Question 1

What are the different markets in which
        SherpaDesk and
        Helpshift compete against each other?

Accepted Answer

SherpaDesk and
        Helpshift compete against each other in
        the Helpdesk Tools, Contact Center, Instant Messaging And Chat, Professional Services Automation.

Question 2

How does the market share of
        SherpaDesk
        and Helpshift compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        SherpaDesk has a
        12.43%
        market share in comparison to
        Helpshift’s
        1.05%.
        Since it has a better market share coverage,
        SherpaDesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Helpshift holds the
        17th spot.

Question 3

How many customers are acquired by
        SherpaDesk and
        Helpshift in the
        Helpdesk Tools segment?

Accepted Answer

SherpaDesk has
        11,934 customers and
        Helpshift has
        1,007 customers in the
        Helpdesk Tools
        segment. SherpaDesk has
        10927 more customers than
        Helpshift in this category.

Question 4

What are the countries in which
        SherpaDesk and
        Helpshift has more customers?

Accepted Answer

SherpaDesk has more customers in United States, United Kingdom and Germany.
Helpshift has more customers in United States, United Kingdom and Canada.

SherpaDesk Vs Helpshift : In-Depth Comparison

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Comparing the customer bases of SherpaDesk and Helpshift

Comparing the market share of SherpaDesk and Helpshift

Compare SherpaDesk vs Helpshift customers by geography

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