ServiceDesk Plus vs Salesforce Desk.com
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Popular Comparisons

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Help Desk And Ticketing category are Gorgias with 14.04%, Help Scout with 10.75%, SherpaDesk with 10.62% market share.

ManageEngine ServiceDesk Plus vs Gorgias

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ManageEngine ServiceDesk Plus vs Help Scout

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ManageEngine ServiceDesk Plus vs SherpaDesk

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ManageEngine ServiceDesk Plus vs ConnectWise

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ManageEngine ServiceDesk Plus vs Zoho Desk

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ManageEngine ServiceDesk Plus vs LiveAgent

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ManageEngine ServiceDesk Plus vs Agent.ai

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ManageEngine ServiceDesk Plus vs OTRS

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Customers of ManageEngine ServiceDesk Plus

Around the world in 2026, over 2157 companies have started using ManageEngine ServiceDesk Plus as Help Desk And Ticketing tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Rezayat Group10,000+KhobarEastern ProvinceSaudi Arabia
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BWH10,000+BostonMassachusettsUnited States
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Chart Industries10,000+Ball GroundGeorgiaUnited States
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BNP Paribas Personal Finance10,000+ParisIle-de-FranceFrance
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HEI Hotels & Resorts10,000+NorwalkConnecticutUnited States
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Butlin's10,000+Hemel HempsteadEnglandUnited Kingdom
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WuXi Biologics10,000+WuxiJiangsuPeople's Republic of China
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SBM Management Services, LP10,000+SacramentoCaliforniaUnited States
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Prime Healthcare10,000+OntarioCaliforniaUnited States
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ELSEWEDY ELECTRIC10,000+New CairoCairoEgypt
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ManageEngine ServiceDesk Plus Customers by Products and Services

The top three products and services offering customers that use ManageEngine ServiceDesk Plus for Help Desk And Ticketing are Managed Services (67), Cloud Services (64), Digital Transformation (43).

Customers

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ManageEngine ServiceDesk Plus Customers by Employee Size

The majority of ManageEngine ServiceDesk Plus's customers for the helpdesk-tools category fall in the company size of 1,000 - 4,999 employees (486 companies), 100 - 249 employees (342 companies), 250 - 499 employees (315 companies).

Employee Size

ManageEngine ServiceDesk Plus Customers by Geography

The top three geographies of ManageEngine ServiceDesk Plus for helpdesk-tools are the United States with 764(52.91%), United Kingdom with 135(9.35%), India with 96(6.65%) customers respectively.

Customers

Employees of ManageEngine ServiceDesk Plus

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Also see other Products/Services by ManageEngine ServiceDesk Plus in:

Project Collaboration
IT Service
IT Asset Management
Customer Support Services
Live Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top ManageEngine ServiceDesk Plus competitors?

ManageEngine ServiceDesk Plus’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, SherpaDesk. You can view a full list of ManageEngine ServiceDesk Plus competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ManageEngine ServiceDesk Plus and 40,000 other technologies on the internet. You can also compare ManageEngine ServiceDesk Plus and its feature with top competitors here : ManageEngine ServiceDesk Plus vs Gorgias ManageEngine ServiceDesk Plus vs Help Scout ManageEngine ServiceDesk Plus vs SherpaDesk.

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What is ManageEngine ServiceDesk Plus customer distribution based on company size?

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What is ManageEngine ServiceDesk Plus market share in the helpdesk-tools?

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What are the top countries that use ManageEngine ServiceDesk Plus?

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What are the top industries that use ManageEngine ServiceDesk Plus?

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