Gain market share and customer base information about the top Self Service Support software. Check out our list of Self Service Support Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
32
Technologies Tracked
10379
Companies Tracked
Categories related to Self Service Support
Over 10379 companies are using Self Service Support tools. ServiceNow Service Catalog with 20.21% market share (2098 customers), Microsoft Dynamics 365 for Customer Service with 19.02% market share (1974 customers), Adobe RoboHelp with 16.01% market share (1662 customers).
Technology
Market Share (Est.)
Customers
20.21%
2098
19.02%
1974
16.01%
1662
10.75%
1116
8.58%
890
Others
25.43%
2639
The majority of Self Service Support category falls in the company size of 20 - 49 employees (1520 companies), 10,000+ employees (1497 companies), 1,000 - 4,999 employees (1446 companies).
Employee Size
Companies using Self Service Support technology software are majorly from the United States with 5573 (62.26%), United Kingdom with 846 (9.45%), Germany with 611 (6.83%) customers respectively.
Customers
Top industries that use Self Service Support for Consulting (314), Cloud Services (289), Digital Transformation (279).
Customers
Analyze the market share of popular Self Service Support technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
---|---|---|---|
1 | ServiceNow Service Catalog | 2098 | 20.21 |
2 | Microsoft Dynamics 365 for Customer Service | 1974 | 19.02 |
3 | Adobe RoboHelp | 1662 | 16.01 |
4 | Solvvy | 1116 | 10.75 |
5 | Oracle Knowledge Management | 890 | 8.58 |
6 | HelpSite | 825 | 7.95 |
7 | Salesforce Desk.com | 667 | 6.43 |
8 | phpMyFAQ | 201 | 1.94 |
9 | Do You Dream Up | 177 | 1.71 |
10 | Synthetix | 150 | 1.45 |
11 | HelpSpot | 105 | 1.01 |
12 | Support.com Cloud | 96 | 0.92 |
13 | Aspect Self Service | 84 | 0.81 |
14 | Helpy | 55 | 0.53 |
15 | Magentrix | 48 | 0.46 |
16 | ScreenSteps | 44 | 0.42 |
17 | Talkus | 34 | 0.33 |
18 | Relay Network | 24 | 0.23 |
19 | Magentrix PRM | 22 | 0.21 |
20 | Snappy Helpdesk | 19 | 0.18 |
21 | HelpDocs | 17 | 0.16 |
22 | Gluru AI | 10 | 0.10 |
23 | NABD System | 9 | 0.09 |
24 | UserCare | 9 | 0.09 |
25 | iService | 9 | 0.09 |
26 | Boostopia | 8 | 0.08 |
27 | PortalGuard | 7 | 0.07 |
28 | Eptica | 7 | 0.07 |
29 | Inbenta Natural Language Search | 4 | 0.04 |
30 | iDAvatars | 4 | 0.04 |
31 | KronoDesk | 2 | 0.02 |
32 | HelpCenter.io | 2 | 0.02 |
Find answers to the most often asked questions by users.
Who are the top Self Service Support software market leaders?
Top leaders in the category for Self Service Support software are ServiceNow Service Catalog, Microsoft Dynamics 365 for Customer Service, Adobe RoboHelp. Here, you can view a full list of Self Service Support tools in the market.
How many companies use Self Service Support software these days?
Which company has the most significant market share in the Self Service Support software space?
What are the top industries that usually use Self Service Support softwares?
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