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ManageEngine ServiceDesk Plus

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ManageEngine ServiceDesk Plus is an ITIL-ready help desk software and with integrated asset and project management. Free trial available.

Help Desk And Ticketing
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Market Share of ManageEngine ServiceDesk Plus

Current Customer(s)

1091

Market Share (Est.)

1.16%

Ranking

#16

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Help Desk And Ticketing category are Gorgias with 17.79%, SherpaDesk with 12.43%, Help Scout with 10.17% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1673217.79%ManageEngine ServiceDesk Plus vs Gorgias
SherpaDesk1169212.43%ManageEngine ServiceDesk Plus vs SherpaDesk
Help Scout957110.17%ManageEngine ServiceDesk Plus vs Help Scout
LiveAgent68947.33%ManageEngine ServiceDesk Plus vs LiveAgent
Zoho Desk61866.58%ManageEngine ServiceDesk Plus vs Zoho Desk
Agent.ai57676.13%ManageEngine ServiceDesk Plus vs Agent.ai
ConnectWise46234.91%ManageEngine ServiceDesk Plus vs ConnectWise
osTicket40724.33%ManageEngine ServiceDesk Plus vs osTicket
OTRS29353.12%ManageEngine ServiceDesk Plus vs OTRS
Front27132.88%ManageEngine ServiceDesk Plus vs Front
Spiceworks Help Desk21162.25%ManageEngine ServiceDesk Plus vs Spiceworks Help Desk
Chaport Live Chat21072.24%ManageEngine ServiceDesk Plus vs Chaport Live Chat
Oracle Service Cloud (formerly RightNow)16611.77%ManageEngine ServiceDesk Plus vs Oracle Service Cloud (formerly RightNow)
Kayako12751.36%ManageEngine ServiceDesk Plus vs Kayako
SupportSystem11551.23%ManageEngine ServiceDesk Plus vs SupportSystem
HappyFox10381.10%ManageEngine ServiceDesk Plus vs HappyFox
Helpshift10251.09%ManageEngine ServiceDesk Plus vs Helpshift
LiveHelpNow9691.03%ManageEngine ServiceDesk Plus vs LiveHelpNow
GrooveHQ7610.81%ManageEngine ServiceDesk Plus vs GrooveHQ
HelpSite6880.73%ManageEngine ServiceDesk Plus vs HelpSite
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Popular Comparisons

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Help Desk And Ticketing category are Gorgias with 17.79%, SherpaDesk with 12.43%, Help Scout with 10.17% market share.

ManageEngine ServiceDesk Plus vs Gorgias

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ManageEngine ServiceDesk Plus vs SherpaDesk

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ManageEngine ServiceDesk Plus vs Help Scout

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ManageEngine ServiceDesk Plus vs LiveAgent

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ManageEngine ServiceDesk Plus vs Zoho Desk

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ManageEngine ServiceDesk Plus vs Agent.ai

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ManageEngine ServiceDesk Plus vs ConnectWise

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ManageEngine ServiceDesk Plus vs osTicket

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Customers of ManageEngine ServiceDesk Plus

Around the world in 2026, over 1079 companies have started using ManageEngine ServiceDesk Plus as Help Desk And Ticketing tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Domino's10,000+Ann ArborMichiganUnited States
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Poundland & Dealz10,000+WalsallEnglandUnited Kingdom
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Capgemini10,000+ParisIle-de-FranceFrance
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Nord Anglia Education10,000+LondonEnglandUnited Kingdom
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HM Revenue & Customs10,000+LondonEnglandUnited Kingdom
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New Zealand Health Group10,000+AucklandAucklandNew Zealand
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Infineon Technologies10,000+NeubibergBavariaGermany
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Camping World10,000+LincolnshireIllinoisUnited States
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BT Group10,000+LondonEnglandUnited Kingdom
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Dart Container10,000+MasonMichiganUnited States
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ManageEngine ServiceDesk Plus Customers by Products and Services

The top three products and services offering customers that use ManageEngine ServiceDesk Plus for Help Desk And Ticketing are Cloud Services (35), Managed Services (30), Project Management (22).

Customers

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ManageEngine ServiceDesk Plus Customers by Employee Size

The majority of ManageEngine ServiceDesk Plus's customers for the helpdesk-tools category fall in the company size of 1,000 - 4,999 employees (219 companies), 100 - 249 employees (174 companies), 10,000+ employees (150 companies).

Employee Size

ManageEngine ServiceDesk Plus Customers by Geography

The top three geographies of ManageEngine ServiceDesk Plus for helpdesk-tools are the United States with 403(54.39%), United Kingdom with 87(11.74%), Australia with 51(6.88%) customers respectively.

Customers

Employees of ManageEngine ServiceDesk Plus

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Also see other Products/Services by ManageEngine ServiceDesk Plus in:

Help Desk And Ticketing
Customer Support Services
IT Service
IT Asset Management
Live Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top ManageEngine ServiceDesk Plus competitors?

ManageEngine ServiceDesk Plus’s Top competitors in the helpdesk-tools category are Gorgias, SherpaDesk, Help Scout. You can view a full list of ManageEngine ServiceDesk Plus competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ManageEngine ServiceDesk Plus and 40,000 other technologies on the internet. You can also compare ManageEngine ServiceDesk Plus and its feature with top competitors here : ManageEngine ServiceDesk Plus vs Gorgias ManageEngine ServiceDesk Plus vs SherpaDesk ManageEngine ServiceDesk Plus vs Help Scout.

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What is ManageEngine ServiceDesk Plus customer distribution based on company size?

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What is ManageEngine ServiceDesk Plus market share in the helpdesk-tools?

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What are the top countries that use ManageEngine ServiceDesk Plus?

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What are the top industries that use ManageEngine ServiceDesk Plus?

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