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Oracle Service Cloud (formerly RightNow)
Oracle Service Cloud (formerly RightNow) combines Web, Social and Contact Center experiences for a unified, cross-channel customer service solution in...Read more
Market Share of Oracle Service Cloud (formerly RightNow)
Current Customer(s)
1993
Market Share (Est.)
2.73%
Ranking
#10
Top Competitors and Alternatives of Oracle Service Cloud (formerly RightNow)
The top three of Oracle Service Cloud (formerly RightNow)’s competitors in the Help Desk And Ticketing category are Gorgias with 15.94%, Help Scout with 11.15%, LiveAgent with 10.42% market share.
Popular Comparisons
Top Competitors and Alternatives of Oracle Service Cloud (formerly RightNow)
The top three of Oracle Service Cloud (formerly RightNow)’s competitors in the Help Desk And Ticketing category are Gorgias with 15.94%, Help Scout with 11.15%, LiveAgent with 10.42% market share.
Oracle Service Cloud (formerly RightNow) vs Gorgias
Oracle Service Cloud (formerly RightNow) vs Help Scout
Oracle Service Cloud (formerly RightNow) vs LiveAgent
Oracle Service Cloud (formerly RightNow) vs SherpaDesk
Oracle Service Cloud (formerly RightNow) vs Zoho Desk
Oracle Service Cloud (formerly RightNow) vs osTicket
Oracle Service Cloud (formerly RightNow) vs ConnectWise
Oracle Service Cloud (formerly RightNow) vs Spiceworks Help Desk
Customers of Oracle Service Cloud (formerly RightNow)
Around the world in 2024, over 1992 companies have started using Oracle Service Cloud (formerly RightNow) as Help Desk And Ticketing tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| City Of San Antonio | 10,000+ | San Antonio | Texas | United States |     |
| Equinix, Inc. | 10,000+ | Redwood City | California | United States | |
| Royal Mail Holdings Plc | 10,000+ | London | England | United Kingdom | |
| Xerox Corporation | 10,000+ | Norwalk | Connecticut | United States | |
| Insight Enterprises, Inc. | 10,000+ | Tempe | Arizona | United States | |
| Environmental Protection Agency | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
| Department Of Veterans Affairs | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
| Brother International | 10,000+ | Bridgewater | New Jersey | United States | |
| Big Lots, Inc. | 10,000+ | Columbus | Ohio | United States | |
| Sa.gov | 10,000+ | Baltimore | Maryland | United States | |
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Oracle Service Cloud (formerly RightNow) Customers by Products and Services
The top three products and services offering customers that use Oracle Service Cloud (formerly RightNow) for Help Desk And Ticketing are Cloud Services (36), Consulting (33), Digital Transformation (28).
Customers
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Oracle Service Cloud (formerly RightNow) Customers by Employee Size
The majority of Oracle Service Cloud (formerly RightNow)'s customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (583 companies), 20 - 49 employees (362 companies), 1,000 - 4,999 employees (189 companies).
Employee Size
Oracle Service Cloud (formerly RightNow) Customers by Geography
The top three geographies of Oracle Service Cloud (formerly RightNow) for helpdesk-tools are the United States with 1113(65.70%), United Kingdom with 145(8.56%), Australia with 82(4.84%) customers respectively.
Customers
Employees of Oracle Service Cloud (formerly RightNow)
Also see other Products/Services by Oracle Service Cloud (formerly RightNow) in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Oracle Service Cloud (formerly RightNow) competitors?
Oracle Service Cloud (formerly RightNow)’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, LiveAgent. You can view a full list of Oracle Service Cloud (formerly RightNow) competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Oracle Service Cloud (formerly RightNow) and 40,000 other technologies on the internet. You can also compare Oracle Service Cloud (formerly RightNow) and its feature with top competitors here : Oracle Service Cloud (formerly RightNow) vs Gorgias Oracle Service Cloud (formerly RightNow) vs Help Scout Oracle Service Cloud (formerly RightNow) vs LiveAgent.
What is Oracle Service Cloud (formerly RightNow) customer distribution based on company size?
What is Oracle Service Cloud (formerly RightNow) market share in the helpdesk-tools?
What are the top countries that use Oracle Service Cloud (formerly RightNow)?
What are the top industries that use Oracle Service Cloud (formerly RightNow)?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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