OTRS Vs Oracle Service Cloud (formerly RightNow) : In-Depth Comparison
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Categories where OTRS and Oracle Service Cloud (formerly RightNow) compete
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OTRS
Comparing the customer bases of OTRS and Oracle Service Cloud (formerly RightNow)
Comparing the customer bases of OTRS and Oracle Service Cloud (formerly RightNow), we can see that OTRS has 2946 customer(s), while Oracle Service Cloud (formerly RightNow) has 1651 customer(s). In the Helpdesk Tools category, with 2946 customer(s) OTRS stands at 9th place by ranking, while Oracle Service Cloud (formerly RightNow) with 1651 customer(s), is at the 13th place.
OTRS
9th
2946 Customer
Oracle Service Cloud (formerly RightNow)
13th
1651 Customer
Comparing the market share of OTRS and Oracle Service Cloud (formerly RightNow)
OTRS has a 3.22% market share in the Helpdesk Tools category, while Oracle Service Cloud (formerly RightNow) has a 1.80% market share in the same space.
Compare OTRS vs Oracle Service Cloud (formerly RightNow) customers by geography
Comparing OTRS and Oracle Service Cloud (formerly RightNow) customers based on their geographic location, we can see that OTRS has more customers in United States, Brazil and Germany, while Oracle Service Cloud (formerly RightNow) has more customers in United States.
OTRS
Oracle Service Cloud (formerly RightNow)
Customer Movements for this month
Gain actionable insights about the buying patterns of OTRS vs Oracle Service Cloud (formerly RightNow)’s target audience.
OTRS
Oracle Service Cloud (formerly RightNow)
New
2 Customer
Lost
3 Customer
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which OTRS and Oracle Service Cloud (formerly RightNow) compete against each other?
OTRS and Oracle Service Cloud (formerly RightNow) compete against each other in the Help Desk And Ticketing, Helpdesk Tools, Live Chat.
How does the market share of OTRS and Oracle Service Cloud (formerly RightNow) compare in the Helpdesk Tools market?
How many customers are acquired by OTRS and Oracle Service Cloud (formerly RightNow) in the Helpdesk Tools segment?
What are the countries in which OTRS and Oracle Service Cloud (formerly RightNow) has more customers?
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