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ConnectWise

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IT business management solution.

Help Desk And Ticketing
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Market Share of ConnectWise

Current Customer(s)

4556

Market Share (Est.)

4.84%

Ranking

#7

Top Competitors and Alternatives of ConnectWise

The top three of ConnectWise’s competitors in the Help Desk And Ticketing category are Gorgias with 17.36%, SherpaDesk with 12.39%, Help Scout with 10.24% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Gorgias1633117.36%ConnectWise vs Gorgias
SherpaDesk1165512.39%ConnectWise vs SherpaDesk
Help Scout963010.24%ConnectWise vs Help Scout
Agent.ai71697.62%ConnectWise vs Agent.ai
LiveAgent64276.83%ConnectWise vs LiveAgent
Zoho Desk62326.62%ConnectWise vs Zoho Desk
osTicket40064.26%ConnectWise vs osTicket
OTRS28913.07%ConnectWise vs OTRS
Front28082.98%ConnectWise vs Front
Chaport Live Chat20872.22%ConnectWise vs Chaport Live Chat
Spiceworks Help Desk20072.13%ConnectWise vs Spiceworks Help Desk
Oracle Service Cloud (formerly RightNow)14421.53%ConnectWise vs Oracle Service Cloud (formerly RightNow)
Kayako12491.33%ConnectWise vs Kayako
SupportSystem11491.22%ConnectWise vs SupportSystem
ManageEngine ServiceDesk Plus10771.14%ConnectWise vs ManageEngine ServiceDesk Plus
HappyFox10271.09%ConnectWise vs HappyFox
Helpshift10041.07%ConnectWise vs Helpshift
LiveHelpNow8380.89%ConnectWise vs LiveHelpNow
GrooveHQ7110.76%ConnectWise vs GrooveHQ
HelpSite6950.74%ConnectWise vs HelpSite
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Popular Comparisons

Top Competitors and Alternatives of ConnectWise

The top three of ConnectWise’s competitors in the Help Desk And Ticketing category are Gorgias with 17.36%, SherpaDesk with 12.39%, Help Scout with 10.24% market share.

ConnectWise vs Gorgias

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ConnectWise vs SherpaDesk

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ConnectWise vs Help Scout

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ConnectWise vs Agent.ai

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ConnectWise vs LiveAgent

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ConnectWise vs Zoho Desk

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ConnectWise vs osTicket

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ConnectWise vs OTRS

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Customers of ConnectWise

Around the world in 2026, over 4547 companies have started using ConnectWise as Help Desk And Ticketing tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Bristol Myers Squibb10,000+PrincetonNew JerseyUnited States
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Xerox10,000+NorwalkConnecticutUnited States
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Scotiabank - Global Banking & Markets10,000+TorontoOntarioCanada
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Insight10,000+ChandlerArizonaUnited States
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The Access Group10,000+LoughboroughEnglandUnited Kingdom
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Catalent10,000+SomersetNew JerseyUnited States
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Insight Global10,000+AtlantaGeorgiaUnited States
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DXC Technology10,000+AshburnVirginiaUnited States
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Infinite Computer Solutions10,000+RockvilleMarylandUnited States
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ManpowerGroup10,000+MilwaukeeWisconsinUnited States
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ConnectWise Customers by Products and Services

The top three products and services offering customers that use ConnectWise for Help Desk And Ticketing are Managed Services (604), Cloud Services (324), Managed It Services (318).

Customers

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ConnectWise Customers by Employee Size

The majority of ConnectWise's customers for the helpdesk-tools category fall in the company size of 20 - 49 employees (1698 companies), 100 - 249 employees (921 companies), 0 - 9 employees (552 companies).

Employee Size

ConnectWise Customers by Geography

The top three geographies of ConnectWise for helpdesk-tools are the United States with 3286(75.45%), Canada with 313(7.19%), Australia with 282(6.48%) customers respectively.

Customers

Employees of ConnectWise

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Also see other Products/Services by ConnectWise in:

Artificial Intelligence
Help Desk And Ticketing
Artificial Intelligence

FAQ

Find answers to the most often asked questions by users.

Who are the top ConnectWise competitors?

ConnectWise’s Top competitors in the helpdesk-tools category are Gorgias, SherpaDesk, Help Scout. You can view a full list of ConnectWise competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ConnectWise and 40,000 other technologies on the internet. You can also compare ConnectWise and its feature with top competitors here : ConnectWise vs Gorgias ConnectWise vs SherpaDesk ConnectWise vs Help Scout.

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What is ConnectWise customer distribution based on company size?

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What is ConnectWise market share in the helpdesk-tools?

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What are the top countries that use ConnectWise?

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What are the top industries that use ConnectWise?

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