Question 1

What are the different markets in which
        Help Scout and
        ConnectWise compete against each other?

Accepted Answer

Help Scout and
        ConnectWise compete against each other in
        the Help Desk And Ticketing, Helpdesk Tools.

Question 2

How does the market share of
        Help Scout
        and ConnectWise compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Help Scout has a
        12.22%
        market share in comparison to
        ConnectWise’s
        4.43%.
        Since it has a better market share coverage,
        Help Scout holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        ConnectWise holds the
        7th spot.

Question 3

How many customers are acquired by
        Help Scout and
        ConnectWise in the
        Helpdesk Tools segment?

Accepted Answer

Help Scout has
        8,743 customers and
        ConnectWise has
        3,167 customers in the
        Helpdesk Tools
        segment. Help Scout has
        5576 more customers than
        ConnectWise in this category.

Question 4

What are the countries in which
        Help Scout and
        ConnectWise has more customers?

Accepted Answer

Help Scout has more customers in United States, United Kingdom and Canada.
ConnectWise has more customers in United States, Australia and Canada.

Help Scout Vs ConnectWise : In-Depth Comparison

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Comparing the customer bases of Help Scout and ConnectWise

Comparing the market share of Help Scout and ConnectWise

Compare Help Scout vs ConnectWise customers by geography

Customer Movements for this month

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