Categories where Help Scout and Helpshift compete
Help Scout
Comparing the customer bases of Help Scout and Helpshift, we can see that Help Scout has 8743 customer(s), while Helpshift has 983 customer(s). In the Helpdesk Tools category, with 8743 customer(s) Help Scout stands at 2nd place by ranking, while Helpshift with 983 customer(s), is at the 16th place.
Help Scout
2nd
8743 Customer
Helpshift
16th
983 Customer
Help Scout has a 12.22% market share in the Helpdesk Tools category, while Helpshift has a 1.37% market share in the same space.
Comparing Help Scout and Helpshift customers based on their geographic location, we can see that Help Scout has more customers in United States, United Kingdom and Canada, while Helpshift has more customers in United States.
Help Scout
Helpshift
Gain actionable insights about the buying patterns of Help Scout vs Helpshift’s target audience.
Help Scout
New
6 Customer
Lost
8 Customer
Helpshift
New
13 Customer
Lost
10 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Help Scout and Helpshift compete against each other?
Help Scout and Helpshift compete against each other in the Helpdesk Tools, Contact Center, Instant Messaging And Chat.
How does the market share of Help Scout and Helpshift compare in the Helpdesk Tools market?
How many customers are acquired by Help Scout and Helpshift in the Helpdesk Tools segment?
What are the countries in which Help Scout and Helpshift has more customers?
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