Question 1

What are the different markets in which
        Front and
        Helpshift compete against each other?

Accepted Answer

Front and
        Helpshift compete against each other in
        the Helpdesk Tools, Instant Messaging And Chat, Contact Center, Customer Success, Email Management.

Question 2

How does the market share of
        Front
        and Helpshift compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Front has a
        2.89%
        market share in comparison to
        Helpshift’s
        1.50%.
        Since it has a better market share coverage,
        Front holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Helpshift holds the
        15th spot.

Question 3

How many customers are acquired by
        Front and
        Helpshift in the
        Helpdesk Tools segment?

Accepted Answer

Front has
        2,113 customers and
        Helpshift has
        1,093 customers in the
        Helpdesk Tools
        segment. Front has
        1020 more customers than
        Helpshift in this category.

Question 4

What are the countries in which
        Front and
        Helpshift has more customers?

Accepted Answer

Front has more customers in United States, United Kingdom and France.
Helpshift has more customers in United States, India and United Kingdom.

Front Vs Helpshift : In-Depth Comparison

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Comparing the customer bases of Front and Helpshift

Comparing the market share of Front and Helpshift

Compare Front vs Helpshift customers by geography

Customer Movements for this month

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