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Support.com Cloud

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Support.com Cloud is omnichannel, cloud-based customer support software that reduces customer effort, maximizes the value customers get from products,...Read more

Self Service Support
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Market Share of Support.com Cloud

Current Customer(s)

98

Market Share (Est.)

1.55%

Ranking

#9

Top Competitors and Alternatives of Support.com Cloud

The top three of Support.com Cloud’s competitors in the Self Service Support category are Microsoft Dynamics 365 for Customer Service with 21.61%, ServiceNow Service Catalog with 19.73%, Adobe RoboHelp with 16.14% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Microsoft Dynamics 365 for Customer Service136921.61%Support.com Cloud vs Microsoft Dynamics 365 for Customer Service
ServiceNow Service Catalog125019.73%Support.com Cloud vs ServiceNow Service Catalog
Adobe RoboHelp102216.14%Support.com Cloud vs Adobe RoboHelp
HelpSite80012.63%Support.com Cloud vs HelpSite
Oracle Knowledge Management6039.52%Support.com Cloud vs Oracle Knowledge Management
Salesforce Desk.com4196.62%Support.com Cloud vs Salesforce Desk.com
Solvvy2023.19%Support.com Cloud vs Solvvy
Synthetix1472.32%Support.com Cloud vs Synthetix
HelpSpot661.04%Support.com Cloud vs HelpSpot
Do You Dream Up590.93%Support.com Cloud vs Do You Dream Up
Aspect Self Service550.87%Support.com Cloud vs Aspect Self Service
Magentrix410.65%Support.com Cloud vs Magentrix
Helpy410.65%Support.com Cloud vs Helpy
ScreenSteps320.51%Support.com Cloud vs ScreenSteps
Talkus170.27%Support.com Cloud vs Talkus
Snappy Helpdesk170.27%Support.com Cloud vs Snappy Helpdesk
Magentrix PRM150.24%Support.com Cloud vs Magentrix PRM
HelpDocs120.19%Support.com Cloud vs HelpDocs
NABD System110.17%Support.com Cloud vs NABD System
Gluru AI100.16%Support.com Cloud vs Gluru AI
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Popular Comparisons

Top Competitors and Alternatives of Support.com Cloud

The top three of Support.com Cloud’s competitors in the Self Service Support category are Microsoft Dynamics 365 for Customer Service with 21.61%, ServiceNow Service Catalog with 19.73%, Adobe RoboHelp with 16.14% market share.

Support.com Cloud vs Microsoft Dynamics 365 for Customer Service

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Support.com Cloud vs ServiceNow Service Catalog

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Support.com Cloud vs Adobe RoboHelp

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Support.com Cloud vs HelpSite

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Support.com Cloud vs Oracle Knowledge Management

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Support.com Cloud vs Salesforce Desk.com

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Support.com Cloud vs Solvvy

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Support.com Cloud vs Synthetix

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Customers of Support.com Cloud

Around the world in 2025, over 98 companies have started using Support.com Cloud as Self Service Support tool.

CustomersEmployee RangeCityRegionCountrySocial Links
SparkSupport100 - 249CochinKeralaIndia
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All Assignment Support100 - 249AustinTexasUnited States
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actsupport - 24x7 Outsourced Web Hosting Support | Data Center Support | RIM | Customer Support100 - 249CoimbatoreTamil NaduIndia
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iServerSupport100 - 249AlleppeyKeralaIndia
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I-tech Support100 - 249OcoeeFloridaUnited States
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Cantel Computer Services100 - 249Newark on TrentEnglandUnited Kingdom
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Salesforce Offshore Support100 - 249ThaneMaharashtraIndia
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CliffSupport50 - 99ThiruvananthapuramKeralaIndia
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Nerds Support Inc.20 - 49MiamiFloridaUnited States
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E-itsupport20 - 49EriePennsylvaniaUnited States
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Support.com Cloud Customers by Products and Services

The top three products and services offering customers that use Support.com Cloud for Self Service Support are Managed It Services (4), Voip (3), Managed Services (3).

Customers

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Support.com Cloud Customers by Employee Size

The majority of Support.com Cloud's customers for the self-service-support category fall in the company size of 0 - 9 employees (51 companies), 20 - 49 employees (27 companies), 10 - 19 employees (10 companies).

Employee Size

Support.com Cloud Customers by Geography

The top three geographies of Support.com Cloud for self-service-support are the United States with 60(63.83%), United Kingdom with 13(13.83%), India with 10(10.64%) customers respectively.

Customers

Employees of Support.com Cloud

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Also see other Products/Services by Support.com Cloud in:

Customer Support Services
Self Service Support

FAQ

Find answers to the most often asked questions by users.

Who are the top Support.com Cloud competitors?

Support.com Cloud’s Top competitors in the self-service-support category are Microsoft Dynamics 365 for Customer Service, ServiceNow Service Catalog, Adobe RoboHelp. You can view a full list of Support.com Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Support.com Cloud and 40,000 other technologies on the internet. You can also compare Support.com Cloud and its feature with top competitors here : Support.com Cloud vs Microsoft Dynamics 365 for Customer Service Support.com Cloud vs ServiceNow Service Catalog Support.com Cloud vs Adobe RoboHelp.

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What is Support.com Cloud customer distribution based on company size?

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What is Support.com Cloud market share in the self-service-support?

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What are the top countries that use Support.com Cloud?

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What are the top industries that use Support.com Cloud?

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