Categories where LiveAgent and OTRS compete
LiveAgent
Comparing the customer bases of LiveAgent and OTRS, we can see that LiveAgent has 6678 customer(s), while OTRS has 1501 customer(s). In the Helpdesk Tools category, with 6678 customer(s) LiveAgent stands at 3rd place by ranking, while OTRS with 1501 customer(s), is at the 12th place.
LiveAgent
3rd
6678 Customer
OTRS
12th
1501 Customer
LiveAgent has a 9.33% market share in the Helpdesk Tools category, while OTRS has a 2.10% market share in the same space.
Comparing LiveAgent and OTRS customers based on their geographic location, we can see that LiveAgent has more customers in United States, United Kingdom and Canada, while OTRS has more customers in United States.
LiveAgent
OTRS
Gain actionable insights about the buying patterns of LiveAgent vs OTRS’s target audience.
LiveAgent
New
110 Customer
Lost
115 Customer
OTRS
New
0 Customer
Lost
1 Customer
Find answers to the most often asked questions by users.
What are the different markets in which LiveAgent and OTRS compete against each other?
LiveAgent and OTRS compete against each other in the Helpdesk Tools, Contact Center, Customer Experience, Instant Messaging And Chat, Knowledge Management.
How does the market share of LiveAgent and OTRS compare in the Helpdesk Tools market?
How many customers are acquired by LiveAgent and OTRS in the Helpdesk Tools segment?
What are the countries in which LiveAgent and OTRS has more customers?
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