Question 1

What are the different markets in which
        Help Scout and
        Front compete against each other?

Accepted Answer

Help Scout and
        Front compete against each other in
        the Helpdesk Tools, Customer Success, Email Management, Email Security, Email Signature.

Question 2

How does the market share of
        Help Scout
        and Front compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Help Scout has a
        12.22%
        market share in comparison to
        Front’s
        3.01%.
        Since it has a better market share coverage,
        Help Scout holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Front holds the
        8th spot.

Question 3

How many customers are acquired by
        Help Scout and
        Front in the
        Helpdesk Tools segment?

Accepted Answer

Help Scout has
        8,743 customers and
        Front has
        2,155 customers in the
        Helpdesk Tools
        segment. Help Scout has
        6588 more customers than
        Front in this category.

Question 4

What are the countries in which
        Help Scout and
        Front has more customers?

Accepted Answer

Help Scout has more customers in United States, United Kingdom and Canada.
Front has more customers in United States, United Kingdom and Australia.

Help Scout Vs Front : In-Depth Comparison

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Comparing the customer bases of Help Scout and Front

Comparing the market share of Help Scout and Front

Compare Help Scout vs Front customers by geography

Customer Movements for this month

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