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ConnectWise

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IT business management solution.

Help Desk And Ticketing
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Market Share of ConnectWise

Current Customer(s)

8013

Market Share (Est.)

7.47%

Ranking

#4

Top Competitors and Alternatives of ConnectWise

The top three of ConnectWise’s competitors in the Help Desk And Ticketing category are Gorgias with 14.04%, Help Scout with 10.75%, SherpaDesk with 10.62% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1506314.04%ConnectWise vs Gorgias
Help Scout1152510.75%ConnectWise vs Help Scout
SherpaDesk1139110.62%ConnectWise vs SherpaDesk
Zoho Desk72966.80%ConnectWise vs Zoho Desk
LiveAgent60185.61%ConnectWise vs LiveAgent
Agent.ai54585.09%ConnectWise vs Agent.ai
OTRS49184.59%ConnectWise vs OTRS
osTicket43384.04%ConnectWise vs osTicket
Front33063.08%ConnectWise vs Front
Spiceworks Help Desk29312.73%ConnectWise vs Spiceworks Help Desk
ManageEngine ServiceDesk Plus21702.02%ConnectWise vs ManageEngine ServiceDesk Plus
Kayako17851.66%ConnectWise vs Kayako
Oracle Service Cloud (formerly RightNow)17751.65%ConnectWise vs Oracle Service Cloud (formerly RightNow)
TeamSupport17691.65%ConnectWise vs TeamSupport
Chaport Live Chat17201.60%ConnectWise vs Chaport Live Chat
SupportSystem11311.05%ConnectWise vs SupportSystem
HappyFox10891.02%ConnectWise vs HappyFox
Helpshift10290.96%ConnectWise vs Helpshift
Web Help Desk9680.90%ConnectWise vs Web Help Desk
Salesforce Desk.com8820.82%ConnectWise vs Salesforce Desk.com
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Popular Comparisons

Top Competitors and Alternatives of ConnectWise

The top three of ConnectWise’s competitors in the Help Desk And Ticketing category are Gorgias with 14.04%, Help Scout with 10.75%, SherpaDesk with 10.62% market share.

ConnectWise vs Gorgias

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ConnectWise vs Help Scout

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ConnectWise vs SherpaDesk

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ConnectWise vs Zoho Desk

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ConnectWise vs LiveAgent

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ConnectWise vs Agent.ai

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ConnectWise vs OTRS

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ConnectWise vs osTicket

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Customers of ConnectWise

Around the world in 2026, over 7922 companies have started using ConnectWise as Help Desk And Ticketing tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Insight10,000+ChandlerArizonaUnited States
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Unilabs10,000+GeneveGenevaSwitzerland
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The Access Group10,000+LoughboroughEnglandUnited Kingdom
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Patrick Industries, Inc.10,000+ElkhartIndianaUnited States
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ICON Plc10,000+DublinLeinsterIreland
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New Era Technology MENA10,000+New York CityNew YorkUnited States
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Empower10,000+Greenwood VillageColoradoUnited States
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Sharp Europe10,000+LondonEnglandUnited Kingdom
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EPAM Systems10,000+NewtownPennsylvaniaUnited States
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First City Monument Bank Limited10,000+LagosLagosNigeria
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ConnectWise Customers by Products and Services

The top three products and services offering customers that use ConnectWise for Help Desk And Ticketing are Managed Services (857), Cloud Services (452), Managed It Services (439).

Customers

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ConnectWise Customers by Employee Size

The majority of ConnectWise's customers for the helpdesk-tools category fall in the company size of 20 - 49 employees (2772 companies), 100 - 249 employees (1527 companies), 0 - 9 employees (1153 companies).

Employee Size

ConnectWise Customers by Geography

The top three geographies of ConnectWise for helpdesk-tools are the United States with 5708(75.48%), Canada with 519(6.86%), Australia with 503(6.65%) customers respectively.

Customers

Employees of ConnectWise

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Also see other Products/Services by ConnectWise in:

Artificial Intelligence
Artificial Intelligence
Help Desk And Ticketing

FAQ

Find answers to the most often asked questions by users.

Who are the top ConnectWise competitors?

ConnectWise’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, SherpaDesk. You can view a full list of ConnectWise competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ConnectWise and 40,000 other technologies on the internet. You can also compare ConnectWise and its feature with top competitors here : ConnectWise vs Gorgias ConnectWise vs Help Scout ConnectWise vs SherpaDesk.

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What is ConnectWise customer distribution based on company size?

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What is ConnectWise market share in the helpdesk-tools?

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What are the top countries that use ConnectWise?

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What are the top industries that use ConnectWise?

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