Question 1

What are the different markets in which
        Gorgias and
        SherpaDesk compete against each other?

Accepted Answer

Gorgias and
        SherpaDesk compete against each other in
        the Helpdesk Tools, Professional Services Automation.

Question 2

How does the market share of
        Gorgias
        and SherpaDesk compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Gorgias has a
        19.16%
        market share in comparison to
        SherpaDesk’s
        7.00%.
        Since it has a better market share coverage,
        Gorgias holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        SherpaDesk holds the
        5th spot.

Question 3

How many customers are acquired by
        Gorgias and
        SherpaDesk in the
        Helpdesk Tools segment?

Accepted Answer

Gorgias has
        13,712 customers and
        SherpaDesk has
        5,009 customers in the
        Helpdesk Tools
        segment. Gorgias has
        8703 more customers than
        SherpaDesk in this category.

Question 4

What are the countries in which
        Gorgias and
        SherpaDesk has more customers?

Accepted Answer

Gorgias has more customers in United States, Australia and United Kingdom.
SherpaDesk has more customers in United States, United Kingdom and Germany.

Gorgias Vs SherpaDesk : In-Depth Comparison

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Comparing the customer bases of Gorgias and SherpaDesk

Comparing the market share of Gorgias and SherpaDesk

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