Categories where LiveAgent and Oracle Service Cloud (formerly RightNow) compete
LiveAgent
Comparing the customer bases of LiveAgent and Oracle Service Cloud (formerly RightNow), we can see that LiveAgent has 6678 customer(s), while Oracle Service Cloud (formerly RightNow) has 1784 customer(s). In the Helpdesk Tools category, with 6678 customer(s) LiveAgent stands at 3rd place by ranking, while Oracle Service Cloud (formerly RightNow) with 1784 customer(s), is at the 11th place.
LiveAgent
3rd
6678 Customer
Oracle Service Cloud (formerly RightNow)
11th
1784 Customer
LiveAgent has a 9.33% market share in the Helpdesk Tools category, while Oracle Service Cloud (formerly RightNow) has a 2.49% market share in the same space.
Comparing LiveAgent and Oracle Service Cloud (formerly RightNow) customers based on their geographic location, we can see that LiveAgent has more customers in United States, United Kingdom and Canada, while Oracle Service Cloud (formerly RightNow) has more customers in United States.
LiveAgent
Oracle Service Cloud (formerly RightNow)
Gain actionable insights about the buying patterns of LiveAgent vs Oracle Service Cloud (formerly RightNow)’s target audience.
LiveAgent
New
110 Customer
Lost
115 Customer
Oracle Service Cloud (formerly RightNow)
New
78 Customer
Lost
4 Customer
Find answers to the most often asked questions by users.
What are the different markets in which LiveAgent and Oracle Service Cloud (formerly RightNow) compete against each other?
LiveAgent and Oracle Service Cloud (formerly RightNow) compete against each other in the Contact Center, Customer Experience, Help Desk And Ticketing, Helpdesk Tools, Instant Messaging And Chat.
How does the market share of LiveAgent and Oracle Service Cloud (formerly RightNow) compare in the Helpdesk Tools market?
How many customers are acquired by LiveAgent and Oracle Service Cloud (formerly RightNow) in the Helpdesk Tools segment?
What are the countries in which LiveAgent and Oracle Service Cloud (formerly RightNow) has more customers?
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