Question 1

What are the different markets in which
        Support.com Cloud and
        Relay Network compete against each other?

Accepted Answer

Support.com Cloud and
        Relay Network compete against each other in
        the Self Service Support, Customer Support Services.

Question 2

How does the market share of
        Support.com Cloud
        and Relay Network compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        Support.com Cloud has a
        1.13%
        market share in comparison to
        Relay Network’s
        0.17%.
        Since it has a better market share coverage,
        Support.com Cloud holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        Relay Network holds the
        20th spot.

Question 3

How many customers are acquired by
        Support.com Cloud and
        Relay Network in the
        Self Service Support segment?

Accepted Answer

Support.com Cloud has
        101 customers and
        Relay Network has
        15 customers in the
        Self Service Support
        segment. Support.com Cloud has
        86 more customers than
        Relay Network in this category.

Question 4

What are the countries in which
        Support.com Cloud and
        Relay Network has more customers?

Accepted Answer

Support.com Cloud has more customers in United States, United Kingdom and India.
Relay Network has more customers in United States and Canada.

Support.com Cloud Vs Relay Network : In-Depth Comparison

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Comparing the customer bases of Support.com Cloud and Relay Network

Comparing the market share of Support.com Cloud and Relay Network

Compare Support.com Cloud vs Relay Network customers by geography

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