OTRS Vs Helpshift : In-Depth Comparison
Categories where OTRS and Helpshift compete
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OTRS
Comparing the customer bases of OTRS and Helpshift
Comparing the customer bases of OTRS and Helpshift, we can see that OTRS has 2946 customer(s), while Helpshift has 974 customer(s). In the Helpdesk Tools category, with 2946 customer(s) OTRS stands at 9th place by ranking, while Helpshift with 974 customer(s), is at the 18th place.
OTRS
9th
2946 Customer
Helpshift
18th
974 Customer
Comparing the market share of OTRS and Helpshift
OTRS has a 3.22% market share in the Helpdesk Tools category, while Helpshift has a 1.06% market share in the same space.
Compare OTRS vs Helpshift customers by geography
Comparing OTRS and Helpshift customers based on their geographic location, we can see that OTRS has more customers in United States, Brazil and Germany, while Helpshift has more customers in United States.
OTRS
Helpshift
Customer Movements for this month
Gain actionable insights about the buying patterns of OTRS vs Helpshift’s target audience.
OTRS
Helpshift
New
10 Customer
Lost
6 Customer
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which OTRS and Helpshift compete against each other?
OTRS and Helpshift compete against each other in the Helpdesk Tools, Contact Center, Instant Messaging And Chat.
How does the market share of OTRS and Helpshift compare in the Helpdesk Tools market?
How many customers are acquired by OTRS and Helpshift in the Helpdesk Tools segment?
What are the countries in which OTRS and Helpshift has more customers?
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