Question 1

What are the different markets in which
        LiveAgent and
        ConnectWise compete against each other?

Accepted Answer

LiveAgent and
        ConnectWise compete against each other in
        the Contact Center, Customer Experience, Help Desk And Ticketing, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and ConnectWise compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        LiveAgent has a
        9.33%
        market share in comparison to
        ConnectWise’s
        4.43%.
        Since it has a better market share coverage,
        LiveAgent holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        ConnectWise holds the
        7th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        ConnectWise in the
        Helpdesk Tools segment?

Accepted Answer

LiveAgent has
        6,678 customers and
        ConnectWise has
        3,167 customers in the
        Helpdesk Tools
        segment. LiveAgent has
        3511 more customers than
        ConnectWise in this category.

Question 4

What are the countries in which
        LiveAgent and
        ConnectWise has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
ConnectWise has more customers in United States, Australia and Canada.

LiveAgent Vs ConnectWise : In-Depth Comparison

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Comparing the customer bases of LiveAgent and ConnectWise

Comparing the market share of LiveAgent and ConnectWise

Compare LiveAgent vs ConnectWise customers by geography

Customer Movements for this month

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