Self Service Support
Gain market share and customer base information about the top Self Service Support software. Check out our list of Self Service Support Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
30
Technologies Tracked
6766
Companies Tracked
Categories related to Self Service Support
Top 5 Self Service Support technologies in 2024
Over 6766 companies are using Self Service Support tools. ServiceNow Service Catalog with 22.35% market share (1512 customers), Microsoft Dynamics 365 for Customer Service with 21.00% market share (1421 customers), Adobe RoboHelp with 17.00% market share (1150 customers).
Technology
Market Share (Est.)
Customers
22.35%
1512
21.00%
1421
17.00%
1150
10.51%
711
9.52%
644
Others
19.63%
1328
Self Service Support Customers by Employee Size
The majority of Self Service Support category falls in the company size of 10,000+ employees (1289 companies), 1,000 - 4,999 employees (931 companies), 100 - 249 employees (914 companies).
Employee Size
Self Service Support Customers by Geography
Companies using Self Service Support technology software are majorly from the United States with 3560 (63.79%), United Kingdom with 494 (8.85%), Germany with 343 (6.15%) customers respectively.
Customers
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Self Service Support Customers by Industry
Top industries that use Self Service Support for Cloud Services (222), Consulting (216), Cybersecurity (206).
Customers
Market Share for Top Self Service Support Technologies
Analyze the market share of popular Self Service Support technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | ServiceNow Service Catalog | 1512 | 22.35 |
| 2 | Microsoft Dynamics 365 for Customer Service | 1421 | 21.00 |
| 3 | Adobe RoboHelp | 1150 | 17.00 |
| 4 | HelpSite | 711 | 10.51 |
| 5 | Oracle Knowledge Management | 644 | 9.52 |
| 6 | Salesforce Desk.com | 471 | 6.96 |
| 7 | Solvvy | 194 | 2.87 |
| 8 | Support.com Cloud | 93 | 1.37 |
| 9 | Do You Dream Up | 89 | 1.32 |
| 10 | HelpSpot | 78 | 1.15 |
| 11 | Synthetix | 77 | 1.14 |
| 12 | Aspect Self Service | 61 | 0.90 |
| 13 | Magentrix | 44 | 0.65 |
| 14 | Helpy | 39 | 0.58 |
| 15 | ScreenSteps | 36 | 0.53 |
| 16 | Talkus | 25 | 0.37 |
| 17 | Magentrix PRM | 16 | 0.24 |
| 18 | Snappy Helpdesk | 15 | 0.22 |
| 19 | HelpDocs | 14 | 0.21 |
| 20 | Gluru AI | 11 | 0.16 |
| 21 | NABD System | 11 | 0.16 |
| 22 | iDAvatars | 9 | 0.13 |
| 23 | iService | 9 | 0.13 |
| 24 | PortalGuard | 8 | 0.12 |
| 25 | Eptica | 8 | 0.12 |
| 26 | UserCare | 6 | 0.09 |
| 27 | Inbenta Natural Language Search | 5 | 0.07 |
| 28 | Boostopia | 4 | 0.06 |
| 29 | phpMyFAQ | 3 | 0.04 |
| 30 | HelpCenter.io | 2 | 0.03 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Self Service Support software market leaders?
Top leaders in the category for Self Service Support software are ServiceNow Service Catalog, Microsoft Dynamics 365 for Customer Service, Adobe RoboHelp. Here, you can view a full list of Self Service Support tools in the market.
How many companies use Self Service Support software these days?
Which company has the most significant market share in the Self Service Support software space?
What are the top industries that usually use Self Service Support softwares?
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