Question 1

What are the different markets in which
        Gorgias and
        Helpshift compete against each other?

Accepted Answer

Gorgias and
        Helpshift compete against each other in
        the Helpdesk Tools, Contact Center, Instant Messaging And Chat.

Question 2

How does the market share of
        Gorgias
        and Helpshift compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Gorgias has a
        19.16%
        market share in comparison to
        Helpshift’s
        1.37%.
        Since it has a better market share coverage,
        Gorgias holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Helpshift holds the
        16th spot.

Question 3

How many customers are acquired by
        Gorgias and
        Helpshift in the
        Helpdesk Tools segment?

Accepted Answer

Gorgias has
        13,712 customers and
        Helpshift has
        983 customers in the
        Helpdesk Tools
        segment. Gorgias has
        12729 more customers than
        Helpshift in this category.

Question 4

What are the countries in which
        Gorgias and
        Helpshift has more customers?

Accepted Answer

Gorgias has more customers in United States, Australia and United Kingdom.
Helpshift has more customers in United States, India and United Kingdom.

Gorgias Vs Helpshift : In-Depth Comparison

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Comparing the customer bases of Gorgias and Helpshift

Comparing the market share of Gorgias and Helpshift

Compare Gorgias vs Helpshift customers by geography

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