image

Support.com Cloud

thumbs_up

thumbs_down

Support.com Cloud is omnichannel, cloud-based customer support software that reduces customer effort, maximizes the value customers get from products,...Read more

Self Service Support
icon

Market Share of Support.com Cloud

Current Customer(s)

107

Market Share (Est.)

1.74%

Ranking

#9

Top Competitors and Alternatives of Support.com Cloud

The top three of Support.com Cloud’s competitors in the Self Service Support category are ServiceNow Service Catalog with 21.33%, Microsoft Dynamics 365 for Customer Service with 18.89%, Adobe RoboHelp with 16.30% market share.

TechnologyDomainsMarket Share (Est.)Versus page
ServiceNow Service Catalog131521.33%Support.com Cloud vs ServiceNow Service Catalog
Microsoft Dynamics 365 for Customer Service116518.89%Support.com Cloud vs Microsoft Dynamics 365 for Customer Service
Adobe RoboHelp100516.30%Support.com Cloud vs Adobe RoboHelp
HelpSite72911.82%Support.com Cloud vs HelpSite
Oracle Knowledge Management6019.75%Support.com Cloud vs Oracle Knowledge Management
Salesforce Desk.com4306.97%Support.com Cloud vs Salesforce Desk.com
Solvvy1993.23%Support.com Cloud vs Solvvy
Synthetix1652.68%Support.com Cloud vs Synthetix
HelpSpot671.09%Support.com Cloud vs HelpSpot
Do You Dream Up651.05%Support.com Cloud vs Do You Dream Up
Aspect Self Service520.84%Support.com Cloud vs Aspect Self Service
Magentrix420.68%Support.com Cloud vs Magentrix
Helpy410.66%Support.com Cloud vs Helpy
ScreenSteps340.55%Support.com Cloud vs ScreenSteps
Talkus250.41%Support.com Cloud vs Talkus
Snappy Helpdesk170.28%Support.com Cloud vs Snappy Helpdesk
Magentrix PRM150.24%Support.com Cloud vs Magentrix PRM
Gluru AI130.21%Support.com Cloud vs Gluru AI
HelpDocs110.18%Support.com Cloud vs HelpDocs
NABD System110.18%Support.com Cloud vs NABD System
image

Popular Comparisons

Top Competitors and Alternatives of Support.com Cloud

The top three of Support.com Cloud’s competitors in the Self Service Support category are ServiceNow Service Catalog with 21.33%, Microsoft Dynamics 365 for Customer Service with 18.89%, Adobe RoboHelp with 16.30% market share.

Support.com Cloud vs ServiceNow Service Catalog

arrow_icon

Support.com Cloud vs Microsoft Dynamics 365 for Customer Service

arrow_icon

Support.com Cloud vs Adobe RoboHelp

arrow_icon

Support.com Cloud vs HelpSite

arrow_icon

Support.com Cloud vs Oracle Knowledge Management

arrow_icon

Support.com Cloud vs Salesforce Desk.com

arrow_icon

Support.com Cloud vs Solvvy

arrow_icon

Support.com Cloud vs Synthetix

arrow_icon

Customers of Support.com Cloud

Around the world in 2025, over 107 companies have started using Support.com Cloud as Self Service Support tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Cantel Computer Services100 - 249LondonEnglandUnited Kingdom
social_iconsocial_iconsocial_iconsocial_icon
ValSupport100 - 249San RamonCaliforniaUnited States
social_iconsocial_icon
SparkSupport100 - 249CochinKeralaIndia
social_iconsocial_iconsocial_iconsocial_icon
Salesforce Offshore Support100 - 249India
social_iconsocial_icon
The Job Support100 - 249BengaluruKarnatakaIndia
social_iconsocial_icon
I-tech Support100 - 249OcoeeFloridaUnited States
social_iconsocial_iconsocial_iconsocial_icon
ACTSupport100 - 249ChennaiTamil NaduIndia
social_iconsocial_iconsocial_iconsocial_icon
All Assignment Support50 - 99AustinTexasUnited States
social_iconsocial_iconsocial_icon
Competitive Computer Resource50 - 99Overland ParkKansasUnited States
social_iconsocial_icon
CliffSupport50 - 99ThiruvananthapuramKeralaIndia
social_iconsocial_iconsocial_iconsocial_icon

Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.

Get a demoKnow More
Company Logo

Support.com Cloud Customers by Products and Services

The top three products and services offering customers that use Support.com Cloud for Self Service Support are Managed Services (6), Managed It Services (5), Networking (4).

Customers

Download the 6sense Chrome Extension to get verified contact data of Support.com Cloud employees

Install Now
Company Logo

Support.com Cloud Customers by Employee Size

The majority of Support.com Cloud's customers for the self-service-support category fall in the company size of 0 - 9 employees (61 companies), 20 - 49 employees (24 companies), 10 - 19 employees (9 companies).

Employee Size

Support.com Cloud Customers by Geography

The top three geographies of Support.com Cloud for self-service-support are the United States with 67(65.05%), United Kingdom with 15(14.56%), India with 10(9.71%) customers respectively.

Customers

Employees of Support.com Cloud

image

Also see other Products/Services by Support.com Cloud in:

Self Service Support
Customer Support Services

FAQ

Find answers to the most often asked questions by users.

Who are the top Support.com Cloud competitors?

Support.com Cloud’s Top competitors in the self-service-support category are ServiceNow Service Catalog, Microsoft Dynamics 365 for Customer Service, Adobe RoboHelp. You can view a full list of Support.com Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Support.com Cloud and 40,000 other technologies on the internet. You can also compare Support.com Cloud and its feature with top competitors here : Support.com Cloud vs ServiceNow Service Catalog Support.com Cloud vs Microsoft Dynamics 365 for Customer Service Support.com Cloud vs Adobe RoboHelp.

faq icon

What is Support.com Cloud customer distribution based on company size?

faq icon

What is Support.com Cloud market share in the self-service-support?

faq icon

What are the top countries that use Support.com Cloud?

faq icon

What are the top industries that use Support.com Cloud?

faq icon

Get everything in one place

Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.

Get a demo

Get instant access to B2B contact data across the web

Sign Up Today
6sense Logo
social iconssocial iconssocial iconssocial icons
MarketingAccount IdentificationIntent DataData Enrichment & ManagementPredictive AnalyticsOrchestrations & WorkflowsAudience BuildingAdvertisingConversational EmailPipeline IntelligenceIntegrations
SolutionsBusiness ServicesFinancial ServicesTransportation & LogisticsManufacturingTechnologyCustomersMeet Our CustomersCustomer StoriesCustomer ReviewsRevCityKnowledge Base

Company

AboutLeadership TeamCareersNewsroomCommunity

Browse 6sense Data

TechnographicsComparing TechnologiesCompany SearchPeople Search
TermsPrivacy PolicyPrivacy CenterDo Not Sell or Share My Personal Information

© 2025 6sense