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ManageEngine ServiceDesk Plus

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ManageEngine ServiceDesk Plus is an ITIL-ready help desk software and with integrated asset and project management. Free trial available.

Help Desk And Ticketing
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Market Share of ManageEngine ServiceDesk Plus

Current Customer(s)

592

Market Share (Est.)

0.84%

Ranking

#21

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Help Desk And Ticketing category are Gorgias with 19.80%, Help Scout with 12.15%, LiveAgent with 8.85% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1395719.80%ManageEngine ServiceDesk Plus vs Gorgias
Help Scout856412.15%ManageEngine ServiceDesk Plus vs Help Scout
LiveAgent62408.85%ManageEngine ServiceDesk Plus vs LiveAgent
Zoho Desk51977.37%ManageEngine ServiceDesk Plus vs Zoho Desk
SherpaDesk50207.12%ManageEngine ServiceDesk Plus vs SherpaDesk
osTicket37895.37%ManageEngine ServiceDesk Plus vs osTicket
ConnectWise30454.32%ManageEngine ServiceDesk Plus vs ConnectWise
Front21493.05%ManageEngine ServiceDesk Plus vs Front
Chaport Live Chat20672.93%ManageEngine ServiceDesk Plus vs Chaport Live Chat
Spiceworks Help Desk19882.82%ManageEngine ServiceDesk Plus vs Spiceworks Help Desk
Oracle Service Cloud (formerly RightNow)16912.40%ManageEngine ServiceDesk Plus vs Oracle Service Cloud (formerly RightNow)
OTRS14642.08%ManageEngine ServiceDesk Plus vs OTRS
LiveHelpNow10431.48%ManageEngine ServiceDesk Plus vs LiveHelpNow
HappyFox9721.38%ManageEngine ServiceDesk Plus vs HappyFox
Helpshift9531.35%ManageEngine ServiceDesk Plus vs Helpshift
Kayako9401.33%ManageEngine ServiceDesk Plus vs Kayako
Agent.ai8991.28%ManageEngine ServiceDesk Plus vs Agent.ai
GrooveHQ8651.23%ManageEngine ServiceDesk Plus vs GrooveHQ
HelpSite7211.02%ManageEngine ServiceDesk Plus vs HelpSite
SupportSystem6330.90%ManageEngine ServiceDesk Plus vs SupportSystem
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Popular Comparisons

Top Competitors and Alternatives of ManageEngine ServiceDesk Plus

The top three of ManageEngine ServiceDesk Plus’s competitors in the Help Desk And Ticketing category are Gorgias with 19.80%, Help Scout with 12.15%, LiveAgent with 8.85% market share.

ManageEngine ServiceDesk Plus vs Gorgias

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ManageEngine ServiceDesk Plus vs Help Scout

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ManageEngine ServiceDesk Plus vs LiveAgent

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ManageEngine ServiceDesk Plus vs Zoho Desk

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ManageEngine ServiceDesk Plus vs SherpaDesk

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ManageEngine ServiceDesk Plus vs osTicket

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ManageEngine ServiceDesk Plus vs ConnectWise

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ManageEngine ServiceDesk Plus vs Front

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Customers of ManageEngine ServiceDesk Plus

Around the world in 2025, over 592 companies have started using ManageEngine ServiceDesk Plus as Help Desk And Ticketing tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Siemens10,000+MunichBavariaGermany
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Walt Disney Imagineering10,000+BurbankCaliforniaUnited States
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EssilorLuxottica10,000+ParisIle-de-FranceFrance
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Xerox10,000+NorwalkConnecticutUnited States
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EnerSys5,000 - 9,999ReadingPennsylvaniaUnited States
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Lenskart5,000 - 9,999New DelhiNCTIndia
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Stratco5,000 - 9,999AdelaideSouth AustraliaAustralia
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West Yorkshire Combined Authority5,000 - 9,999LeedsEnglandUnited Kingdom
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Regis Aged Care5,000 - 9,999MelbourneVictoriaAustralia
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Digicel5,000 - 9,999KingstonKingstonJamaica
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ManageEngine ServiceDesk Plus Customers by Products and Services

The top three products and services offering customers that use ManageEngine ServiceDesk Plus for Help Desk And Ticketing are Managed Services (15), Cloud Services (14), Consulting (10).

Customers

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ManageEngine ServiceDesk Plus Customers by Employee Size

The majority of ManageEngine ServiceDesk Plus's customers for the helpdesk-tools category fall in the company size of 1,000 - 4,999 employees (137 companies), 500 - 999 employees (88 companies), 100 - 249 employees (82 companies).

Employee Size

ManageEngine ServiceDesk Plus Customers by Geography

The top three geographies of ManageEngine ServiceDesk Plus for helpdesk-tools are the United States with 247(55.63%), United Kingdom with 61(13.74%), Australia with 38(8.56%) customers respectively.

Customers

Employees of ManageEngine ServiceDesk Plus

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Also see other Products/Services by ManageEngine ServiceDesk Plus in:

IT Service
Customer Support Services
Help Desk And Ticketing
Live Chat
IT Asset Management

FAQ

Find answers to the most often asked questions by users.

Who are the top ManageEngine ServiceDesk Plus competitors?

ManageEngine ServiceDesk Plus’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, LiveAgent. You can view a full list of ManageEngine ServiceDesk Plus competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ManageEngine ServiceDesk Plus and 40,000 other technologies on the internet. You can also compare ManageEngine ServiceDesk Plus and its feature with top competitors here : ManageEngine ServiceDesk Plus vs Gorgias ManageEngine ServiceDesk Plus vs Help Scout ManageEngine ServiceDesk Plus vs LiveAgent.

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What is ManageEngine ServiceDesk Plus customer distribution based on company size?

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What is ManageEngine ServiceDesk Plus market share in the helpdesk-tools?

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What are the top countries that use ManageEngine ServiceDesk Plus?

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What are the top industries that use ManageEngine ServiceDesk Plus?

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