image

ManageEngine ServiceDesk Plus

thumbs_up

thumbs_down

ManageEngine ServiceDesk Plus is an ITIL-ready help desk software and with integrated asset and project management. Free trial available.

Help Desk And Ticketing
icon

Market Share of ManageEngine ServiceDesk Plus

Current Customer(s)

1088

Market Share (Est.)

1.17%

Ranking

#16

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Help Desk And Ticketing category are Gorgias with 17.35%, SherpaDesk with 12.51%, Help Scout with 12.33% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1618017.35%ManageEngine ServiceDesk Plus vs Gorgias
SherpaDesk1166912.51%ManageEngine ServiceDesk Plus vs SherpaDesk
Help Scout1149712.33%ManageEngine ServiceDesk Plus vs Help Scout
Zoho Desk60166.45%ManageEngine ServiceDesk Plus vs Zoho Desk
LiveAgent59676.40%ManageEngine ServiceDesk Plus vs LiveAgent
Agent.ai56886.10%ManageEngine ServiceDesk Plus vs Agent.ai
ConnectWise46755.01%ManageEngine ServiceDesk Plus vs ConnectWise
osTicket38124.09%ManageEngine ServiceDesk Plus vs osTicket
OTRS28873.10%ManageEngine ServiceDesk Plus vs OTRS
Front28313.04%ManageEngine ServiceDesk Plus vs Front
Spiceworks Help Desk19632.10%ManageEngine ServiceDesk Plus vs Spiceworks Help Desk
Chaport Live Chat17601.89%ManageEngine ServiceDesk Plus vs Chaport Live Chat
Oracle Service Cloud (formerly RightNow)14391.54%ManageEngine ServiceDesk Plus vs Oracle Service Cloud (formerly RightNow)
Kayako12401.33%ManageEngine ServiceDesk Plus vs Kayako
SupportSystem11491.23%ManageEngine ServiceDesk Plus vs SupportSystem
HappyFox9701.04%ManageEngine ServiceDesk Plus vs HappyFox
Helpshift9601.03%ManageEngine ServiceDesk Plus vs Helpshift
LiveHelpNow8770.94%ManageEngine ServiceDesk Plus vs LiveHelpNow
HelpSite6860.74%ManageEngine ServiceDesk Plus vs HelpSite
GrooveHQ6550.70%ManageEngine ServiceDesk Plus vs GrooveHQ
image

Popular Comparisons

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Help Desk And Ticketing category are Gorgias with 17.35%, SherpaDesk with 12.51%, Help Scout with 12.33% market share.

ManageEngine ServiceDesk Plus vs Gorgias

arrow_icon

ManageEngine ServiceDesk Plus vs SherpaDesk

arrow_icon

ManageEngine ServiceDesk Plus vs Help Scout

arrow_icon

ManageEngine ServiceDesk Plus vs Zoho Desk

arrow_icon

ManageEngine ServiceDesk Plus vs LiveAgent

arrow_icon

ManageEngine ServiceDesk Plus vs Agent.ai

arrow_icon

ManageEngine ServiceDesk Plus vs ConnectWise

arrow_icon

ManageEngine ServiceDesk Plus vs osTicket

arrow_icon

Customers of ManageEngine ServiceDesk Plus

Around the world in 2026, over 1075 companies have started using ManageEngine ServiceDesk Plus as Help Desk And Ticketing tool.

