Categories where Help Scout and Oracle Service Cloud (formerly RightNow) compete
Help Scout
Comparing the customer bases of Help Scout and Oracle Service Cloud (formerly RightNow), we can see that Help Scout has 8743 customer(s), while Oracle Service Cloud (formerly RightNow) has 1784 customer(s). In the Helpdesk Tools category, with 8743 customer(s) Help Scout stands at 2nd place by ranking, while Oracle Service Cloud (formerly RightNow) with 1784 customer(s), is at the 11th place.
Help Scout
2nd
8743 Customer
Oracle Service Cloud (formerly RightNow)
11th
1784 Customer
Help Scout has a 12.22% market share in the Helpdesk Tools category, while Oracle Service Cloud (formerly RightNow) has a 2.49% market share in the same space.
Comparing Help Scout and Oracle Service Cloud (formerly RightNow) customers based on their geographic location, we can see that Help Scout has more customers in United States, United Kingdom and Canada, while Oracle Service Cloud (formerly RightNow) has more customers in United States.
Help Scout
Oracle Service Cloud (formerly RightNow)
Gain actionable insights about the buying patterns of Help Scout vs Oracle Service Cloud (formerly RightNow)’s target audience.
Help Scout
New
6 Customer
Lost
8 Customer
Oracle Service Cloud (formerly RightNow)
New
78 Customer
Lost
4 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Help Scout and Oracle Service Cloud (formerly RightNow) compete against each other?
Help Scout and Oracle Service Cloud (formerly RightNow) compete against each other in the Help Desk And Ticketing, Helpdesk Tools, Live Chat.
How does the market share of Help Scout and Oracle Service Cloud (formerly RightNow) compare in the Helpdesk Tools market?
How many customers are acquired by Help Scout and Oracle Service Cloud (formerly RightNow) in the Helpdesk Tools segment?
What are the countries in which Help Scout and Oracle Service Cloud (formerly RightNow) has more customers?
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