image

ConnectWise

thumbs_up

thumbs_down

IT business management solution.

Help Desk And Ticketing
icon

Market Share of ConnectWise

Current Customer(s)

4579

Market Share (Est.)

4.90%

Ranking

#7

Top Competitors and Alternatives of ConnectWise

The top three of ConnectWise’s competitors in the Help Desk And Ticketing category are Gorgias with 17.69%, SherpaDesk with 12.77%, Help Scout with 10.07% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1653517.69%ConnectWise vs Gorgias
SherpaDesk1194012.77%ConnectWise vs SherpaDesk
Help Scout941110.07%ConnectWise vs Help Scout
LiveAgent70517.54%ConnectWise vs LiveAgent
Zoho Desk61206.55%ConnectWise vs Zoho Desk
Agent.ai55695.96%ConnectWise vs Agent.ai
osTicket40114.29%ConnectWise vs osTicket
OTRS28853.09%ConnectWise vs OTRS
Front26652.85%ConnectWise vs Front
Spiceworks Help Desk20892.23%ConnectWise vs Spiceworks Help Desk
Chaport Live Chat20892.23%ConnectWise vs Chaport Live Chat
Oracle Service Cloud (formerly RightNow)16391.75%ConnectWise vs Oracle Service Cloud (formerly RightNow)
Kayako12651.35%ConnectWise vs Kayako
SupportSystem11681.25%ConnectWise vs SupportSystem
ManageEngine ServiceDesk Plus10631.14%ConnectWise vs ManageEngine ServiceDesk Plus
HappyFox10201.09%ConnectWise vs HappyFox
Helpshift10171.09%ConnectWise vs Helpshift
LiveHelpNow9691.04%ConnectWise vs LiveHelpNow
GrooveHQ7510.80%ConnectWise vs GrooveHQ
HelpSite6960.74%ConnectWise vs HelpSite
image

Popular Comparisons

Top Competitors and Alternatives of ConnectWise

The top three of ConnectWise’s competitors in the Help Desk And Ticketing category are Gorgias with 17.69%, SherpaDesk with 12.77%, Help Scout with 10.07% market share.

ConnectWise vs Gorgias

arrow_icon

ConnectWise vs SherpaDesk

arrow_icon

ConnectWise vs Help Scout

arrow_icon

ConnectWise vs LiveAgent

arrow_icon

ConnectWise vs Zoho Desk

arrow_icon

ConnectWise vs Agent.ai

arrow_icon

ConnectWise vs osTicket

arrow_icon

ConnectWise vs OTRS

arrow_icon

Customers of ConnectWise

Around the world in 2026, over 4575 companies have started using ConnectWise as Help Desk And Ticketing tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Massive IT250 - 499TampaFloridaUnited States
social_iconsocial_iconsocial_iconsocial_icon
TechMD250 - 499EndicottNew YorkUnited States
social_iconsocial_iconsocial_iconsocial_icon
Marco100 - 249MiamiFloridaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Powernet Co.100 - 249CincinnatiOhioUnited States
social_iconsocial_iconsocial_iconsocial_icon
Novatech International100 - 249OlenFlandersBelgium
social_iconsocial_icon
SAN IT Solutions100 - 249BengaluruKarnatakaIndia
social_iconsocial_iconsocial_iconsocial_icon
Ited100 - 249MontrealQuebecCanada
social_iconsocial_iconsocial_iconsocial_icon
Sagacent Technologies20 - 49San JoseCaliforniaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Richline Technical Services20 - 49Corpus ChristiTexasUnited States
social_iconsocial_iconsocial_iconsocial_icon
Netitude20 - 49FromeEnglandUnited Kingdom
social_iconsocial_iconsocial_iconsocial_icon

Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.

Get a demoKnow More
Company Logo

ConnectWise Customers by Products and Services

The top three products and services offering customers that use ConnectWise for Help Desk And Ticketing are Managed Services (609), Cloud Services (331), Managed It Services (314).

Customers

Download the 6sense Chrome Extension to get verified contact data of ConnectWise employees

Install Now
Company Logo

ConnectWise Customers by Employee Size

The majority of ConnectWise's customers for the helpdesk-tools category fall in the company size of 20 - 49 employees (1746 companies), 100 - 249 employees (960 companies), 0 - 9 employees (532 companies).

Employee Size

ConnectWise Customers by Geography

The top three geographies of ConnectWise for helpdesk-tools are the United States with 3331(75.89%), Canada with 301(6.86%), Australia with 281(6.40%) customers respectively.

Customers

Employees of ConnectWise

image

Also see other Products/Services by ConnectWise in:

Help Desk And Ticketing

FAQ

Find answers to the most often asked questions by users.

Who are the top ConnectWise competitors?

ConnectWise’s Top competitors in the helpdesk-tools category are Gorgias, SherpaDesk, Help Scout. You can view a full list of ConnectWise competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ConnectWise and 40,000 other technologies on the internet. You can also compare ConnectWise and its feature with top competitors here : ConnectWise vs Gorgias ConnectWise vs SherpaDesk ConnectWise vs Help Scout.

faq icon

What is ConnectWise customer distribution based on company size?

faq icon

What is ConnectWise market share in the helpdesk-tools?

faq icon

What are the top countries that use ConnectWise?

faq icon

What are the top industries that use ConnectWise?

faq icon

Get everything in one place

Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.

Get a demo

Get instant access to B2B contact data across the web

Sign Up Today
6sense Logo
social iconssocial iconssocial iconssocial icons
MarketingAccount IdentificationIntent DataData Enrichment & ManagementPredictive AnalyticsOrchestrations & WorkflowsAudience BuildingAdvertisingConversational EmailPipeline IntelligenceIntegrations
SolutionsBusiness ServicesFinancial ServicesTransportation & LogisticsManufacturingTechnologyCustomersMeet Our CustomersCustomer StoriesCustomer ReviewsRevCityKnowledge Base

Company

AboutLeadership TeamCareersNewsroomCommunity

Browse 6sense Data

TechnographicsComparing TechnologiesCompany SearchPeople Search
TermsPrivacy PolicyPrivacy CenterDo Not Sell or Share My Personal Information

© 2026 6sense