CustomersEmployee RangeCityRegionCountrySocial Links
AZFEN10,000+BakuBakiAzerbaijan
social_iconsocial_iconsocial_iconsocial_icon
BCD Travel10,000+UtrechtUtrechtNetherlands
social_iconsocial_iconsocial_iconsocial_icon
Dart Container10,000+MasonMichiganUnited States
social_iconsocial_iconsocial_iconsocial_icon
ENGIE10,000+CourbevoieIle-de-FranceFrance
social_iconsocial_iconsocial_iconsocial_icon
Sherwin - Williams10,000+ClevelandOhioUnited States
social_iconsocial_iconsocial_iconsocial_icon
Digicel10,000+KingstonKingstonJamaica
social_iconsocial_iconsocial_iconsocial_icon
DTEK10,000+KyivKyiv CityUkraine
social_iconsocial_iconsocial_iconsocial_icon
GLAXOSMITHKLINE LTD10,000+LondonEnglandUnited Kingdom
social_iconsocial_iconsocial_iconsocial_icon
LUKOIL10,000+HoustonTexasUnited States
social_iconsocial_iconsocial_iconsocial_icon
Brenntag10,000+EssenNorth Rhine-WestphaliaGermany
social_iconsocial_iconsocial_iconsocial_icon

Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.

Get a demoKnow More
Company Logo

ManageEngine ServiceDesk Plus Customers by Products and Services

The top three products and services offering customers that use ManageEngine ServiceDesk Plus for Help Desk And Ticketing are Cloud Services (36), Managed Services (32), Cybersecurity (26).

Customers

Download the 6sense Chrome Extension to get verified contact data of ManageEngine ServiceDesk Plus employees

Install Now
Company Logo

ManageEngine ServiceDesk Plus Customers by Employee Size

The majority of ManageEngine ServiceDesk Plus's customers for the helpdesk-tools category fall in the company size of 1,000 - 4,999 employees (232 companies), 100 - 249 employees (166 companies), 10,000+ employees (151 companies).

Employee Size

ManageEngine ServiceDesk Plus Customers by Geography

The top three geographies of ManageEngine ServiceDesk Plus for helpdesk-tools are the United States with 401(55.39%), United Kingdom with 79(10.91%), Australia with 46(6.35%) customers respectively.

Customers

Employees of ManageEngine ServiceDesk Plus

image

Also see other Products/Services by ManageEngine ServiceDesk Plus in:

IT Service
Live Chat
Help Desk And Ticketing
Customer Support Services
IT Asset Management

FAQ

Find answers to the most often asked questions by users.

Who are the top ManageEngine ServiceDesk Plus competitors?

ManageEngine ServiceDesk Plus’s Top competitors in the helpdesk-tools category are Gorgias, SherpaDesk, Help Scout. You can view a full list of ManageEngine ServiceDesk Plus competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ManageEngine ServiceDesk Plus and 40,000 other technologies on the internet. You can also compare ManageEngine ServiceDesk Plus and its feature with top competitors here : ManageEngine ServiceDesk Plus vs Gorgias ManageEngine ServiceDesk Plus vs SherpaDesk ManageEngine ServiceDesk Plus vs Help Scout.

faq icon

What is ManageEngine ServiceDesk Plus customer distribution based on company size?

faq icon

What is ManageEngine ServiceDesk Plus market share in the helpdesk-tools?

faq icon

What are the top countries that use ManageEngine ServiceDesk Plus?

faq icon

What are the top industries that use ManageEngine ServiceDesk Plus?

faq icon

Get everything in one place

Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.

Get a demo

Interested in 6sense for your organization?

Book a Demo
6sense Logo
social iconssocial iconssocial iconssocial icons
MarketingAccount IdentificationIntent DataData Enrichment & ManagementPredictive AnalyticsOrchestrations & WorkflowsAudience BuildingAdvertisingConversational EmailPipeline IntelligenceIntegrations
SolutionsBusiness ServicesFinancial ServicesTransportation & LogisticsManufacturingTechnologyCustomersMeet Our CustomersCustomer StoriesCustomer ReviewsRevCityKnowledge Base

Company

AboutLeadership TeamCareersNewsroomCommunity

Browse 6sense Data

TechnographicsComparing TechnologiesCompany SearchPeople Search
TermsPrivacy PolicyPrivacy CenterDo Not Sell or Share My Personal Information

© 2026 6sense