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Support.com Cloud

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Support.com Cloud is omnichannel, cloud-based customer support software that reduces customer effort, maximizes the value customers get from products,...Read more

Self Service Support
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Market Share of Support.com Cloud

Current Customer(s)

93

Market Share (Est.)

1.29%

Ranking

#9

Top Competitors and Alternatives of Support.com Cloud

The top three of Support.com Cloud’s competitors in the Self Service Support category are ServiceNow Service Catalog with 20.56%, Microsoft Dynamics 365 for Customer Service with 19.92%, Adobe RoboHelp with 15.49% market share.

TechnologyDomainsMarket Share (Est.)Versus page
ServiceNow Service Catalog147720.56%Support.com Cloud vs ServiceNow Service Catalog
Microsoft Dynamics 365 for Customer Service143119.92%Support.com Cloud vs Microsoft Dynamics 365 for Customer Service
Adobe RoboHelp111315.49%Support.com Cloud vs Adobe RoboHelp
HelpSite76710.68%Support.com Cloud vs HelpSite
Solvvy6569.13%Support.com Cloud vs Solvvy
Oracle Knowledge Management5958.28%Support.com Cloud vs Oracle Knowledge Management
Salesforce Desk.com4305.99%Support.com Cloud vs Salesforce Desk.com
Synthetix1391.93%Support.com Cloud vs Synthetix
Do You Dream Up931.29%Support.com Cloud vs Do You Dream Up
HelpSpot700.97%Support.com Cloud vs HelpSpot
Aspect Self Service580.81%Support.com Cloud vs Aspect Self Service
Magentrix430.60%Support.com Cloud vs Magentrix
Helpy390.54%Support.com Cloud vs Helpy
ScreenSteps340.47%Support.com Cloud vs ScreenSteps
Talkus270.38%Support.com Cloud vs Talkus
Magentrix PRM150.21%Support.com Cloud vs Magentrix PRM
Snappy Helpdesk140.19%Support.com Cloud vs Snappy Helpdesk
Gluru AI120.17%Support.com Cloud vs Gluru AI
NABD System120.17%Support.com Cloud vs NABD System
HelpDocs110.15%Support.com Cloud vs HelpDocs
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Popular Comparisons

Top Competitors and Alternatives of Support.com Cloud

The top three of Support.com Cloud’s competitors in the Self Service Support category are ServiceNow Service Catalog with 20.56%, Microsoft Dynamics 365 for Customer Service with 19.92%, Adobe RoboHelp with 15.49% market share.

Support.com Cloud vs ServiceNow Service Catalog

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Support.com Cloud vs Microsoft Dynamics 365 for Customer Service

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Support.com Cloud vs Adobe RoboHelp

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Support.com Cloud vs HelpSite

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Support.com Cloud vs Solvvy

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Support.com Cloud vs Oracle Knowledge Management

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Support.com Cloud vs Salesforce Desk.com

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Support.com Cloud vs Synthetix

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Customers of Support.com Cloud

Around the world in 2024, over 87 companies have started using Support.com Cloud as Self Service Support tool.

CustomersEmployee RangeCityRegionCountrySocial Links
SparkSupport100 - 249CochinKeralaIndia
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I-tech Support100 - 249OcoeeFloridaUnited States
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ACTSupport100 - 249ChennaiTamil NaduIndia
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Cantel Computer Services100 - 249LondonEnglandUnited Kingdom
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CliffSupport50 - 99ThiruvananthapuramKeralaIndia
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Competitive Computer Resource50 - 99Overland ParkKansasUnited States
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All Assignment Support50 - 99AustinTexasUnited States
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Nerds Support20 - 49MiamiFloridaUnited States
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SolidSupport20 - 49BethpageNew YorkUnited States
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Technical Support International20 - 49FoxboroughMassachusettsUnited States
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Support.com Cloud Customers by Products and Services

The top three products and services offering customers that use Support.com Cloud for Self Service Support are Managed It Services (5), Managed Services (5), Networking (4).

Customers

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Support.com Cloud Customers by Employee Size

The majority of Support.com Cloud's customers for the self-service-support category fall in the company size of 0 - 9 employees (50 companies), 20 - 49 employees (21 companies), 10 - 19 employees (7 companies).

Employee Size

Support.com Cloud Customers by Geography

The top three geographies of Support.com Cloud for self-service-support are the United States with 55(64.71%), United Kingdom with 14(16.47%), India with 7(8.24%) customers respectively.

Customers

Employees of Support.com Cloud

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Also see other Products/Services by Support.com Cloud in:

Self Service Support
Customer Support Services

FAQ

Find answers to the most often asked questions by users.

Who are the top Support.com Cloud competitors?

Support.com Cloud’s Top competitors in the self-service-support category are ServiceNow Service Catalog, Microsoft Dynamics 365 for Customer Service, Adobe RoboHelp. You can view a full list of Support.com Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Support.com Cloud and 40,000 other technologies on the internet. You can also compare Support.com Cloud and its feature with top competitors here : Support.com Cloud vs ServiceNow Service Catalog Support.com Cloud vs Microsoft Dynamics 365 for Customer Service Support.com Cloud vs Adobe RoboHelp.

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What is Support.com Cloud customer distribution based on company size?

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What is Support.com Cloud market share in the self-service-support?

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What are the top countries that use Support.com Cloud?

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What are the top industries that use Support.com Cloud?

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