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ManageEngine ServiceDesk Plus

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ManageEngine ServiceDesk Plus is an ITIL-ready help desk software and with integrated asset and project management. Free trial available.

Help Desk And Ticketing
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Market Share of ManageEngine ServiceDesk Plus

Current Customer(s)

688

Market Share (Est.)

0.94%

Ranking

#20

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Help Desk And Ticketing category are Gorgias with 15.94%, Help Scout with 11.15%, LiveAgent with 10.42% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1163615.94%ManageEngine ServiceDesk Plus vs Gorgias
Help Scout813711.15%ManageEngine ServiceDesk Plus vs Help Scout
LiveAgent760910.42%ManageEngine ServiceDesk Plus vs LiveAgent
SherpaDesk56377.72%ManageEngine ServiceDesk Plus vs SherpaDesk
Zoho Desk52437.18%ManageEngine ServiceDesk Plus vs Zoho Desk
osTicket39265.38%ManageEngine ServiceDesk Plus vs osTicket
ConnectWise37655.16%ManageEngine ServiceDesk Plus vs ConnectWise
Spiceworks Help Desk21772.98%ManageEngine ServiceDesk Plus vs Spiceworks Help Desk
Front21132.89%ManageEngine ServiceDesk Plus vs Front
Oracle Service Cloud (formerly RightNow)19932.73%ManageEngine ServiceDesk Plus vs Oracle Service Cloud (formerly RightNow)
OTRS17632.42%ManageEngine ServiceDesk Plus vs OTRS
Chaport Live Chat15662.15%ManageEngine ServiceDesk Plus vs Chaport Live Chat
LiveHelpNow12411.70%ManageEngine ServiceDesk Plus vs LiveHelpNow
Kayako12191.67%ManageEngine ServiceDesk Plus vs Kayako
Helpshift10931.50%ManageEngine ServiceDesk Plus vs Helpshift
HappyFox10161.39%ManageEngine ServiceDesk Plus vs HappyFox
GrooveHQ8141.12%ManageEngine ServiceDesk Plus vs GrooveHQ
HelpSite8111.11%ManageEngine ServiceDesk Plus vs HelpSite
SupportSystem7841.07%ManageEngine ServiceDesk Plus vs SupportSystem
UserEcho5940.81%ManageEngine ServiceDesk Plus vs UserEcho
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Popular Comparisons

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Help Desk And Ticketing category are Gorgias with 15.94%, Help Scout with 11.15%, LiveAgent with 10.42% market share.

ManageEngine ServiceDesk Plus vs Gorgias

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ManageEngine ServiceDesk Plus vs Help Scout

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ManageEngine ServiceDesk Plus vs LiveAgent

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ManageEngine ServiceDesk Plus vs SherpaDesk

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ManageEngine ServiceDesk Plus vs Zoho Desk

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ManageEngine ServiceDesk Plus vs osTicket

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ManageEngine ServiceDesk Plus vs ConnectWise

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ManageEngine ServiceDesk Plus vs Spiceworks Help Desk

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Customers of ManageEngine ServiceDesk Plus

Around the world in 2024, over 688 companies have started using ManageEngine ServiceDesk Plus as Help Desk And Ticketing tool.

CustomersEmployee RangeCityRegionCountrySocial Links
necare.ca5,000 - 9,999Kirkland LakeOntarioCanada
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Paramount Unified School District1,000 - 4,999ParamountCaliforniaUnited States
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ManageEngine1,000 - 4,999PleasantonCaliforniaUnited States
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Granjas Carroll De México1,000 - 4,999PeroteVeracruzMexico
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KAIZEN IT SERVICES500 - 999KolkataWest BengalIndia
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manageengine.it500 - 999United States
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Holy Family University500 - 999PhiladelphiaPennsylvaniaUnited States
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Southeastern University500 - 999LakelandFloridaUnited States
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ITBA500 - 999Buenos AiresBuenos Aires F.D.Argentina
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PNW BOCES250 - 499Yorktown HeightsNew YorkUnited States
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ManageEngine ServiceDesk Plus Customers by Products and Services

The top three products and services offering customers that use ManageEngine ServiceDesk Plus for Help Desk And Ticketing are Managed Services (22), Cloud Services (20), Consulting (18).

Customers

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ManageEngine ServiceDesk Plus Customers by Employee Size

The majority of ManageEngine ServiceDesk Plus's customers for the helpdesk-tools category fall in the company size of 1,000 - 4,999 employees (175 companies), 100 - 249 employees (129 companies), 250 - 499 employees (80 companies).

Employee Size

ManageEngine ServiceDesk Plus Customers by Geography

The top three geographies of ManageEngine ServiceDesk Plus for helpdesk-tools are the United States with 303(56.74%), United Kingdom with 59(11.05%), Canada with 39(7.30%) customers respectively.

Customers

Employees of ManageEngine ServiceDesk Plus

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Also see other Products/Services by ManageEngine ServiceDesk Plus in:

IT Asset Management
Customer Support Services
IT Service
Help Desk And Ticketing
Project Collaboration

FAQ

Find answers to the most often asked questions by users.

Who are the top ManageEngine ServiceDesk Plus competitors?

ManageEngine ServiceDesk Plus’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, LiveAgent. You can view a full list of ManageEngine ServiceDesk Plus competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ManageEngine ServiceDesk Plus and 40,000 other technologies on the internet. You can also compare ManageEngine ServiceDesk Plus and its feature with top competitors here : ManageEngine ServiceDesk Plus vs Gorgias ManageEngine ServiceDesk Plus vs Help Scout ManageEngine ServiceDesk Plus vs LiveAgent.

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What is ManageEngine ServiceDesk Plus customer distribution based on company size?

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What is ManageEngine ServiceDesk Plus market share in the helpdesk-tools?

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What are the top countries that use ManageEngine ServiceDesk Plus?

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What are the top industries that use ManageEngine ServiceDesk Plus?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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