Help Scout Vs OTRS : In-Depth Comparison
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Help Scout
Comparing the customer bases of Help Scout and OTRS
Comparing the customer bases of Help Scout and OTRS, we can see that Help Scout has 8743 customer(s), while OTRS has 1501 customer(s). In the Helpdesk Tools category, with 8743 customer(s) Help Scout stands at 2nd place by ranking, while OTRS with 1501 customer(s), is at the 12th place.
Help Scout
2nd
8743 Customer
OTRS
12th
1501 Customer
Comparing the market share of Help Scout and OTRS
Help Scout has a 12.22% market share in the Helpdesk Tools category, while OTRS has a 2.10% market share in the same space.
Compare Help Scout vs OTRS customers by geography
Comparing Help Scout and OTRS customers based on their geographic location, we can see that Help Scout has more customers in United States, United Kingdom and Canada, while OTRS has more customers in United States.
Help Scout
OTRS
Customer Movements for this month
Gain actionable insights about the buying patterns of Help Scout vs OTRS’s target audience.
Help Scout
New
6 Customer
Lost
8 Customer
OTRS
New
0 Customer
Lost
1 Customer
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Help Scout and OTRS compete against each other?
Help Scout and OTRS compete against each other in the Helpdesk Tools.
How does the market share of Help Scout and OTRS compare in the Helpdesk Tools market?
How many customers are acquired by Help Scout and OTRS in the Helpdesk Tools segment?
What are the countries in which Help Scout and OTRS has more customers?
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