Question 1

What are the different markets in which
        Help Scout and
        Agent.ai compete against each other?

Accepted Answer

Help Scout and
        Agent.ai compete against each other in
        the Customer Support Services, Help Desk And Ticketing, Helpdesk Tools, Live Chat, Mobile Customer Support.

Question 2

How does the market share of
        Help Scout
        and Agent.ai compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Help Scout has a
        9.53%
        market share in comparison to
        Agent.ai’s
        5.22%.
        Since it has a better market share coverage,
        Help Scout holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Agent.ai holds the
        7th spot.

Question 3

How many customers are acquired by
        Help Scout and
        Agent.ai in the
        Helpdesk Tools segment?

Accepted Answer

Help Scout has
        9,146 customers and
        Agent.ai has
        5,014 customers in the
        Helpdesk Tools
        segment. Help Scout has
        4132 more customers than
        Agent.ai in this category.

Question 4

What are the countries in which
        Help Scout and
        Agent.ai has more customers?

Accepted Answer

Help Scout has more customers in United States, United Kingdom and Canada.
Agent.ai has more customers in United States, United Kingdom and Australia.

Help Scout Vs Agent.ai : In-Depth Comparison

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Comparing the customer bases of Help Scout and Agent.ai

Comparing the market share of Help Scout and Agent.ai

Compare Help Scout vs Agent.ai customers by geography

Customer Movements for this month

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